The Homecare People Ltd


Profile Strength
Excellent 93%
Care Type Home Care
Care Category Dementia | Respite | Personal
Availability Yes
Hourly Prices From £26.50
Regulator's Rating Good
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Meet The Manager

Spencer Markham is Registered Manager at The Homecare People Ltd.

Spencer had an early career in recruitment, soon managing a number of branches, set up his own business and then found care was in his blood. Since then he has been Registered Manager of a Domiciliary care business in Basingstoke with a care team of 96. He then joined a large charity as Registered Operations Manager responsible for 3 care homes, 3 Domiciliary offices , a day care centre and respite unit.

Spencer brings significant expertise to our business and enjoys managing teams, working with clients and the CQC and compliance aspects! Spencer’s role will see him meet all our clients and working with the team to ensure the highest levels of care are provided. As our manager he will be responsible for all care decisions.

Spencer Markham

The Homecare People was formed in 2013 by a team with many years’ experience in the Healthcare sector such as in home care for the elderly. Therefore the team running it are very experienced and came together to make a difference to the levels of home care service available.

Enabling independence at home is all about delivering support where it is needed most, with services selected to suit each client.

The Homecare People are here to provide as much or as little support as desired, whether that is an hour on an occasional basis or on a regular visit schedule leading up to 24-hour live-in care.

We also provide support for carer/family rest breaks.

Our list of services is a guide of the most frequently requested home care services, so if you need support with anything that is not listed please do not hesitate to ask. We are confident that we can meet your exact requirements and would be delighted to be given the opportunity to do so.

Often our help is provided with the support of families and sometimes we support GP’s and other healthcare professionals with their care plans.

Care Options We Can Provide
Care Given Companionship, Convalescence, End of Life, Independent Living, Palliative, Personal care, Reablement, Rehabilitation, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound.
Housekeeping Cleaning, Household Admin, Laundry, Meal Preparation, Prescription Collection, Shopping, Tidying, Transportation.
Nursing Specialisms Cancer, Diabetes, Heart Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Parkinson's Disease, Stroke.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.
Care Visits Full Day, Full Day & Night, Night Service (awake / waking), Sitting-in Service, Sleep-in Service.
Transport Carer provides own vehicle, Will accompany on Public Transport, Will drive client's vehicle.
Technology Family Apps, Key Safes, Personal Alarm.
Our Carers Are
Criminal Background Checked True
Fully Insured True
Flu Vaccinated True

Our Team
Graham Wilson
Graham Wilson
the Managing Director

Our MD has over 35 years’ experience running a variety of healthcare businesses and recently ran a large Care home group and worked with a leading edge technology for the management of dementia. It was this experience that gave Graham a passion to be involved in providing even better care for those who need support and help to stay at home. Graham’s ideas are also checked and supported by his mum who at 92 has a really valid viewpoint on the subject! Graham was also a Member of the Berkshire Care Association Board and worked to support other care providers in the area.

Julie Marsh
Julie Marsh
Deputy Manager

Julie joined the Homecare People as a complete career change in May 2014, working as a care Assistant. Julie progressed to become care supervisor and care coordinator.

Whilst in this role she gained her QCF level 3 diploma in health & Social Care and in September 2018 Julie was promoted to Deputy Manager.

In April 2019 Julie was successful in Passing The Level 3 Award in Education and Training [AET ] and is now qualified to manage the training and development of staff.

In her role as Deputy Julie will regularly work with our clients and she knows most very well and is the primary support for our care team

Sarah Hazelton
Sarah Hazelton
HR and Finance Director

Sarah looks after our Finance and HR. Sarah has worked in senior roles in the healthcare sector for over 20 years and during this time has set up services for delivery of medication to patients at home. In addition, like many of us, she has recently had personal experience in helping her own family to find care and so comes with fresh ideas on the realities of care provision and a passion to see things improve.

Susan Chaplin
Susan Chaplin
Care Coordinator

Susan started her Career in Care in 1993, working in a variety of care sectors.

She joined the The Homecare People in January 2018 as a care assistant and moved into the Position of Care- coordinator in September 2018. Susan will complete her QCF level 3 in health & social care in summer 2019.

Susan enjoys the combination of both of Office work and carrying out care calls and is the centre from where we have to coordinate the ever moving schedules, to match our clients with our carers.

This means Susan needs to have detailed knowledge of client needs and carer availability and all the local issues like roadworks and holiday requirements
She should be a juggling act!!

Donna Toomey
Donna Toomey
Marketing & Customer Manager

Donna joined the Homecare People in July 2020 to develop our Marketing within the business.

With more than 7 years marketing experience Donna has worked in various roles including a major UK care company and running her own Beauty business and so brings a valuable mix of skills to the team

Donna is the first point of call for many new clients and will be assisting with on boarding them, working with Spencer and Julie to ensure they are settled in and looked after along the way.

Fees For Individuals Fee
Hourly Daytime Rate £26.50
Full Night Rate - Sleeping £175.00
Full Night Rate - Awake £230.00

Funding Types
Local Authority Wokingham
Region South East
Local Authority Funded Clients Yes

The Importance Of Meal Times

Meals are an important time for most people and while we fully understand and subscribe to the need for well balanced and nutritious food, we also recognise eating is about pleasure and making sure clients enjoy every meal. On top of that we know there are favourite meals our typical clients like based around their age and culture and so we make sure our Companions understand this and we help them with our range of menu's. Another key point, which is contrary to many care homes, we dont believe meals are at fixed times. Our clients are retired and will have their own routines in which case we work around you, if you want to sleep late, that's fine. However sometimes we need to ensure some level of routine and this is all part of the care plan and being flexible depending on how you feel on the day.

We Can Prepare
Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks.

Dietary Options
Diabetic, Gluten-free, Vegan, Vegetarian.

Activities Are So Important

Many clients get great pleasure from simply sharing the newspaper and a crossword or puzzle, a jigsaw or watching TV or just eating a meal with someone. 

Our Photos

Staff Specialities
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Flower Arranging, Gardening, Knitting / Embroidery, Music, Painting, Religious Services, Reminiscence, Singing, Word Games.

Our Pet Policy

We know how important Pets can be to some clients and how much pleasure and reassurance they can bring. It is well recognised how much animals can lift our spirits, I can remember the joy of bringing Donkeys to a care home, it was talked about for weeks! Usually our dogs and cats are a part of our lives and before we take on any client its important we know how we will, or if we can, manage their pet family.

How We Help With Your Pet
Feeding, Sanitation, Walking.

Regulator: CQC

Category Rating
CQC Registered Yes
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Read More
Report Published 29th December 2018
Registration Date 16th January 2014

Andover, Ascot, Basingstoke, Bourne End, Bournemouth, Bracknell, Chichester, Crowthorne, Earley, Fareham, Farnham, Finchampstead, Guildford, High Wycombe, Hurst, Reading, Lower Earley, Earley, Reading, Maidenhead, Midhurst, Newbury, Oxford, Petersfield, Portsmouth, Ringwood, Salisbury, Sandhurst, Southampton, Sunningdale, Swallowfield, Reading, Twyford, Reading, Warfield, Winchester, Windsor, Wokingham

Our Registered Address is:

The Overhangs
59 Peach Street
RG40 1XP

Frequently asked questions about The Homecare People Ltd

The Homecare People Ltd was given an overall rating of "Good" by the CQC in December 2018.
The Homecare People Ltd provides Dementia, Respite and Personal care.
The Homecare People Ltd comes under Wokingham.
The Homecare People Ltd accepts Local Authority clients.
Spencer Markham is the manager of The Homecare People Ltd.

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