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Cliffe Park
Whitburn Road, Roker
Sunderland
Tyne and Wear
SR6 9NQ

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Weekly Prices From £1,275.00
Regulator's Rating Outstanding
Meet The Manager

Emma Hindmarsh is Manager at Falstone Court.

Emma Hindmarsh

Located close to the seafront in Roker, Sunderland, Falstone Court is a purpose-built care home with 40 beds offering residential dementia care.

Falstone Court’s Home Manager will make sure that all Residents receive the kindest possible care. Our extensively trained team will deliver all the nursing and specialist care and support services that your loved one requires. Personalised care plans consider not only medical, personal and dietary needs, but also the individual’s likes and dislikes, religious preferences, and any suggestions from family members that might make their stay with us that little bit more enjoyable.


Care Options We Can Provide
Support For Companionship, Palliative, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Mild Forgetfulness.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

 Falstone Court is working within the government guidelines to help protect its staff and clients.

Infection Control Initiatives in place
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Use of PPE The provider assured the regulator that it was using personal protective equipment effectively and safely.
View the provider’s latest Inspection Reports.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Minimum Age
65

Our Building and Facilities

At friendly Falstone Court, Residents are offered a selection of places to relax, dine, socialise and enjoy the sea air, all with specially designed furnishings for maximum comfort. The pretty garden, which is looked after by some Residents, is a favourite spot to catch up with family and friends on a sunny day.


Who Owns Our Building
Private

Communal Rooms
Activities Room, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Beauty Salon, Cinema, Hairdressers, Lift, Minibus.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

Description

The bright, comfortable bedrooms and living areas are all easily accessible by wheelchair. Residents are invited to decorate their rooms with small items of their own furniture and treasured belongings so that it feels just like home.


About Our Rooms
Number Of Rooms 40
Number Of Ensuite Rooms 40

Type Of Room
Single Room.

Room Features
Furnished, Garden View, Step Free Access.

Room Facilities
Internet Access, Wifi.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,275.00

Funding Types
Local Authority Sunderland
Region North East
We Accept Self-Funding Clients Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Pureed Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner
Dining Styles Pink tick icon Hot Trolley Pink tick icon Room Service
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Tables are well laid.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).

Pink tick icon There are no unnecessary disruptions during mealtimes.

Activities Are So Important

The carers and Residents at Falstone Court enjoy playing an important part in their local community. The home encourages an atmosphere of fun and inclusion and runs a weekly programme of events, which includes talks and demonstrations from local people willing to share their knowledge and talents. Performers from the area regularly visit and entertain Residents with songs, sketches, singing and dancing, and members of neighbourhood groups, volunteers and other locals often drop in for a cup of tea and a chat.


Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Quiz Games, Reminiscence, Singing, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions.

Cliffe Park
Whitburn Road, Roker
Sunderland
Tyne and Wear
SR6 9NQ

Regulator: CQC

Current Ratings
Overall Outstanding
Safe Good
Well Led Good
Caring Outstanding
Responsive Outstanding
Effective Good
Inspection Reports
Last inspected 28th October 2020
Last rated 24th May 2019
Current Report

Falstone Court Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Falstone Court Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 31st October 2011
Service Provider HC-One Limited, DL3 6AH
Transport
Bus Stop nearby, Car Park.

Places of Worship
Anglican Church, Methodist Church.

Nearby Services
Church, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops.

Frequently asked questions about Falstone Court

Falstone Court was given an overall rating of "Outstanding" by the CQC in May 2019.
Falstone Court provides Residential, Dementia and Respite care.
Falstone Court has 40 rooms.
Prices for Falstone Court start from £1,275.00 per week.
Falstone Court is owned by HC-One.
Yes. Falstone Court does offer Residential care.
Yes. Falstone Court does offer Respite care.
Yes. Falstone Court does provide care for people with Dementia.
Falstone Court comes under Sunderland.
Emma Hindmarsh is the manager of Falstone Court.

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