Emerson Park

As often the first point of contact at Emerson, I showcase our development and give an insight into the fantastic lifestyle we offer.

I understand that moving, whether downsizing to one of our apartments or into our care home, is a highly emotional experience and I support and guide our residents and their families through the process both offering advice and ensuring a smooth and timely move.

My experience:
I joined Cinnamon with over a decade of experience in both corporate and independent residential estate agency managing various departments over the years from front-line Sales & Lettings through to Property Management

My responsibilities are supporting the Maintenance Manager to deliver problem resolutions in a timely manner, supporting the Housekeeping & Hospitality teams to deliver hotel style service standards and supporting Kitchen team to deliver the highest-level dining experience.

My role at Emerson is to keep the building and grounds maintained to the highest standard. I make sure that all the equipment in the home is working correctly, as well as making sure it’s serviced and certificated. I also make sure that Emerson is a safe environment for the residents, visitors and staff.

I was born and raised in Ghana and initially trained as a teacher. I taught in both secondary and primary schools in the UK for several years but decided to train as a nurse in memory of my late mother who was a nursing officer. Her passion to care for others especially the elderly was incomparable, this inspired me to train as a nurse.

I’m in charge of the entire Culinary Experience at Emerson. I am passionate about the quality of produce, seasonality of food and emphasise on flavours and presentation. My brigade and I constantly work on new menus to produce something different everyday for our residents, guest and families

I have had 14 years of experience in Housekeeping industry and worked in luxury 5* serviced apartments, where I gain an excellent customer service skills, ability to work independently and as part of a team. I am passionate to providing outstanding care and cleaning service for all residence to make home an amazing place to be.

I am responsible for the events and activities area at Emerson. To move into a new home shouldn’t be an issue to continue practising your favourite hobbies or spending time doing what you love. My role at Emerson is to ensure that our activities program links our user’s preferences and their specific physical, psychological, social and spiritual needs. Under this vision, I understand activities and occupation as a powerful way to complement pharmacological therapies and promote health and wellbeing. Apart from making us enjoy and have fun, occupation is a powerful tool to maintain mobility, maximise our mental independence (decision making) and provide us with a sense of belonging.

My role within Emerson includes responsibility for all things finance related within the home and apartments including residents billing, petty cash, payroll and processing supplier invoices.

I have 12 years’ of experience in Human Resources and 3 years’ as a Human Resources Manager providing; inductions, training, recruitment, payroll submissions, compliance, counselling, disciplinaries, investigations, health & safety, and employee benefits. I am passionate about recruiting exceptional people to make a difference and encourage personal development. Prior to this, I worked at Martinspeed Ltd, Spire Healthcare and The Royal Brompton & Harefield NHS Trust.