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Profile Strength |
Excellent 92%
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|---|---|
| Care Type | Home Care |
| Care Category | Personal | Dementia | Respite |
| Availability | Yes |
| Regulator's Rating | Good |
Meet The Manager
Joe Atkin is Registered Care Manager at Heritage Healthcare York.
Joe joined Heritage Healthcare in August 2015 as an office administrator, displaying dedication and exceptional work ethic. He quickly advanced to become a Care Coordinator and later achieved the milestone of becoming a Registered Care Manager. Joe's experience as a Team Leader in a specialized Dementia Unit, along with his professional development and qualifications in Health and Social Care, contributed to his growth in the care industry. He plays a pivotal role in ensuring high-quality care and support for clients at Heritage Healthcare York, fostering continuous learning and professional development within the care team.
With Home Care Services from Heritage Healthcare York, our clients continue to live independently within the comfort and familiarity of their own home instead of having to go into residential care. As providers of personal and domestic care services we help elderly, convalescing and disabled clients maintain the highest quality of life possible.
| Care Options | We Can Provide |
|---|---|
| Care Given | Companionship, Complex Care, Convalescence, Daily Respite Care, End of Life, High Dependency, Independent Living, Learning Disability (ALD), Palliative, Personal care, Support for Couples. |
| Disability Support | Bed Bound, Physical Disability, Physically Frail, Speech Impairment, Walking Frame, Wheel Chair Bound. |
| Housekeeping | Cleaning, Household Admin, Laundry, Meal Preparation, Medical Appointments, Prescription Collection, Shopping, Tidying. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Care Visits | 1 Hour, 30 Mins. |
| Transport | Carer provides own vehicle, Will drive client's vehicle. |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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Throughout the COVID-19 pandemic, we are ensuring our care team and clients are safe. We have the appropriate PPE (including facemasks, gloves and aprons) available for our care team to use when necessary whilst providing care and keeping our communication with clients transparent. We are working alongside the UK Government and CQC guidelines to continue to provide dedicated and high-quality care within the homes of the individuals we support. If you have any questions or concerns, please call our team on 01904 691000. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
|
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| To view the provider’s latest Inspection Reports, Click here. | ||
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Funding Types | |
|---|---|
| Region | Yorkshire & Humberside |
| We Accept Self-Funding Clients | Yes |
| The Importance Of Meal Times |
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A balanced, nutritious diet is essential to maintaining health and wellbeing, our carers can prepare all types of meals for our clients, taking likes, dislikes and cultural needs into consideration. |
| We Can Prepare |
|---|
| All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks. |
| Dietary Options |
|---|
| Pureed, Vegetarian. |
| Our Photos |
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| Activities Are So Important |
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At Heritage Healthcare, we work with our Clients, their loved ones and relevant health care professionals to deliver a service which is perfectly tailored to their needs. For many families, knowing someone will drop-in on their loved one for a cup of tea, a chat and some company can make a huge difference. |
| Our Photos |
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| Staff Specialities |
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| 1 to 1 Activities, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Reminiscence, Word Games. |
Regulator: CQC
| Current Ratings | |
|---|---|
| CQC Registered | Yes |
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 11th December 2017 |
| Last rated | 6th January 2018 |
| Reports | |
| Registration Date | 30th April 2014 |
| Service Provider | DCS&D Limited, DL1 5RF |
6th January 2018 We cover York and surrounding areas
Our Registered Address is:
3 Devonshire Court
Green Lane Trading Estate
York
North Yorkshire
YO30 5PQ
Frequently asked questions about Heritage Healthcare York
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