Crick Care Home

We work with the local health board to ensure we are up to date with the guidelines of COVID 19 guidance. CIW check our home to maintain a high standard of care within the home. Crick Care Home will continuously look to improve the quality of resident and stakeholder experience. Complaints and suggestions help us. 

They make us aware of issues people encounter whilst accessing our service. We are always keen to listen and act if complaints arise. We will investigate, address, and resolve each complaint within agreed timescales. We will always use feedback to improve service quality and delivery.

In terms of the specific measures, here's what we do:

• Staff are tested a minimum of twice a week, more if required.
• All visitors are asked to complete an LFD test prior to entering the home.
• Temperature Checks of all staff and visitors.
• Hand Sanitiser and PPE provided.
• Enhanced infection control measures in place.

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

We offer a range of facilities for people to use, and we also feature beautiful gardens which our residents can access at all times, with support from our care staff.  The garden has flower beds where our residents can do some gardening. There is also a summer house where the residents can enjoy views of the garden.

We have 16 bedrooms which have washing facilities and 31 which have en-suite facilities. All rooms have a view of the well-manicured gardens. Those on the ground floor have views of the surrounding countryside. Rooms are decorated to a high standard. Residents are welcome to add their own personal touches.

Golden Care is committed to supporting and sustaining independence, dignity and delivering care in a person-centred way. We seek to involve external agencies, professionals, family members, and nominated individuals at each stage of the care planning process, making sure our residents’ wishes are central to the care they receive.

We dedicate fifty hours per week to activities at Crick Care Home. The Activities team support residents with mental, physical stimulation, always showing respect and compassion. They make sure the individuality of each resident is consider when developing our activities programme.

We offer Zoom and Skype calls as part of our schedule. Activities include literacy club, gardening sessions, pet therapy, quiz sessions and bingo, to name a few! We base many craft projects around the yearly calendar. We are always welcome to new ideas and suggestions.

We love to include relatives and friends in our activities and often use FaceTime & Video to help promote contact with family and friends who aren’t able to visit. Connecting family and friends always brings a welcome smile!

We do not accept pets.