Caremark (Mid Sussex and Crawley)


Profile Strength
Very Good 88%
Care Type Home Care
Care Category Dementia | Respite | Personal
Availability Yes
Regulator's Rating Outstanding
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Meet The Manager

Sarah-Louise White is the Manager at Caremark (Mid Sussex and Crawley).

Sarah-Louise White

From our office based in Haywards Heath, we operate across Mid Sussex and Crawley. Managing Directors Sue Hills & Sarah White have lived in the local area for many years and with the help of their team pride themselves on providing a first class service to all of our customers. 

Care Options We Can Provide
Care Given Companionship, Independent Living, Learning Disability (ALD), Mental Healthcare, Personal care.
Disability Support Hearing Impairment, Physical Disability, Speech Impairment, Visual Impairment, Walking Frame.
Housekeeping Cleaning, Household Admin, Laundry, Meal Preparation, Shopping, Tidying.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Vascular Dementia.
Care Visits 1 Hour, 2 Hours, 3 Hours, 30 Mins, 4 Hours, 6 Hours, Full Day, Full Day & Night, Night Service (awake / waking), Sitting-in Service, Sleep-in Service.
Transport Will accompany on Public Transport.

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We recruit dedicated Carers who excel in their current positions and wish to make a difference, individuals of the highest calibre, compassionate, elite and who are caring staff

Our Carers Are
Criminal Background Checked True

Our Team
Sarah-Louise White
Sarah-Louise White
the Manager
Sue Hills
Sue Hills
Managing Director

I decided to buy a care business because I wanted a business that made a difference to people’s lives. I worked in mental health for many years supporting clients in the community ranging from depression and anxiety to Schizophrenia and bi polar disorder. I also experienced care workers first hand, when they were caring and supporting my mother-in-law.
I am surrounded by a wonderful team that keep things running smoothly. All of whom have been care workers previously and so understand the challenges and rewards of this role.
Finally, and most importantly, I am humbled by the amazing commitment of our team of community care workers at Caremark Mid Sussex and Crawley – many of whom have been with us for over 7 years. To me that says something about what we do.

Kim Nichols
Kim Nichols
Compliance & Finance Manager

I have been part of the Caremark team for 8 years now, I started as a carer, was then promoted to Field Care Supervisor then moved on to become a Care Co-ordinator.
Recently I have been promoted to Assistant Manager.
Good organisation skills are a definate requirement for my role, I have a level 3 diploma in business.
The most important thing about my job in ensuring all parties are happy (staff & customers).
I enjoy the laid back and friendly atmosphere at Caremark, all the staff are nice to work with.
This is by far the most rewarding job I have had, the most important quality when it comes to working with customers in their own home is to have compassion, patience and understanding.
Providing customers with care at home is more personal, and leaves the customer living in a comfortable environment.

Sophie Smith
Sophie Smith
Care Co-ordinator

I joined Caremark as a Care Co-ordinator for the Crawley area in August 2016. Before Caremark I was previously employed as a Support Worker for young adults with complex needs. I feel incredibly supported by my team of Field Care Supervisors and Care & Support Workers and i'm enjoying the experience I am gaining with Caremark.

Tania Carter
Tania Carter
Recruitment and Retention Officer

I have been with Caremark since January 2010, I started as a part time evening carer & worked my way up to Supervisor, Field Care Manager and now I'm based in the office as a Recruitment & Retention Officer.
I am proud to represent Caremark Mid Sussex & Crawley and thoroughly enjoy working as part of a friendly, easy going and energetic team, who all contribute to a lovely workplace environment.

Natalie Bloom
Natalie Bloom
Community Relations & Marketing Co-ordinator

I joined Caremark in February 2018 having previously worked in Marketing but never in social care. I am loving getting to know the team, services & get out in the community. I have joined our carers on some home visits and see first hand what an amazing job they do and vital service they provide our customers. I am starting to get out in the community to promote our services and have visited a local Dementia Café. I am currently organising an 'Awareness Tea Party' for 'World Parkinson's Day' with Parkinson's UK Mid Sussex which will hopefully be the first of many successful events I help organise for Caremark.

Jack Maries
Jack Maries
Field care supervisor
Sinnead Gower-Winter
Sinnead Gower-Winter
Care Co-ordinator
Jacqui Eldridge
Jacqui Eldridge
Field care Manager
Funding Types
Local Authority West Sussex
Region South East
Local Authority Funded Clients Yes

The Importance Of Meal Times

Maintaining good nutrition and hydration is extremely important. Carers can prepare all types of meals for our clients. This may be simply heating a ready meal and cooking some vegetables to accompany it or cooking a full meal depending on the visit time available and the client's wishes.

We Can Prepare
All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks.

Dietary Options
Diabetic, Pureed, Vegetarian.

Our Photos

Activities Are So Important

As a part of your care arrangement, you will be supported with basic and physical activities of daily living to live as ordinary life as possible, suited to your abilities.

Our Photos

Staff Specialities
1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Flower Arranging, Knitting / Embroidery, Painting, Quiz Games, Reminiscence, Word Games.

Our Pet Policy

Your pets are as important to us as they are to you

How We Help With Your Pet

Regulator: CQC

Category Rating
CQC Registered Yes
Overall Outstanding
Safe Good
Well Led Outstanding
Caring Good
Responsive Outstanding
Effective Good
Read More
Report Published 26th June 2018
Registration Date 12th January 2011

Ardingly, Burgess Hill RH15, Copthorne, Crawley Down, Crawley RH10, Cuckfield, Haywards Heath, Ditchling, Hassocks, East Grinstead, Hassocks, Haywards Heath RH17 7QX, Haywards Heath, Horsted Keynes, Hurstpierpoint, Hassocks, Lindfield, Haywards Heath, Scaynes Hill, Haywards Heath, West Hoathly, East Grinstead, Wivelsfield Green, Haywards Heath, Wivelsfield

Our Registered Address is:

JYW House
Bridge Road
Haywards Heath
West Sussex
RH16 1UA

Frequently asked questions about Caremark (Mid Sussex and Crawley)

Caremark (Mid Sussex and Crawley) was given an overall rating of "Outstanding" by the CQC in June 2018.
Caremark (Mid Sussex and Crawley) provides Dementia, Respite and Personal care.
Caremark (Mid Sussex and Crawley) comes under West Sussex.
Caremark (Mid Sussex and Crawley) accepts Local Authority clients.
Sarah-Louise White is the manager of Caremark (Mid Sussex and Crawley).

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