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Profile Strength
Excellent 90%
Care Type Live In Care
Care Category Dementia | Personal
Availability Yes
Weekly Prices From £850.00
Regulator's Rating Good
Meet The Manager

Patricia Cliff is Care Manager at ICSL.

Patricia is a highly regarded member of staff with 15 years of care experience in many sectors such as elderly, dementia, homelessness, mental health, and learning disability. She came into this role following her father's passing from Parkinson's' Disease-related illness wanting to help provide a more personalized standard of care for others. 

Patricia is passionate about the standards of care and has excellent empathy for the restrictions which can come about through long term illness. Starting as a carer in the community she has built her knowledge by working in many different areas of care completing relevant qualifications and gaining a degree in health and social care.

Patricia Cliff

Our Support and care are tailored to meet the individual needs of our clients at all stages of their care pathway, from supported accommodation and outreach support to access the community. The approach is user-led and is based on the client's goals and aspirations.

Whether you require your confidence building to access the community, companionship, or support to a social engagement, ICSL will support you in this. We will also support you with everyday tasks that may have become more difficult such as shopping or attending appointments. ICSL staff will assist you as much as you require and as often as you need it.

All staff are fully DBS checked and have ongoing training to ensure they meet your high standards of care and support.

Care staff are matched to clients as closely as possible ensuring building blocks are in place for a great relationship to develop


Care Options We Can Provide
Support For Companionship, Convalescence, End of Life, Independent Living, Learning Disability (ALD), Palliative, Personal care, Reablement, Rehabilitation, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Housekeeping Cleaning, Gardening, Household Admin, Laundry, Meal Preparation, Medical Appointments, Prescription Collection, Shopping, Tidying, Transportation.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Challenging Behaviour, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.
Transport Carer provides own vehicle, Will accompany on Public Transport, Will drive client's vehicle.
Technology Automatic Medication Reminders, Emergency Response, Family Apps, Home Safety Monitoring, Key Safes, Personal Alarm, Stimulation Apps, Telehealth Monitoring.

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Contact Tracing We have measures in place to identify and trace contact between people in our care setting.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.

More details coming soon

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Description

Providing around the clock assistance for those needing an extra helping hand at home. With professionally trained staff matched to your need and requirements.

Our staff are able to cater to those with more complicated care needs; such as dementia and Alzheimer's, following a carefully prepared care and support pathway prepared with the client and family wishes and needs in mind.


Our Carers Are
DBS Checked True
Fully Insured True
Required Facilities for Carers
Bathroom, Meals Provided, Own Bedroom.

Our Team
Patricia Cliff
Patricia Cliff
Care Manager

Patricia is a highly regarded member of staff with 15 years of care experience in many sectors such as elderly, dementia, homelessness, mental health, and learning disability. She came into this role following her father's passing from Parkinson's' Disease-related illness wanting to help provide a more personalized standard of care for others. 

Patricia is passionate about the standards of care and has excellent empathy for the restrictions which can come about through long term illness. Starting as a carer in the community she has built her knowledge by working in many different areas of care completing relevant qualifications and gaining a degree in health and social care.

Fees For Individuals Fee
Full Day Rate / Price Per Day £70.00
Residential Fees From / Price Per Week £850.00

Fees For Couples Fee
Full Day Rate / Price Per Day £130.00
Weekly Couples Rate £1,300.00

Funding Types
Local Authority Havering
Region London
Local Authority Funded Clients Yes

The Importance Of Meal Times

Maintaining good nutrition and hydration is extremely important. Carers can prepare all types of meals for our clients. This may be simply heating a ready meal and cooking some vegetables to accompany it or cooking a full meal 


We Can Prepare
Afternoon Tea, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals.

Dietary Options
Diabetic, Gluten-free, Halal, Kosher, Pureed, Vegan, Vegetarian.

Our Photos

Activities Are So Important

As a part of your care arrangement, you will be supported with basic and physical activities of daily living to live as ordinary life as possible, suited to your abilities.


Our Photos

Staff Specialities
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Religious Services, Reminiscence, Singing, Word Games.

Our Pets

HANDLING SERVICE USERS’ PETS

This defines the Organisation’s Policies in relation to service users’ pets, the hazards that they may present to both the service user and Care Staff, and the implications with respect to individual Care Plans:

1. Service users’ pets can present a infection health hazard both to the service user and to Care Staff from 2 viewpoints:

    • The risks of actual physical injury; e.g. bites, scratches and stings.
    • Infection risks from animal excrement.
    • 2. Care Workers will not be expected to exercise dogs or care for pets in any way unless this has been specifically agreed in the original Contract for Care.
    • 3. The service user will be requested to ensure that potentially dangerous pets are kept locked away in cages, hutches etc and under control when the Care Worker is in the service user’s home. Where pets are constantly out of control, and / or are deemed to consistently present a real threat to the safety of the Care Worker, then the Organisation may exercise its right to withdraw the Care Service according to Policy No 4305.
    • 4. Where agreed care duties include emptying litter trays or cleaning up excrement then the Care Worker MUST wear the disposable protective clothing provided according to Policy No 4001.
    • 5. Care Workers will be trained in basic first aid with respect to the simple treatment of bites, stings and scratches. In extreme cases this may require summoning qualified medical assistance.
    • 6. The service user will be advised through the Domiciliary Care Service of the need to ensure regular inoculations for their pets, as appropriate (e.g. “booster jabs”), and of the need to care for their pets to prevent flea infestations and other health problems.

    How We Help With Your Pet
    Feeding.

    Regulator: CQC

    Category Rating
    CQC Registered Yes
    Overall Good
    Safe Good
    Well Led Good
    Caring Good
    Responsive Good
    Effective Good
    Read More https://api.cqc.org.uk/public/v1/reports/51f09958-6e86-4044-baa4-6a64008e1b9c
    Report Published 19th July 2019
    Registration Date 1st July 2016

    We cover Portsmouth

    Our Registered Address is:

    Office 25, Riverside Chambers
    Full Street
    Derby
    East Midlands
    DE1 2EP

    Frequently asked questions about ICSL

    ICSL was given an overall rating of "Good" by the CQC in July 2019.
    ICSL provides Dementia and Personal care.
    Prices for ICSL start from £850.00 per week.
    ICSL accepts Local Authority clients.
    Patricia Cliff is the manager of ICSL.

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