The Homecare People Ltd

Profile Strength Why do we have a profile score? We think it’s important you have detailed, comprehensive information so that you can decide which care providers to shortlist. We have therefore encouraged every provider to open their ‘online windows and doors’ to help you make an informed choice. The profile score is a measure of how much information has been provided. Every registered care provider in the UK can claim a free listing on Autumna. However, a paid subscription allows more information to be added and as a result a higher profile score.	Excellent 94%
Care Type	Home Care
Care Category	Dementia \| Respite \| Personal
Availability	Yes
Hourly Prices From	£26.50
Regulator's Rating	Good
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The Homecare People

About Us

The Homecare People was formed in 2013 by a team with many years’ experience in the Healthcare sector such as in home care for the elderly. Therefore the team running it are very experienced and came together to make a difference to the levels of home care service available.

Enabling independence at home is all about delivering support where it is needed most, with services selected to suit each client.

The Homecare People are here to provide as much or as little support as desired, whether that is an hour on an occasional basis or on a regular visit schedule leading up to 24-hour live-in care.

We also provide support for carer/family rest breaks.

Our list of services is a guide of the most frequently requested home care services, so if you need support with anything that is not listed please do not hesitate to ask. We are confident that we can meet your exact requirements and would be delighted to be given the opportunity to do so.

Often our help is provided with the support of families and sometimes we support GP’s and other healthcare professionals with their care plans.

Videos and Virtual Tours

Care

Care Options	We Can Provide
Care Given	Companionship, Convalescence, End of Life, Independent Living, Palliative, Personal care, Reablement, Rehabilitation, Support for Couples.
Disability Support	Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound.
Housekeeping	Cleaning, Household Admin, Laundry, Meal Preparation, Prescription Collection, Shopping, Tidying, Transportation.
Nursing Specialisms	Cancer, Diabetes, Heart Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Parkinson's Disease, Stroke.
Medication	By Mouth.
Type Of Dementia	Mild Dementia, Moderate Dementia.
Dementia Behaviour	Wandering .
Dementia Specialisms	Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.
Care Visits	Full Day, Full Day & Night, Night Service (awake / waking), Sitting-in Service, Sleep-in Service.
Transport	Carer provides own vehicle, Will accompany on Public Transport, Will drive client's vehicle.
Technology	Family Apps, Key Safes, Personal Alarm.

Infection Control (S.A.F.E.)

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
	Contact Tracing	We have measures in place to identify and trace contact between people in our care setting.
	Infection Control Training	Our staff are trained to use measures which prevent and control infections.

More details coming soon

Provider Newsfeed

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Meet our Team

Our Carers Are
Criminal Background Checked	True
Fully Insured	True
Flu Vaccinated	True

Our Team
Spencer Markham Registered Manager Spencer had an early career in recruitment, soon managing a number of branches, set up his own business and then found care was in his blood. Since then he has been Registered Manager of a Domiciliary care business in Basingstoke with a care team of 96. He then joined a large charity as Registered Operations Manager responsible for 3 care homes, 3 Domiciliary offices , a day care centre and respite unit. Spencer brings significant expertise to our business and enjoys managing teams, working with clients and the CQC and compliance aspects! Spencer’s role will see him meet all our clients and working with the team to ensure the highest levels of care are provided. As our manager he will be responsible for all care decisions. Graham Wilson the Managing Director Our MD has over 35 years’ experience running a variety of healthcare businesses and recently ran a large Care home group and worked with a leading edge technology for the management of dementia. It was this experience that gave Graham a passion to be involved in providing even better care for those who need support and help to stay at home. Graham’s ideas are also checked and supported by his mum who at 92 has a really valid viewpoint on the subject! Graham was also a Member of the Berkshire Care Association Board and worked to support other care providers in the area. Julie Marsh Deputy Manager Julie joined the Homecare People as a complete career change in May 2014, working as a care Assistant. Julie progressed to become care supervisor and care coordinator. Whilst in this role she gained her QCF level 3 diploma in health & Social Care and in September 2018 Julie was promoted to Deputy Manager. In April 2019 Julie was successful in Passing The Level 3 Award in Education and Training [AET ] and is now qualified to manage the training and development of staff. In her role as Deputy Julie will regularly work with our clients and she knows most very well and is the primary support for our care team Sarah Hazelton HR and Finance Director Sarah looks after our Finance and HR. Sarah has worked in senior roles in the healthcare sector for over 20 years and during this time has set up services for delivery of medication to patients at home. In addition, like many of us, she has recently had personal experience in helping her own family to find care and so comes with fresh ideas on the realities of care provision and a passion to see things improve. Susan Chaplin Care Coordinator Susan started her Career in Care in 1993, working in a variety of care sectors. She joined the The Homecare People in January 2018 as a care assistant and moved into the Position of Care- coordinator in September 2018. Susan will complete her QCF level 3 in health & social care in summer 2019. Susan enjoys the combination of both of Office work and carrying out care calls and is the centre from where we have to coordinate the ever moving schedules, to match our clients with our carers. This means Susan needs to have detailed knowledge of client needs and carer availability and all the local issues like roadworks and holiday requirements She should be a juggling act!! Donna Toomey Marketing & Customer Manager Donna joined the Homecare People in July 2020 to develop our Marketing within the business. With more than 7 years marketing experience Donna has worked in various roles including a major UK care company and running her own Beauty business and so brings a valuable mix of skills to the team Donna is the first point of call for many new clients and will be assisting with on boarding them, working with Spencer and Julie to ensure they are settled in and looked after along the way.

Our Team

Spencer Markham

Registered Manager

Spencer had an early career in recruitment, soon managing a number of branches, set up his own business and then found care was in his blood. Since then he has been Registered Manager of a Domiciliary care business in Basingstoke with a care team of 96. He then joined a large charity as Registered Operations Manager responsible for 3 care homes, 3 Domiciliary offices , a day care centre and respite unit.

Spencer brings significant expertise to our business and enjoys managing teams, working with clients and the CQC and compliance aspects! Spencer’s role will see him meet all our clients and working with the team to ensure the highest levels of care are provided. As our manager he will be responsible for all care decisions.

Graham Wilson

the Managing Director

Our MD has over 35 years’ experience running a variety of healthcare businesses and recently ran a large Care home group and worked with a leading edge technology for the management of dementia. It was this experience that gave Graham a passion to be involved in providing even better care for those who need support and help to stay at home. Graham’s ideas are also checked and supported by his mum who at 92 has a really valid viewpoint on the subject! Graham was also a Member of the Berkshire Care Association Board and worked to support other care providers in the area.

Julie Marsh

Deputy Manager

Julie joined the Homecare People as a complete career change in May 2014, working as a care Assistant. Julie progressed to become care supervisor and care coordinator.

Whilst in this role she gained her QCF level 3 diploma in health & Social Care and in September 2018 Julie was promoted to Deputy Manager.

In April 2019 Julie was successful in Passing The Level 3 Award in Education and Training [AET ] and is now qualified to manage the training and development of staff.

In her role as Deputy Julie will regularly work with our clients and she knows most very well and is the primary support for our care team

Sarah Hazelton

HR and Finance Director

Sarah looks after our Finance and HR. Sarah has worked in senior roles in the healthcare sector for over 20 years and during this time has set up services for delivery of medication to patients at home. In addition, like many of us, she has recently had personal experience in helping her own family to find care and so comes with fresh ideas on the realities of care provision and a passion to see things improve.

Susan Chaplin

Care Coordinator

Susan started her Career in Care in 1993, working in a variety of care sectors.

She joined the The Homecare People in January 2018 as a care assistant and moved into the Position of Care- coordinator in September 2018. Susan will complete her QCF level 3 in health & social care in summer 2019.

Susan enjoys the combination of both of Office work and carrying out care calls and is the centre from where we have to coordinate the ever moving schedules, to match our clients with our carers.

This means Susan needs to have detailed knowledge of client needs and carer availability and all the local issues like roadworks and holiday requirements
She should be a juggling act!!

Donna Toomey

Marketing & Customer Manager

Donna joined the Homecare People in July 2020 to develop our Marketing within the business.

With more than 7 years marketing experience Donna has worked in various roles including a major UK care company and running her own Beauty business and so brings a valuable mix of skills to the team

Donna is the first point of call for many new clients and will be assisting with on boarding them, working with Spencer and Julie to ensure they are settled in and looked after along the way.

Fees

Fees For Individuals	Fee
Hourly Daytime Rate	£26.50
Full Night Rate - Sleeping	£175.00
Full Night Rate - Awake	£230.00

Funding Types
Local Authority	Wokingham
Region	South East
Local Authority Funded Clients	Yes

Food

The Importance Of Meal Times
Meals are an important time for most people and while we fully understand and subscribe to the need for well balanced and nutritious food, we also recognise eating is about pleasure and making sure clients enjoy every meal. On top of that we know there are favourite meals our typical clients like based around their age and culture and so we make sure our Companions understand this and we help them with our range of menu's. Another key point, which is contrary to many care homes, we dont believe meals are at fixed times. Our clients are retired and will have their own routines in which case we work around you, if you want to sleep late, that's fine. However sometimes we need to ensure some level of routine and this is all part of the care plan and being flexible depending on how you feel on the day.

The Importance Of Meal Times

Meals are an important time for most people and while we fully understand and subscribe to the need for well balanced and nutritious food, we also recognise eating is about pleasure and making sure clients enjoy every meal. On top of that we know there are favourite meals our typical clients like based around their age and culture and so we make sure our Companions understand this and we help them with our range of menu's. Another key point, which is contrary to many care homes, we dont believe meals are at fixed times. Our clients are retired and will have their own routines in which case we work around you, if you want to sleep late, that's fine. However sometimes we need to ensure some level of routine and this is all part of the care plan and being flexible depending on how you feel on the day.

We Can Prepare
Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks.

Dietary Options
Diabetic, Gluten-free, Vegan, Vegetarian.

Activities

Activities Are So Important
Many clients get great pleasure from simply sharing the newspaper and a crossword or puzzle, a jigsaw or watching TV or just eating a meal with someone.

Our Photos

Staff Specialities
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Religious Services, Reminiscence, Singing, Word Games.

Pets

Our Pet Policy
We know how important Pets can be to some clients and how much pleasure and reassurance they can bring. It is well recognised how much animals can lift our spirits, I can remember the joy of bringing Donkeys to a care home, it was talked about for weeks! Usually our dogs and cats are a part of our lives and before we take on any client its important we know how we will, or if we can, manage their pet family.

Our Pet Policy

We know how important Pets can be to some clients and how much pleasure and reassurance they can bring. It is well recognised how much animals can lift our spirits, I can remember the joy of bringing Donkeys to a care home, it was talked about for weeks! Usually our dogs and cats are a part of our lives and before we take on any client its important we know how we will, or if we can, manage their pet family.

How We Help With Your Pet
Feeding, Sanitation, Walking.

Regulator Ratings

Regulator: CQC

Category	Rating
CQC Registered	Yes
Overall	Good
Safe	Good
Well Led	Good
Caring	Good
Responsive	Good
Effective	Good
Read More	https://api.cqc.org.uk/public/v1/reports/a8dac5bf-6f40-4488-adba-379866cdfa6d
Report Published	29th December 2018
Registration Date	16th January 2014

Areas we cover

We cover Berkshire