Elizabeth House

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42-56 Benfleet Road


Profile Strength
Very Good 77%
Care Type Care Home
Care Category Dementia | Respite | Residential
Availability Yes
Regulator's Rating Good
Meet The Manager

Arrianne Concepcion is Home Manager at Elizabeth House.

Elizabeth House is a 104 bedroomed care home in Hadleigh, Benfleet, just off the A13 into London. This beautiful and spacious Benfleet care home provides 24 hour expert care for older people, including those living with dementia.

Conservatory, Bar, Salon, Garden
Bedroom 2
Bedroom 3
Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
Covid-19 Emergency Support Framework
The regulatory body has assessed care providers on their ability to manage four key areas during the pandemic.  Click here to download their assessment.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

More details coming soon

Minimum Age

Our Building and Facilities

The home has excellent facilities, including a conservatory and a library where residents can relax and read. We also have a dedicated area for dementia care, designed to enable those we care for to maintain their independence in a safe environment.

The cafe at Elizabeth House has recently benefitted from a fantastic refurbishment and is designed to enable residents, families and friends to meet in a comfortable, relaxing, and social environment and enjoy a day out experience without having to leave the home. The cafe has a different theme each month, such as a tennis theme during the Wimbledon season, or Chinese new year in February. 

How Many Floors We Have

Who Owns Our Building

Communal Rooms
Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide

Our Garden
Communal Patio, Seating.

Our Photos


All of the bedrooms are beautifully furnished, many with en-suite bathroom facilities. We understand the value of individuality, so you will be able to personalise your accommodation with special familiar items you may wish to have around you, such as a favourite chair or pictures to go on the wall.

About Our Rooms
Number Of Rooms 109

Type Of Room
Single Room.

Room Features
Furnished, Unfurnished.

Room Facilities
Catch up TV, Freeview TV, Sky/Cable TV, Telephone Point.

Our Photos

Our staff are selected not only for their experience and qualifications but also for their caring approach. Our aim is to ensure that our homes create an environment which really does feel like home, where friends and family are always welcome. We believe in "Dignity for Everyone, Every Day" and value the people we look after. We promise to provide a quality of life and sense of wellbeing and truly care for our residents.

At Elizabeth House, our aim is to practise ‘person centred’ care for all our residents, and our trained staff are available 24 hours a day to meet your needs.

Our Team
Arrianne Concepcion
Arrianne Concepcion
Home Manager
Arrianne Concepcion
Arrianne Concepcion
Home Manager

Welcome to Elizabeth House, where you can find out all you need to know about our wonderful home. My name is Arrianne and I am the Home Manager. We are a 107 bedroom, spacious and newly furbished home located in Benfleet Road. The home consists of two units, Poppy and Bluebell. Each unit is set over two floors and is equipped with their own lounge and dining rooms. We have so much to offer here at Elizabeth House, including an onsite hairdressing salon, a shop, the Garden Café, a bar, a library and sports room. There are regular activities taking place throughout the home, including bingo, quizzes, karaoke, arts and crafts and more. Our chef creates very nutritious and appetising meals for residents. We invite you to pop in and have a look around the home and ask any questions you may have. Alternatively, you may email or call us. We are always happy to help in any way we can. We are so proud of our home and look forward to sharing it with you.

The Importance Of Meal Times

Mealtimes are, to many, the highlight of the day and all of our meals are made of fresh produce, prepared by our own chefs and catering teams. We undertake to provide a nutritious and balanced diet around your preferences; we like our residents to have a say in what they eat as they did at home.

We Serve Food At
Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Pureed, Vegan, Vegetarian.

Our Photos

Activities Are So Important

We take pride in our activities programme, and you will have the option to join in organised activities if you wish to do so. Our activity coordinators seek out and listen to residents who may have hobbies or pastimes, in addition to arranging a whole variety of activities and entertainment to stimulate all residents.

Our activity programme ensures that residents remain stimulated and engaged and our exclusive activity coordinators take into account resident’s hobbies, needs and interests. The activities at Elizabeth House residential and dementia care home in Benfleet are varied and, alongside enjoying themselves, residents can receive a wide range of health and fitness benefits from taking part.

Our Photos

Elizabeth House newsletter October 2019 EXAMPLE.pdf Elizabeth House November 2019 newsletter EXAMPLE.pdf

Activities At Home
Birthday Celebrations, Cooking, Crafts, Knitting / Embroidery, Music Entertainment, Painting, Singing, Themed Events, Visiting Entertainment.

Activities Outside Our Home
Local Tourist Attractions.

42-56 Benfleet Road

Regulator: CQC

Category Rating
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Read More https://api.cqc.org.uk/public/v1/reports/0644fe23-8781-404a-8467-378a0a8971f2
Report Published 11th March 2020
Registration Date 16th December 2010
Bus Stop nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Park, Pub, Restaurant, Shops.

Frequently asked questions about Elizabeth House

Elizabeth House was given an overall rating of "Good" by the CQC in March 2020.
Elizabeth House provides Dementia, Respite and Residential care.
Elizabeth House has 109 rooms.
Elizabeth House is owned by Runwood Homes.
Yes. Elizabeth House does offer Residential care.
Yes. Elizabeth House does offer Respite care.
Yes. Elizabeth House does provide care for people with Dementia.
Arrianne Concepcion is the manager of Elizabeth House.

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