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Profile Strength
Excellent 92%
Care Type Care Home
Care Category Dementia | Respite | Residential
Availability Yes
Weekly Prices From £749.00
Regulator's Rating Good
Meet The Manager

Mark Webb-Austin is Registered Manager at Capricorn Cottage.

I have worked in Health and Social Care for over 30 years: 9 years with the NHS and 21 years in the social care sector. I am a Registered Learning Disability Nurse and have spent most of my career supporting younger adults with a learning disability, complex needs, behaviour that can be seen as challenging, dual diagnosis, Autism and Epilepsy. I have also spent 11 years working with older people. I have been a Registered Manager, Regional Director, Quality Manager, worked in business development and more recently a Group Director of Operations and Nominated Individual with CQC.

Mark Webb-Austin

Capricorn Cottage care home is a 34 bed, purpose built home for people with Learning Disabilities. We are located in the beautiful countryside on the outskirts of Fleet in Lincolnshire, amongst care friendly landscaped gardens.

Our aim is to provide high quality care in a safe environment. Staff meet the needs of our service users in such a way that their dignity, respect, privacy and freedom to flourish are the centre of our philosophy of care. 

Our ‘round the clock’ team consist of support and senior support staff, housekeepers, laundry assistant, activity, catering and maintenance staff.

We strive to bring the highest standard of care and education to improve the quality of life for people with a learning disability. We promote each students self-confidence, self-esteem and personal freedom, varied and flexible to suit expectations, preferences and capabilities. 

​We are conscious that all individuals regardless of their degree of ability have the same value and rights as everyone else and we promote independence whenever possible.

Capricorn Day Service is a modern day service with a warm and friendly atmosphere. Our aim is to provide a happy and safe environment where everyone who attends can develop to their full potential, maintain and learn new skills.

We strongly believe that every student has the right to learn and enjoy activities whilst at the centre, and enjoy being part of the community.

The Care Centre has many community outings and take the students to various places to experience different life activities.

We welcome all adults with a learning disability aged 18 and over. Daily programmes are provided to suit the student’s individual needs.  Activities available are education, leisure, outings, games, crafts, cooking, hobbies, horticulture, reminiscence, reality orientation, initiating interaction, chair bound activities and personal development skills.

Care Options We Can Provide
Support For Companionship, Complex Care, Daily Respite Care, End of Life, Independent Living, Learning Disability (ALD), Mental Healthcare, Palliative, Personal care.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

All staff complete a lateral flow test before coming to work every day, and also undertake a PCR test weekly.  After several days off or a holiday all staff undertake a PCR test before coming back to work.

We offer virtual visits via Skype and Facetime, as well as Zoom and other media formats for families to see their relatives.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

More details coming soon

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age

LGBTQ Welcome
Service User Guide (Easy Read).pptx
Our Building and Facilities

We are situated in pleasant gardens, surrounded by tranquil countryside, with lovely views across the landscape. There are walks & raised garden beds to join in tending if wished.

We have regular Resident and Family Meetings to give opportunity for you (and your family) to bring forward any ideas for the environment, food, activities and other things that are important to you, plus any suggestions or concerns.

We have WIFI in our day areas and a main the home telephone for Family and friends to call but if you prefer private phone, wifi and sky tv please let us know and these will be billed directly. Laundry will be washed and ironed but please bring them clearly labelled, we can arrange labelling which incurs a small charge.

You can use The Hive Cafe throughout the day - whenever you wish - for a cappuccino or a hot chocolate, to read the papers, have a chat or hold a review, somewhere different to take your family or when you just want to enjoy the garden and have some peace and quiet. The Hive is also used as a tuck shop so you can buy sweets and chocolate.

Is Our Home Purpose Built

How Many Floors We Have

Who Owns Our Building

Communal Rooms
Activities Room, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Chiropodist, Day Centre, Dentist, GP, Hairdressers, Minibus, Optician, Overnight Guest Stay, Physiotherapy.

Our Garden
Communal Garden, Scenic Views, Seating, Summer House.

How 'Smart' Are We?
Individual Heating Controls, Reduce Plastic Use.

Our Photos


Our bedrooms have call points, and washing & ensuite options.

We encourage you to bring any important personal items and but can offer a fully furnished option. We provide assistive technology such as pressure mats & alert sensors. For privacy and security, bedrooms have lockable facilities and keys available.

About Our Rooms
Number Of Rooms 34
Number Of Ensuite Rooms 17

Type Of Room
Single Room.

Room Features
Furnished, Garden View, Step Free Access, Unfurnished.

Room Facilities
Alarm, Catch up TV, Freeview TV, Internet Access, Sky/Cable TV, Telephone Point, Wifi.

Our Photos

Prior to your admission, a comprehensive assessment will be undertaken. 

This assessment will form the basis of your care plan which sets out your needs and how they will be met at Capricorn Cottage. You will be fully involved in this process and the plan will set out your individual preferences and the decisions that you have made about how you would like to be cared for. You will also be asked to complete a My Story which looks at what you’ve enjoyed in the past and the things that are important to you today.

Elements of your care plan will be available in your room and we would encourage you and your family to read it and let us know if we need to make some changes to it.

Your care plan will be reviewed with you monthly or more often if your needs change.

Doctors from local practices visit Capricorn Cottage. Staff will liaise with the GP of your choice along with other health professionals such as dieticians, dentists and physiotherapists to provide good quality health care.

Regular visits are undertaken in the home by chiropodists, opticians and hairdressers. If you would like to make an appointment please ask the senior member of staff on duty. Alternatively, staff will make the appointment on your behalf when needed. There will be a small charge for hairdressing appointments.

We can look after all or part of your medication for you. If you wish to retain control of your medication this will be discussed with you and will form part of your care plan.

You will have a Key Worker who will support you to make sure that you have all you need in terms of toiletries and clothing, to remember special occasions and help you to personalise your room.

We work hard to make sure that we employ staff with the right qualities.

You can be involved in the interview process. If interviewing is something that you would be interested in taking part in, please let us know.

All new staff receive induction and training which is relevant to their role. If they are new to care, they are supported to complete the Care Certificate. If they have experience in care, we still expect them to complete some aspects of the care Certificate. We make sure that staff know what our expectations are and we are fully committed to training and supporting staff to develop and access additional qualifications.

We have a full set of policies and procedures that staff adhere to.

The home is staffed on a 24-hour basis and staffing levels are regularly reviewed to ensure that they continue to meet your needs.

The manager and deputy undertake many audits of the care and the environment and we may seek your views as part of this audit.

Regular site inspections are undertaken by Gary Sherwood and Spyros Alexopoulos to ensure that the care being delivered is of a high standard and that the environment continues to be maintained and improved. During these inspections, they observe the care practices and speak to people about what it is like to live at Capricorn Cottage. In addition, the manager submits a monthly report to them.

At regular intervals, we send out surveys to people living in Capricorn Cottage as well as family members and visiting professionals. We ask them what they think of the service that is provided and we act on any suggestions to improve the service.

Resident and family meetings are held quarterly and we will let you and your family know when the next one will be held. There will be an opportunity for you to let us know what you think and put forward any suggestions for future changes.

Lincolnshire County Council also make regular monitoring visits to the home to make
sure that we are maintaining the required standards.

Our Team
Mark Webb-Austin
Mark Webb-Austin
Registered Manager

I have worked in Health and Social Care for over 30 years: 9 years with the NHS and 21 years in the social care sector. I am a Registered Learning Disability Nurse and have spent most of my career supporting younger adults with a learning disability, complex needs, behaviour that can be seen as challenging, dual diagnosis, Autism and Epilepsy. I have also spent 11 years working with older people. I have been a Registered Manager, Regional Director, Quality Manager, worked in business development and more recently a Group Director of Operations and Nominated Individual with CQC.

Rachael Dunn
Rachael Dunn
Service Operations Manager

I have worked in Health and Social Care for over 12 years, working in several different setting nursing, elderly, dementia, residential children services and learning disabilities. I have worked at Capricorn Cottage for over 2 and half years, within a number of different roles until recently being promoted to the position of the Service Operation Manager.

Sarah Wells
Sarah Wells
Operations Manager

I have worked in Adult Social Care for over 30 years. I spent over 20 years within a Local Authority, and the past 10 years in the private sector, mainly with adults with a learning disability, complex needs, Autism, and behaviour that can be seen as challenging. I am a qualified Social Worker, and have undertaken a number of different roles such as Registered Manager, Director, Operational Manager, Deputy Head of Residential Services and Area Manager.

Ashlynn Crowson
Ashlynn Crowson
Team Leader

I have worked in Health and Social Care for the past 6 years, I began my career in social care working with the elderly focusing on dementia care, until recently when I made the transition with Pearl Healthcare working and supporting adults with a learning disability. My ethos and passion are very much centered around Valuing People.

Poppie Woolley
Poppie Woolley
Team Leader

I have worked in Health and Social Care for just under 10 years. I have worked within residential settings and domiciliary care. I have 8 experiences within elderly and dementia care. I joined Pearl Healthcare in 2020 working with people with a learning disability, complex needs, autism and behaviour that can be seen as challenging. I strive to ensure that every person is at the center of all care and support and empowered to take control of all aspects of their lives.

Betty Price
Betty Price
Team Leader

I have worked at Capricorn Cottage for the past 3 years since leaving college. I am passionate about enabling and making a difference in people’s lives I support; I advocate for peoples to make choice and empower people to take control of every day aspects of their lives.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £749.00
Respite Fees From / Price Per Week £749.00

Funding Types
Local Authority Lincolnshire
Region East Midlands
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes

The Importance Of Meal Times

The cook will meet with you during the first few days of your arrival to talk through your dietary preferences.

The cook prepares a wide range of home cooked foods using local produce.

Choices are available at all meal times and staff will talk to you each day about what is on the menu and what you would like to eat.

We have photographs of all food prepared and this is shown to you daily so that you can make your choices on the day. Nutritious snacks and fresh fruit are always available for residents.

Meals are served in the dining room, communal areas or in your bedroom if you prefer.

Tea and coffee can be served to you if required but tea and coffee pots and cold drinks are always available in the dining room, so please help yourself.

We Serve Food At
Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Gluten-free, Halal, Kosher, Pureed, Vegan, Vegetarian.

Our Photos

Capricorn Menu Example.PNG
Activities Are So Important

The home has dedicated staff who will talk to you about what you enjoy doing as it is important that our programmes incorporate your skills and areas of interest. We will get to know you and work with you to complete a My Story book which looks at your interests and any new skills that you wish to learn as well as your dreams and aspirations for the future.

We will work with you to promote your independence and involvement in the daily life of the home and the community. This is very important to all of us.

There is an on-going in-house programme of activities and a copy of this is attached. Please let us know if there are other things you would like to do.

We are also sourcing additional services like manicures and personal fitness programmes, we are working hard to establish a base of volunteers to support you with gardening and other activities that are important to you. The home has access to a minibus which can accommodate wheelchairs and regular outings are arranged.

Newspapers/Magazines can be provided and these are invoiced directly. The Reverend from Fleet Baptist Church visits us monthly. If you have specific religious needs, please let staff know so we can identify the local group and support you to attend or receive visits.

Quarterly newsletters are produced providing updates on the life in the home and any developments. You will be given the opportunity to contribute to this.

Our Photos

Capricorn Activities Example.PNG

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre.
Our Pets

We do not accept pets

Can You Bring Your Pet

88 Eastgate
Fleet, Holbeach
PE12 8ND

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 21st August 2020
Last rated 18th November 2020

18th November 2020

14th December 2018

30th June 2017

27th October 2016

25th February 2016

18th May 2015

20th February 2014

16th July 2012

Registration Date 17th May 2012
Bus Stop nearby, Car Park on-site.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Garden Centre, Hospital, Park, Pub, Restaurant, Shops.

Frequently asked questions about Capricorn Cottage

Capricorn Cottage was given an overall rating of "Good" by the CQC in November 2020.
Capricorn Cottage provides Dementia, Respite and Residential care.
Capricorn Cottage has 34 rooms.
Prices for Capricorn Cottage start from £749.00 per week.
Capricorn Cottage is owned by Pearl Healthcare Group.
Yes. Capricorn Cottage does offer Residential care.
Yes. Capricorn Cottage does offer Respite care.
Yes. Capricorn Cottage does provide care for people with Dementia.
Capricorn Cottage comes under Lincolnshire.
Capricorn Cottage accepts Local Authority clients.
Capricorn Cottage accepts NHS Continuing Healthcare clients.
Mark Webb-Austin is the manager of Capricorn Cottage.

Profile Last Updated: 23 Nov 2021 | Report this Profile

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