Profile Strength |
Excellent 95%
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Care Type | Home Care |
Care Category | Personal | Dementia | Respite |
Availability | Yes |
Hourly Prices From | £17.50 |
Regulator's Rating | Good |
Hannah Kitchener is Head of Care/Registered Manager at Crossroads Care Surrey.
Following a three-month contract to help turn around a clinic linked to a pharmacy providing phlebotomy and health screening services which had been rated as inadequate, I wanted to develop my skillset as a Registered Manager of regulated services. Therefore, I moved to a group of Surrey County Council residential care homes for adults with learning disabilities, securing ‘Good’ across all KLOEs with CQC and working towards ‘Outstanding’, as well as securing an ‘Outstanding’ rating as part of a project team moving one of our groups of care homes over to Supported Living units.
Following this, and to improve my knowledge of nursing care, I took a peripatetic role supporting Registered Managers of nursing homes for the elderly, adults with complex and/or mental health needs and adults with dementia across the south of England, before moving into my current role as Head of Operations for Crossroads Care Surrey.
We care for adults and children of all ages with physical, mental and emotional health care concerns. This includes care support for medical conditions such as Dementia, Parkinson’s, MS or Autism -just a few of the top conditions our carers assist with.
We will also provide care for those with physical disability, brain injury or learning difficulties where life is challenging and the person cared for is not able to live independently without the support of assistance from an unpaid carer, which is often a friend or family member.
Care Options | We Can Provide |
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Care Given | Companionship, End of Life, Personal care. |
Disability Support | Physical Disability, Physically Frail, Walking Frame. |
Housekeeping | Cleaning, Meal Preparation, Tidying. |
Nursing Specialisms | Multiple Sclerosis, Parkinson's Disease. |
Medication | By Mouth. |
Type Of Dementia | Mild Dementia, Moderate Dementia. |
Dementia Behaviour | Mild Forgetfulness. |
Dementia Specialisms | Alzheimer's. |
Care Visits | 1 Hour, 2 Hours, 30 Mins. |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
What we're doing to keep residents & visitors safe | ||
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We are working within the government guidelines to help protect our staff and clients. |
Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. | |
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
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Fees For Individuals | Fee |
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Hourly Daytime Rate | £17.50 |
Funding Types | |
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Region | South East |
We Accept Self-Funding Clients | Yes |
Local Authority Funded Clients | Yes |
The Importance Of Meal Times |
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A balanced, nutritious diet is essential to maintaining health and wellbeing, our carers can prepare all types of meals for our clients, taking likes, dislikes and cultural needs into consideration. |
We Can Prepare |
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All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks. |
Dietary Options |
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Pureed, Vegetarian. |
Our Photos |
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Activities Are So Important |
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As a part of your care arrangement, you will be supported with basic and physical activities of daily living to live as ordinary life as possible, suited to your abilities, at home and in the community. |
Our Photos |
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Staff Specialities |
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1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Reminiscence, Word Games. |
Current Ratings | |
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CQC Registered | Yes |
Overall | Good |
Safe | Good |
Well Led | Good |
Caring | Good |
Responsive | Good |
Effective | Good |
Inspection Reports | |
Last rated | 10th October 2017 |
Registration Date | 12th November 2015 |
Service Provider | Surrey Crossroads, KT22 7SU |
We cover Surrey.
Our Registered Address is:
121 Kingston Road
Leatherhead
Surrey
KT22 7SU
10,406
Care Homes
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Live-in Care Services
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