Queens Court
Book a Visit
2 Downing Close
Bottisham
Cambridge
Cambridgeshire
CB25 9DD
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,400.00 |
| Regulator's Rating | Outstanding |
Meet The Manager
Yvonne Dawson is Home Manager at Queens Court.
A well established home manager with over 30 years experience in care. Initially started her career as a care assistant, before becoming an assistant manager. Took her first home manager position in 1997, after a few years moved to an area manager role, manging a portfolio of services, with a range of client groups. Yvonne was the lead for the older peoples services and CQC (registered services) for the organisation.
She held her registration with CQC as she set up a domiciliary care service for the same organisation. Eventually joining MHA at Queens Court in 2015, returning to her roots as home manager working with older people. Yvonne is well established in the area and has strong links with adult social care and CQC.
Queens Court is set within attractive gardens on Downing Close in Bottisham, just outside of Cambridge. The location is a picturesque village, which ensures both quiet surroundings and a relaxed pace of life.
Here we provide both residential and dementia care in an environment designed for your ease of access and comfort, with an on-site dedicated staff team to provide you with 24-hour care and support.
As a resident, you’ll enjoy staying in your own private single room, designed to make your life at Queens Court a relaxing and comfortable one. Bright and airy, your room comes complete with high quality furnishings and is yours to personalise to your own taste and make your own.
All rooms have TV and telephone points and some have modern en suite facilities. If required telephone lines can be connected enabling you to receive and enjoy calls within the privacy of your own room.
Queens Court also runs a day centre four days a week for residents and older people living in the surrounding villages to promote social interaction and inclusion.
The home is committed to providing alternative therapies such as music therapy to residents, while our Chaplain offers pastoral support to all, whatever their beliefs.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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Queens Court is working within the government guidelines to help protect its staff and clients. Queens Court has an infection control lead, she monitors the home through regular audits, items that require improvement or need replacing are bought to the managers attention. Policy and procedure is available, enhanced training has been delivered via the County. PPE is readily available for staff and visitors when needed. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 55 |
| Our Building and Facilities |
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Queens Court is set within attractive gardens on Downing Close in Bottisham, just outside of Cambridge. The location is a picturesque village, which ensures both quiet surroundings and a relaxed pace of life. Here we provide both residential and dementia care in an environment designed for your ease of access and comfort, with an on-site dedicated staff team to provide you with 24-hour care and support. Queens Court is divided into five units called flats. Each flat is equipped with its own lounge and dining area. You’ll find all these areas very sociable and popular meeting places for our residents. Whilst we respect your privacy, activities are provided for residents who wish to participate in them. Help is always at hand with our emergency call system. A call bell point is provided in every room or an individual pendant can be worn round the neck. In an emergency the care staff will come to your aid promptly – 24 hours a day, 365 days a year. Our external doors are all controlled by an alarm, making the home secure and our fire alarm is tested every week. We regularly update staff on fire precautions and procedures. As a resident of Queens Court, you will have access to the full spectrum of local health and medical services such as a GP, hospital appointments and community nursing services. The chiropodist, optician, occupational therapist and dentist all visit residents regularly. All you need to do is inform a member of our care team if you would like to make an appointment with one of these health professionals. |
| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Charity |
| Communal Rooms |
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| Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Chiropodist, Day Centre, Dentist, Hairdressers, Minibus, Optician. |
| Our Garden |
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| Communal Garden, Communal Patio, Seating. |
| Description |
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As a resident, you’ll enjoy staying in your own private single room, designed to make your life at Queens Court a relaxing and comfortable one. Bright and airy, your room comes complete with high quality furnishings and is yours to personalise to your own taste and make your own. All rooms have TV and telephone points and some have modern en suite facilities. If required telephone lines can be connected enabling you to receive and enjoy calls within the privacy of your own room. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 55 |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Step Free Access. |
| Room Facilities |
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| Alarm, Freeview TV, Internet Access, Telephone Point, Wifi. |
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,400.00 |
| Residential Dementia Fees From / Price Per Week | £1,400.00 |
| Funding Types | |
|---|---|
| Local Authority | Cambridgeshire |
| Region | East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Our Photos |
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| Activities Are So Important |
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Whilst we respect your privacy, activities are provided for residents who wish to participate in them. Many of these are held in our Day Centre, which runs four days a week, and which residents are welcome to join and meet others from the wider community. Activities include games, quizzes, sing-alongs, bingo, etc. Bottisham has a mobile library, which visits once a month, post office, swimming pool, sports centre as well as numerous clubs and societies. The village is situated seven miles to the east of the city of Cambridge and seven miles from Newmarket. Local attractions include the city’s famous university colleges, numerous museums, galleries, parks and open spaces. Our care team will be happy to advise you on any places of interest that we may be able to arrange for you to visit, whilst being sympathetic to your care needs. |
| Activities At Home |
|---|
| Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Exercise Class, Knitting / Embroidery, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Themed Events, Visiting Entertainment. |
| Activities Outside Our Home |
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| Local Tourist Attractions. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Yes |
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Are your windows double glazed? | Yes |
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Do you use motion sensors? | Yes |
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Is your boiler less than 15 years old? | Yes |
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Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you monitor your waste? | Yes |
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Do you have systems for recycling throughout the home? | Partial |
Energy reduction and renewable energy usage
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Do you measure your energy consumption? | Yes |
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Do you use solar power? | Yes |
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Do you use wind power? | Yes |
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Is your boiler less than 15 years old? | Yes |
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Do you have a biomass boiler? | Yes |
| Our Pets |
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Are residents able to have pets within the home? Yes What type of pets are allowed? Budgies, other pets possible on agreement with home manager What responsibility does the resident have for the pet(s)? Full responsibility What responsibility does the home have for the pet(s)?None |
| Can You Bring Your Pet |
|---|
| Yes |
| We Welcome |
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| Others (subject to review). |
2 Downing Close
Bottisham
Cambridge
Cambridgeshire
CB25 9DD
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Outstanding |
| Safe | Good |
| Well Led | Good |
| Caring | Outstanding |
| Responsive | Outstanding |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 26th January 2021 |
| Last rated | 31st January 2020 |
| Current Report |
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| Historic Reports |
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| Registration Date | 22nd December 2010 |
| Service Provider | Methodist Homes, DE1 2EQ |
Queens Court Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
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| Bus Stop nearby, Car Park. |
| Places of Worship |
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| Methodist Church. |
| Nearby Services |
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| Church, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Queens Court
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