Marham House Care Home
Book a Visit
Simcoe Road
Bury St Edmunds
Suffolk
IP32 6FR
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,806.73 |
| Regulator's Rating | Requires Improvement |
Meet The Manager
Martha is Nhidza at Marham House Care Home.
I'm proud to manage Marham House and to introduce you to my team. Marham House provides friendly and supportive surroundings to assist our residents continue to live active and fulfilled lives.
We'll be pleased to provide you with a warm welcome and answer any questions that you may have regarding our care home.
Marham House is a luxury care home in Bury St Edmunds, providing friendly residential, dementia, and shorter stays/ respite care in a warm, elegant setting. Designed for comfort and wellbeing, our home offers five-star facilities, personalised care, and a lifestyle tailored to individual needs.
Our lovely home can support up to 66 older people in spacious bedrooms, each with it's own en suite wet room to support dignity and comfort. We sensitively incorporate the latest care technology and our facilities include a Sky Bar, cinema room, library area and quiet areas. Every detail is thoughtfully designed to create a safe, stylish environment where residents feel truly at home. Our highly trained team delivers 24-hour care with kindness, dignity, and respect.
We support a wide range of needs, including memory care and personal care, through tailored care plans that promote independence and quality of life. Daily activities, wellbeing programmes, and entertainment are all part of our luxury care offering, encouraging connection, purpose, and enjoyment.
Friends and family are always welcome, and our hospitality-led approach ensures every visitor feels at ease.
If you’re seeking a luxury care home in Bury St Edmunds that combines expert elderly care with a premium lifestyle, Marham House offers peace of mind and a place where life can be lived fully and joyfully.
Please contact our friendly team to arrange a visit or to learn more. We're always happy to help.
About our care homes
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, End of Life, High Dependency, Palliative, Personal care, Rehabilitation, Support for Couples. |
| Disability Support | Hearing Impairment, Physical Disability, Physically Frail, Speech Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
|
Hand sanitiser and PPE stations are available throughout the home, One Spray Hand sanitiser upon arrival which provides users with 24 hrs protection. One Spray Surface sanitiser used in all the homes after every 25 days (put a protection layer for 30 days). Regular Infection Control Themed Supervision with all the team members, monthly infection control audit, spillage kits available in each floor for body fluids, D&V procedure, and guidance available in each floor for team. Halcyon colour coded policy in place for mops to avoid any spread of infection. In depth training for all the team members via eLearning portal and face to face by our IPC lead in each home. |
||
| Infection Control Initiatives in place | ||
|---|---|---|
 |
Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
|
Infection Screening | We are using technology to screen for infections & monitor symptoms. |
|
Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
|
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Safe Visiting Space | |||||
|---|---|---|---|---|---|
|
|||||
| Connectivity for resident testing, monitoring & communications |
|---|
|
Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
|---|
| 65 |
| LGBTQ Welcome |
|---|
| Yes |
| Our Building and Facilities |
|---|
|
Marham House is a modern and purpose-built care home, combining modern functionality with welcoming, stylish and comfortable design. Each of our bedroom suites are spacious with fitted furniture, and with an en suite wet room to support privacy and dignity. Our care homes benefits from large, comfortable communal spaces and a wide range of amenities, including private gardens, Hair and Beauty salon and Sky Bar. Marham House also incorporates the latest care technology to provide peace of mind. |
| Is Our Home Purpose Built |
|---|
| Yes |
| The Year Our Home Was Built |
|---|
| 1 Jan 2019 |
| How Many Floors We Have |
|---|
| 3 |
| Who Owns Our Building |
|---|
| Voluntary / Not for Profit |
| Communal Rooms |
|---|
| Activities Room, Bar / Pub, Bistro, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Beauty Salon, Chiropodist, Cinema, Dentist, Hairdressers, Library, Lift, Optician. |
| Our Garden |
|---|
| Communal Garden, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
|---|
| Electronic Visitor Register, Individual Heating Controls, Solar Panel Heating. |
| Our Photos |
|---|
| Description |
|---|
|
Marham House has 66 spacious bedrooms with ensuite wet room facilities to promote dignity and comfort. We encourage you to personalise your room to ensure you feel at home. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 66 |
| Number Of Ensuite Rooms | 66 |
| We offer these types of ensuite rooms: Wet Rooms. | |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
|---|
| Direct Garden Access, Furnished, Step Free Access. |
| Room Facilities |
|---|
| Alarm, Catch up TV, Freeview TV, Internet Access, Secure Access, Sky/Cable TV, Telephone Point, Wifi. |
| Our Photos |
|---|
|
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,806.73 |
| Residential Dementia Fees From / Price Per Week | £1,806.73 |
| Respite Fees From / Price Per Week | £1,906.73 |
| Funding Types | |
|---|---|
| Local Authority | Suffolk |
| Region | East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Pureed
Vegan
Vegetarian
|
|---|---|
| Dining Locations |
Bedroom Dining
Café
Restaurant
|
| Dining Styles |
A la Carte
Room Service
|
| Hospitality |
Guests are welcome for dinner (Covid permitting)
|
| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Room Service
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Restaurant
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We use locally sourced and locally grown or reared food.
| Activities Are So Important |
|---|
|
Activities, interests and abilities are all discussed when you come to live at Marham House and an agreed plan ensures that you will be supported to continue doing the things you most enjoy. We encourage a variety of hobbies and work in partnership with the National Association for Providers of Activities for Older People (NAPA) to ensure our range of activities enhances residents’ lifestyle, health and sense of well-being. |
| Our Photos |
|---|
| Activities At Home |
|---|
| 1 to 1 Activities, Animal Petting, Birthday Celebrations, Board Games, Crafts, Crosswords, Excursions, Gardening, Music Entertainment, Painting, Quiz Games, Singing, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Garden Centre, Local Tourist Attractions, Park, Shopping. |
| Our Pets |
|---|
|
We adopt a ‘Pets Welcome’ policy at the discretion of our Home Manager. If you would like to bring your pet with you when staying at Marham House care home, please discuss this with our Home Manager. |
| Can You Bring Your Pet |
|---|
| Yes |
Simcoe Road
Bury St Edmunds
Suffolk
IP32 6FR
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Requires Improvement |
| Inspection Reports | |
| Assessment Date | 21st October 2024 |
| Published Date | 29th April 2025 |
| Current Report |
|
| Historic Reports |
|
| Registration Date | 3rd November 2022 |
| Service Provider | Anchor Hanover Group, WC1E 7HJ |
Marham House Care Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Car Park on-site. |
| Nearby Services |
|---|
| Garden Centre, Park, Shops. |
Frequently asked questions about Marham House Care Home
The UK's largest & most detailed directory of elderly care and retirement living options
10,279
Care Homes
11,646
Home Care Services
1,687
Live-in Care Services
1,736
Retirement Living Developments
Autumna is the UK's largest and most comprehensive later-life living & elderly care directory. Our detailed search facility and team of expert advisors can help you find the best care homes, nursing homes, retirement homes, retirement villages, home care, and live-in care services for you or your loved one's needs. Our website is free to use, we are proudly independent, and we never take referral fees.
