Helping Hands Home Care Lincoln | Lincoln

Helping Hands Home Care Lincoln

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Profile Strength
Excellent 96%
Helping Hands Home Care Lincoln - Home Care
Care Type Home Care
Care Category Personal | Dementia | Respite
Availability Yes
Hourly Prices From £30.25
Regulator's Rating Good
Meet The Manager

Sonia Holland is Branch Manager at Helping Hands Home Care Lincoln.

As Branch Care Manager for Lincoln, it is my responsibility to lead both the branch and community team to ensure that the day-to-day operations of the branch run smoothly whilst adhering to CQC regulations and promoting Helping Hands' values and principles. 

At Helping Hands, we foster a caring, compassionate environment to ensure our customers feel safe, secure and fully at ease with their carers. Our guarantee to every customer is that all of our carers have the right tools, knowledge and skillset to do their job, so that you can receive the exceptional care you need and deserve.

Sonia's career in care began when she left school, and she has since worked in the NHS, residential and nursing homes and with people living with learning difficulties and mental health conditions. She has worked in complex healthcare and specialised in paediatrics where she worked with children in care.

Sonia Holland

Because, life is better at home.

Opting for home care from Helping Hands Lincoln gives you personalised support from the UK’s most widely-trusted home care provider.

Helping Hands is a fully-managed care provider. This means all aspects of your care are included in the weekly cost and it is exclusively managed by your local team, as well as being completely regulated by the CQC. We only employ carers who are kind, empathetic, and passionate about helping others, and every carer receives our industry-leading training which equips them to provide specialist support to people with a wide variety of needs.

We’ve been caring for people in their own homes for three decades. Whether you need visiting care a few times a week or round-the-clock live-in care, the extensive benefits of staying at home for care include:

  • Enjoy the comfort, familiarity and security of home
  • Personal, one-to-one attention from your chosen carer
  • Keep your existing lifestyle and daily routines
  • Choose your own meals, snacks and drinks
  • Continue living with beloved pets

If you or a loved one have recently been discharged from hospital or are being discharged imminently, you may need a bit of extra help around the home until you’re back on your feet. A Helping Hands carer can help your recovery through assisting with physio, mobility and medication, as well as providing practical assistance around the home and discreetly aiding with personal care routines.

We also offer short-term respite care for those occasions when someone needs care on a temporary basis. Perhaps you’re planning a family holiday and are looking for a trustworthy care provider to look after your loved one in your absence. We believe that our flexible, continuous respite service is preferable to the stress and upheaval of moving into residential care for a few weeks.

It might be that you yourself are receiving care and would like a travelling companion to accompany you on your dream holiday whilst providing specialist support. Whatever your reason for needing short-term support, we’ll make sure your respite carer fully understands your requirements and preferences, so that we can help you enjoy the right type and level of care.

Our team in Lincoln can support you and your needs in the comfort of your own home covering Retford, Gainsborough, Market Rasen, Louth Nettleham, Saxilby, Sudbrooke, Welton, Birchwood, Cherry Willingham, Washingborough, Branston, and the surrounding areas.


Care Options We Can Provide
Care Given Companionship, Convalescence, Daily Respite Care, End of Life, Independent Living, Palliative, Personal care, Reablement, Rehabilitation, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Housekeeping Cleaning, Gardening, Household Admin, Laundry, Meal Delivery service, Meal Preparation, Medical Appointments, Prescription Collection, Shopping, Tidying, Transportation.
Medication By Mouth, Change Catheter, Suppository.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia (EMI).
Dementia Behaviour Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.
Care Visits 1 Hour, 2 Hours, 3 Hours, 30 Mins, 4 Hours, 6 Hours, Days, Full Day, Full Day & Night, Hours, Min, Night Service (awake / waking), Sitting-in Service, Sleep-in Service, Weeks.
Transport Carer provides own vehicle, Will accompany on Public Transport, Will drive client's vehicle.
Technology Key Safes.

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are working within the government guidelines to help protect our staff and clients.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Testing The provider assured the regulator that it was accessing testing for people using the service and staff.
safe-tick Use of PPE The provider assured the regulator that it was using personal protective equipment effectively and safely.
To view the provider’s latest Inspection Reports, Click here.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Fees For Individuals Fee
Hourly Daytime Rate £30.25

Funding Types
Region East Midlands
We Accept Self-Funding Clients Yes
Local Authority Funded Clients No

The Importance Of Meal Times

The importance of mealtimes

Here at Helping Hands, we understand the importance of a nutritious diet to both your physical and mental well-being. As part of your care package, we can help with every step of maintaining a balanced diet - from meal planning and food shopping, to cooking your meals and snacks.

Whether you’d like your carer to fulfil these tasks for you or you’d prefer a helping hand to keep up your usual routines, we’ll support you to enjoy the food you know and love.

A fully personalised meal plan


Whether you have certain meals you particularly enjoy or are following a strict dietary plan, our carers can prepare food to your tastes and needs at the times that suit you – from breakfast as soon as you get up, to hosting afternoon tea with loved ones.

Among others, we can support gluten-free, halal, kosher, puréed, vegan and vegetarian diets.


We Can Prepare
Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks.

Dietary Options
Gluten-free, Halal, Kosher, Pureed, Vegan, Vegetarian.

Our Photos

Activities Are So Important

Keep living life on your own terms

A Helping Hands carer can support you to maintain your hobbies and interests, or even help you to pick up a new activity you’ve always fancied trying. Whether it’s arts and crafts around the home or getting out and about for a club or social event, your carer will help you embrace your interests and enjoy an independent, flexible lifestyle.

Activities we can help with


Over the years, our carers have helped customers with: Art, Bingo, Birthday Celebrations, Board games, Card Games, Cooking, Crafts, Crosswords, Dancing, Exercise Classes, Flower Arranging, Gardening, Knitting, Music Entertainment, Painting, Quiz Games, Religious Services, Singing, Word Games – and so much more!


Our Photos

Staff Specialities
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Flower Arranging, Gardening, Knitting / Embroidery, Painting, Quiz Games, Religious Services, Reminiscence, Singing, Word Games.

Our Pets

Your pets bring happiness and comfort every day, no matter what shape or size they may be. Essential jobs can cause a little too much strain if you are elderly or unwell, so your carer will either carry out these tasks for you, or assist you to help keep up your usual routine.

Both live-in and visiting carers will be able to provide assistance with all manner of pet care and support to keep you living independently at home together.


How We Help With Your Pet
Feeding, Sanitation, Walking.

Regulator: CQC

Current Ratings
CQC Registered Yes
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 13th December 2021
Last rated 25th January 2022
Reports

25th January 2022

Registration Date 11th June 2020
Service Provider Midshires Care Limited, B49 6EP

Retford, Gainsborough, Market Rasen, Louth Nettleham, Saxilby, Sudbrooke, Welton, Birchwood, Cherry Willingham, Washingborough, Branston, and the surrounding areas.

Our Registered Address is:

62 Clasketgate
Lincoln
LN2 1JZ

Frequently asked questions about Helping Hands Home Care Lincoln

Helping Hands Home Care Lincoln was given an overall rating of "Good" by the CQC in January 2022.
Helping Hands Home Care Lincoln provides Personal, Dementia and Respite care.
Yes. Helping Hands Home Care Lincoln does offer Respite care.
Yes. Helping Hands Home Care Lincoln does provide care for people with Dementia.
Helping Hands Home Care Lincoln does not accept Local Authority clients.
Helping Hands Home Care Lincoln accepts NHS Continuing Healthcare clients.
Sonia Holland is the manager of Helping Hands Home Care Lincoln.

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