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Cockton Hill Road
Bishop Auckland
County Durham
DL14 6EN

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Weekly Prices From £1,287.00
Regulator's Rating Outstanding
Meet The Manager

Nicholas Hatton is Manager at Eden House.

In a peaceful, residential area of Bishop Auckland in County Durham, Eden House is a lovely, purpose-built care home with 53 beds offering residential and residential dementia care.

Eden House’s Home Manager will make sure that every single Resident receives the kindest possible care. Our extensively trained team deliver all the specialist care and support services that your loved one could possibly require. Personalised care plans consider not only medical, personal care and dietary needs, but also the individual’s likes and dislikes, religious preferences and suggestions from family members that might make their stay with us that little bit more enjoyable.


Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Mild Forgetfulness.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Eden House is working within the government guidelines to help protect its staff and clients.

Infection Control Initiatives in place
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Minimum Age
65

Our Building and Facilities

Eden House is a friendly, welcoming home with a choice of several comfortable sitting rooms and dining areas. Residents may also enjoy the use of the well-stocked library and the hairdressing salon. The attractive, enclosed garden, which is looked after by some of our Residents, is an ideal place to sit and catch up with friends and family.


Is Our Home Purpose Built
Yes

Who Owns Our Building
Private

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Beauty Salon, Hairdressers, Lift, Physiotherapy.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access.

Description

All our bright and comfortable bedrooms and living areas are easily accessible by wheelchair. Residents are invited to decorate their rooms with small items of their own furniture and treasured belongings so that it feels just like home.


About Our Rooms
Number Of Rooms 53

Type Of Room
Single Room.

Room Features
Furnished, Step Free Access.

Room Facilities
Internet Access, Wifi.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,287.00

Funding Types
Local Authority County Durham
Region North East
We Accept Self-Funding Clients Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Pureed Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner
Dining Styles Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Hot Trolley


Pink tick icon Room Service

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Tables are well laid.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Activities Are So Important

The carers and Residents at Eden House enjoy playing an important part in their local community. The home encourages an atmosphere of fun and inclusion and runs a weekly programme of events, which includes talks and demonstrations from local people willing to share their knowledge and talents. Performers from the area regularly visit and entertain Residents with songs, sketches, singing and dancing, and members of neighbourhood groups, volunteers and other locals often drop in for a cup of tea and a chat.


Activities At Home
1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Quiz Games, Reminiscence, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions.

Cockton Hill Road
Bishop Auckland
County Durham
DL14 6EN

Regulator: CQC

Current Ratings
Overall Outstanding
Safe Good
Well Led Outstanding
Caring Outstanding
Responsive Good
Effective Good
Inspection Reports
Last inspected 9th June 2023
Last rated 15th December 2023
Current Report

Eden House Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Eden House Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 20th October 2013
Service Provider HC-One Beamish Limited, DL3 6AH
Transport
Bus Stop nearby, Car Park, Train Station nearby.

Places of Worship
Methodist Church.

Nearby Services
Church, Hospital, Park, Pub, Restaurant, Shops.

Frequently asked questions about Eden House

Eden House was given an overall rating of "Outstanding" by the CQC in December 2023.
Eden House provides Residential, Dementia and Respite care.
Prices for Eden House start from £1,287.00 per week.
Eden House is owned by HC-One.
Yes. Eden House does offer Residential care.
Yes. Eden House does offer Respite care.
Yes. Eden House does provide care for people with Dementia.
Eden House comes under County Durham.
Nicholas Hatton is the manager of Eden House.

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