Rosewood House Care Home

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Profile Strength
Excellent 100%
Care Type Care Home
Care Category Nursing | Dementia | Respite | Residential
Availability Yes
Weekly Prices From £895.00
Regulator's Rating Requires Improvement
Meet The Manager

Natasha Shillingford is Home Manager at Rosewood House Care Home.

Natasha Shillingford

Situated in the heart of London, with stunning views of the city, Rosewood House provides residential, dementia and nursing care for the older community, and a range of specialist neurological services.

The Homemakers of Hamberley
Care Options We Can Provide
Support For Companionship, Convalescence, Palliative, Personal care.
Disability Support Bed Bound, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Injection, Suppository.
Nursing Specialisms Huntington Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Parkinson's Disease, Traumatic Brain Injury.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Picks Disease.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space

Within Rosewood House you will find our Covid-secure visitation suite - the Family & Friends Lounge. 

As featured on the BBC, the Family & Friends Lounge is specifically designed to provide a warm and comfortable Covid-secure visitation space that allows you to stay close and connected to your loved ones and friends.

Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

More details coming soon

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age

LGBTQ Welcome
Hawthorn_Issue1_For Issue_Resident Contract.pdf
Our Building and Facilities

Within our home you will find:

  • Spacious en-suite bedrooms, beautifully appointed in a range of themes
  • A hair and beauty salon offering a range of hairdressing and beauty treatments
  • Bright living spaces for socialising across all floors
  • A themed activity room for our residents to pursue their hobbies and interests, and enjoy the entertainment and special events which take place within the home
  • A garden room where residents can enjoy a coffee and a slice of homemade cake with family and friends
  • Beautifully landscaped gardens overlooking the park, with spectacular views of the London skyline

The suites within the home benefit from a spacious lounge diner with spectacular views of the surrounding area. 

On the ground floor you will find the garden room which offers the perfect place to read a favourite book, with French doors opening out onto the patio.

The spacious garden which surrounds the home enjoys stunning views of the park, and features a number of seated areas and raised flower beds for our green fingered residents.

Visitors are always welcome - you can reach Hawthorn Green by car, with ample parking space available within the grounds of the home. Stepney Green Underground Station is also just a short walk away.

Within our London home you will find a homely environment where residents can enjoy fulfilled lives as part of a vibrant community.

Specialist Neurological Care Services 

Within Hawthorn Green we have a dedicated suite to provide care and support to anyone with a neurological diagnosis.

A neurological diagnosis can cover a wide range of specific conditions with an even wider range of symptoms. Our dedicated suite provides specialist care and therapeutic treatments for people affected by neurological disorders including:

  • Acquired brain injuries, including those acquired through traumatic injury, stroke, hypoxic incident etc
  • Progressive neurological disorders e.g. Huntingdon's Disease, Multiple Sclerosis, Parkinson's Disease and Motor Neurone Disease  
  • Spinal cord injuries acquired through trauma or non-traumatic causes 
  • Specialist dementia e.g. Picks Disease and Fronto-temporal dementia 

Is Our Home Purpose Built

The Year Our Home Was Built
1 Jan 2000

How Many Floors We Have

Who Owns Our Building

Communal Rooms
Activities Room, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Beauty Salon, Hairdressers, Lift.

Our Garden
Communal Garden, Scenic Views, Seating.

How 'Smart' Are We?
Solar Panel Heating.

HCH-HAW-Brochure_210x210_2021 - v1.pdf

Our Photos


Our home has spacious en-suite bedrooms, beautifully appointed in a range of themes for comfortable and stylish living.

About Our Rooms
Number Of Rooms 90
Number Of Ensuite Rooms 90

Type Of Room
Single Room.

Room Features

Room Facilities
Freeview TV, Internet Access, Telephone Point.

Our Photos

The team at Hawthorn Green provide care and support for residents with a range of care needs, including residential dementia, nursing, nursing dementia and palliative care, as well as short breaks. Within Hawthorn Green you will also find our suite dedicated to providing specialist neurological care.

Our Team
Natasha Shillingford
Natasha Shillingford
Home Manager
Stevie Hull
Stevie Hull
Business Administrator
Carlos Dias
Carlos Dias
Hotel Services Manager
Aurriqua Weekes
Aurriqua Weekes
Quality Services Lead
Mohima Khanom
Mohima Khanom
Clinical Services Manager
Shamima Rahman
Shamima Rahman
Vishale Gondale
Vishale Gondale
Head Chef
Epi Makure
Epi Makure
Hannah Mills
Hannah Mills
Regional Community Relations Lead
Shola Muzunze
Shola Muzunze
Tommy Baxter
Tommy Baxter
Business Administrator Assistant
Janet Webster
Janet Webster
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £895.00
Nursing Fees From / Price Per Week £1,095.00
Residential Dementia Fees From / Price Per Week £995.00
Nursing Dementia Fees From / Price Per Week £995.00
Respite Fees From / Price Per Week £895.00

Funding Types
Local Authority Tower Hamlets
Region London
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Third Party Top-Ups Yes

The Importance Of Meal Times

Dining & nutrition

Well balanced and wholesome meals made with fresh and locally sourced ingredients by our resident chefs.

Variety is the spice of life and our resident chef ensures that we serve a wide range of meals catering for every taste and diet. Our carefully planned menus offer well balanced wholesome meals, where traditional dishes feature alongside international cuisine and include varied seasonal options, every day of the week.

There’s no ‘rolling menu’ and we offer new options each week according to the likes, needs and wishes of our residents. We always use fresh ingredients in our dishes, including quality meat from a locally sourced butcher and have a wide range of homemade desserts on offer.

There are no restrictions on what and when our residents can eat – meals and refreshments are available throughout the day. A light supper menu will also be available for those who prefer to retire later, or wake hungry during the night. If a resident has any specific dietary requirements or need any nutritional advice one of our team is always on hand to help.

Home-like dining 

We know that being able to sit down together with friends and family to enjoy a nutritious homecooked meal is the foundation of a happy and vibrant home life. So that’s why our team members are committed to making every meal time an enjoyable experience for all our residents.  Friends and family are welcome to join and dine with us for a small extra charge.

We regularly adapt our menus to suit food preferences and changing nutritional requirements. As part of our personalised care package we work together with our residents and/or their families, for nutritional profiling and meal planning to ensure they are always well-hydrated and well-nourished. If it is agreed between our residents and their loved ones, our electronic care plans can also give instant updates on what food and drink has been consumed.

Many of our team are ‘Foodies’ with a real passion for cooking so there’s always opportunities for the residents to be involved in the preparation of meals if they wish to do so. Our homes regularly hold pop-up restaurant nights, speciality cuisine events and cookery masterclasses, which can be enjoyed by residents and families alike.

We Serve Food At
Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Gluten-free, Pureed, Vegan, Vegetarian.

Our Photos

Activities Are So Important

Wellbeing & lifestyle

Our designated Wellbeing & Lifestyle Coach ensures that we create a nurturing and stimulating environment for everyone.

Our personalised approach to care means that we cater for all of our residents’ unique needs, providing as little or as much support as they require.

Happiness and harmony are at the heart of our home life and we have a designated Wellbeing & Lifestyle Coach to ensure that we create a nurturing and stimulating environment for everyone, residents and staff alike.

We advocate activities that promote physical and mental wellbeing but we don’t believe in waiting for an Activities Coordinator to organise them. Our team members have a collective responsibility to support our residents to continue with their hobbies or pursue new leisure activities, when they want to and not as part of a set timetable.

We provide a combination of fun and therapeutic activities that help our residents to be more physically active, mentally stimulated and socially connected. Working together with our Wellbeing & Lifestyle Coach all of our residents benefit from a Personalised Wellbeing Programme, which is reviewed every four weeks. The programme uses data from medical records, past employment history and personal experiences, interests and social activities, and assesses current levels of physical and mental ability, to create a supportive and nurturing lifestyle.

Wellbeing also includes self-esteem, confidence and self-care. We offer a Wellbeing Salon which helps to regain self-confidence by helping residents to relax and feel better emotionally and mentally. Our residents receive salon treatments every week and all our Homemakers are trained to give luxury hand massages. Our therapies are a great way to unwind, relax and get rid of unwanted stress and tension.

Homes also offer a number of mobility classes to improve residents range of movement, strength and flexibility which promotes independence and helps with a feel good factor.

Our Photos

May, June, July 2021 Hawthorn Green.pptx

Activities At Home
Board Games, Card Games, Cooking, Crafts, Painting, Themed Events, Visiting Entertainment.

Activities Outside Our Home
Local Tourist Attractions.
Our Pets

We are happy to consider pets on a case by case basis visiting/staying in the home.

Can You Bring Your Pet

We Welcome
Birds, Cats, Dogs, Others (subject to review), Rabbits, Reptiles.

82 Redmans Road
Stepney Green
E1 3AG

Regulator: CQC

Category Rating
Overall Requires Improvement
Safe Requires Improvement
Well Led Requires Improvement
Read More
Report Published 23rd January 2020
Registration Date 16th January 2019
Bus Stop nearby.

Places of Worship

Nearby Services
Park, Restaurant, Shops.

Frequently asked questions about Rosewood House Care Home

Rosewood House Care Home was given an overall rating of "Requires Improvement" by the CQC in January 2020.
Rosewood House Care Home provides Nursing, Dementia, Respite and Residential care.
Rosewood House Care Home has 90 rooms.
Prices for Rosewood House Care Home start from £895.00 per week.
Rosewood House Care Home is owned by Hamberley Care Homes.
Yes. Rosewood House Care Home does offer Residential care.
Yes. Rosewood House Care Home does offer Respite care.
Yes. Rosewood House Care Home does provide care for people with Dementia.
Rosewood House Care Home comes under Tower Hamlets.
Rosewood House Care Home accepts Local Authority clients.
Rosewood House Care Home accepts NHS Continuing Healthcare clients.
Natasha Shillingford is the manager of Rosewood House Care Home.

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