|
Profile Strength |
Excellent 96%
|
|---|---|
| Care Type | Home Care |
| Care Category | Personal | Dementia | Respite |
| Availability | Yes |
| Hourly Prices From | £30.80 |
| Regulator's Rating | Good |
Meet The Manager
Christien Ingrosso is Area Care Manager at Helping Hands Home Care Chigwell.
Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role to lead a team of dedicated care experts in and around the London, Essex and South East region to ensure that the service and care we are delivering is to the highest possible standard for all our customers. I am married and a father of two girls. I enjoy very much spending time with my family and going on walks with my dog, or as some may say he likes to walk me! I have been fortunate enough to meet some fantastic employees throughout my time at Helping Hands. Each day I witness first-hand the determination and drive that each and all of our carers show to help our customers maintain healthy and independent lives in the familiar surroundings of their own homes.
Because, life is better at home.
Opting for home care from Helping Hands Chigwell gives you personalised support from the UK’s most widely-trusted home care provider.
Helping Hands is a fully-managed care provider. This means all aspects of your care are included in the weekly cost and it is exclusively managed by your local team, as well as being completely regulated by the CQC. We only employ carers who are kind, empathetic, and passionate about helping others, and every carer receives our industry-leading training which equips them to provide specialist support to people with a wide variety of needs.
We’ve been caring for people in their own homes for three decades. Whether you need visiting care a few times a week or round-the-clock live-in care, the extensive benefits of staying at home for care include:
- Enjoy the comfort, familiarity and security of home
- Personal, one-to-one attention from your chosen carer
- Keep your existing lifestyle and daily routines
- Choose your own meals, snacks and drinks
- Continue living with beloved pets
If you or a loved one have recently been discharged from hospital or are being discharged imminently, you may need a bit of extra help around the home until you’re back on your feet. A Helping Hands carer can help your recovery through assisting with physio, mobility and medication, as well as providing practical assistance around the home and discreetly aiding with personal care routines.
We also offer short-term respite care for those occasions when someone needs care on a temporary basis. Perhaps you’re planning a family holiday and are looking for a trustworthy care provider to look after your loved one in your absence. We believe that our flexible, continuous respite service is preferable to the stress and upheaval of moving into residential care for a few weeks.
It might be that you yourself are receiving care and would like a travelling companion to accompany you on your dream holiday whilst providing specialist support. Whatever your reason for needing short-term support, we’ll make sure your respite carer fully understands your requirements and preferences, so that we can help you enjoy the right type and level of care.
Our team in Chigwell can support you and your needs in the comfort of your own home covering Chigwell, Ilford, Barking, Dagenham, Havering, Woodford Green, Loughton, and the surrounding areas,
| Care Options | We Can Provide |
|---|---|
| Care Given | Companionship, Convalescence, Daily Respite Care, End of Life, Independent Living, Palliative, Personal care, Reablement, Rehabilitation, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Housekeeping | Cleaning, Gardening, Household Admin, Laundry, Meal Delivery service, Meal Preparation, Medical Appointments, Prescription Collection, Shopping, Tidying, Transportation. |
| Medication | By Mouth, Change Catheter. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
| Care Visits | 1 Hour, 2 Hours, 3 Hours, 30 Mins, 4 Hours, 6 Hours, Days, Full Day, Full Day & Night, Hours, Min, Night Service (awake / waking), Sitting-in Service, Sleep-in Service, Weeks. |
| Transport | Carer provides own vehicle, Will accompany on Public Transport, Will drive client's vehicle. |
| Technology | Key Safes. |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We've taken the appropriate steps to ensure the safety of residents by virus testing. |
||
| Infection Control Initiatives in place | ||
|---|---|---|
 |
Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
|
Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
|
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
|
Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
|
Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| To view the provider’s latest Inspection Reports, Click here. | ||
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Fees For Individuals | Fee |
|---|---|
| Hourly Daytime Rate | £30.80 |
| Funding Types | |
|---|---|
| Region | East |
| We Accept Self-Funding Clients | Yes |
| Local Authority Funded Clients | Yes |
| The Importance Of Meal Times |
|---|
|
The importance of mealtimes |
| We Can Prepare |
|---|
| Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks. |
| Dietary Options |
|---|
| Gluten-free, Halal, Kosher, Pureed, Vegan, Vegetarian. |
| Our Photos |
|---|
| Activities Are So Important |
|---|
|
Keep living life on your own terms |
| Our Photos |
|---|
| Staff Specialities |
|---|
| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Religious Services, Reminiscence, Singing, Word Games. |
| Our Pets |
|---|
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Your pets bring happiness and comfort every day, no matter what shape or size they may be. Essential jobs can cause a little too much strain if you are elderly or unwell, so your carer will either carry out these tasks for you, or assist you to help keep up your usual routine. |
| How We Help With Your Pet |
|---|
| Feeding, Sanitation, Walking. |
Regulator: CQC
| Current Ratings | |
|---|---|
| CQC Registered | Yes |
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 7th May 2021 |
| Last rated | 12th June 2021 |
| Reports | |
| Registration Date | 3rd July 2019 |
| Service Provider | Midshires Care Limited, B49 6EP |
12th June 2021 Our Chigwell team are dedicated to providing the local community with an unparalleled standard of support within the comfort of their own homes. Every home carer undergoes rigorous, comprehensive training, while every Helping Hands branch is monitored and regulated by the Care Quality Commission (CQC).
From 30-minute calls to full-time live-in care, our team in Chigwell can support you and your needs in the comfort of your own home. We can cover Chigwell, Ilford, Barking, Dagenham, Havering, Woodford Green, Loughton, and the surrounding areas.
Our Registered Address is:
68 The Broadway
Debden
Loughton
Essex
IG10 3ST
Frequently asked questions about Helping Hands Home Care Chigwell
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