Willowmead Care Home

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Wickham Bishops Road
Hatfield Peverel
Chelmsford
Essex
CM3 2JL

Website

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Profile Strength
Excellent 100%
Care Type Care Home
Care Category Dementia | Respite | Residential
Availability Yes
Weekly Prices From £1,000.00
Regulator's Rating Good
Meet The Manager

Wendy Man is Care Home Manager at Willowmead Care Home.

Wendy has worked within the care industry for over 27 years. Her inspiration for care stems from her passion to support everyone in need. Over the years, Wendy has worked in varied roles, all clinically and managerial in nursing, residential, and hospital settings. Wendy has obtained various qualifications including, Leadership and Management level 7. With her given experience, Wendy has vowed to strive for excellence at Willowmead. She wants the hope to become the heartbeat of the community. Wendy is also very passionate about staff training and developments as she applauds Gold Care Homes's ethos of creating a caring, fun-filled, and vibrant environment to work within.

Wendy Man

Willowmead offers first class care for residents over 65. Set in a rural location, approximately 1.5 miles from the main village of Hatfield Peverel, Willowmead offers with extensive landscaped grounds for residents to explore. Each one of our residents enjoys unique, personalised care, built around them and designed to make their stay with us as enjoyable and fulfilling as possible.


Meet The Team at Willowmead Care Home
Care Options We Can Provide
Support For Companionship, End of Life, Palliative, Personal care.
Disability Support Physically Frail, Walking Frame.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Agitation / Restlessness, Challenging Behaviour, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Gold Care Homes remains committed to ensuring all of our residents, loved ones, and hardworking members of staff are protected against the COVID-19 pandemic. All Gold Care Homes’ homes completed their second round of vaccinations. Our care homes have now begun the process of offering the booster vaccine to all residents. The legislation makes vaccination mandatory for anyone who works in a care home, whatever their role. All care home residents will now be required to nominate up to 3 visitors who can enter the care home for regular visits. Visits must still be pre-booked, and visitors must test negative for COVID-19 at the start of the visit.

For more information, please follow the link below.

Covid 19 Information and Advice at Gold Care Homes

Infection Control Initiatives in place
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

No, our care does not have WiFi in residents’ rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

No, our care home does not provide a telephone in residents’ rooms.

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals here.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

LGBTQ Welcome
Yes
Contract
Resident Agreement (Updated April 2019).doc
Our Building and Facilities

The wonderful facilities at Willowmead Care Home make a world of difference to our residents. Whether it’s chatting in the cafe, pottering around the garden or enjoying the peace and quiet of the lounge,there really is a favourite place for everyone.

As you’d expect, we work hard to keep our homes clean, comfortable and up to date. We’re constantly looking for new ways to improve our environment, but above all - we will always ensure our homes remains ‘homely’. Our outside areas including: the beautiful flower beds, secluded gardens, lawns and patio areas are all kept perfect so they’re ideal for a stroll, or simply sitting on a bench, listening to the birds.


Is Our Home Purpose Built
No

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Coffee Shop / Café, Dining Rooms, Sitting Rooms.

What Else Do We Provide
Chiropodist, Dentist, Optician.

Our Garden
Communal Garden, Seating.

How 'Smart' Are We?
Biomass Heating, Reduce Plastic Use.

Brochures
brochure.pdf

Our Photos

Description

Rooms at Willowmead vary in style and facilities, but the majority offer:

  • Views of our extensive landscaped gardens
  • TV and Telephone points
  • Single or double sized rooms


About Our Rooms
Number Of Rooms 60
Number Of Ensuite Rooms 3

Type Of Room
Double Room, Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Freeview TV, Telephone Point.

Our Photos
Description

We take as much care of our staff as we do of our residents. Delivering excellent care is key at Gold Care Homes. It motivates the way we invest, train and measure staff wellbeing. This ensures our entire workforce is fully engaged and is driving towards our corporate goals.

We are active in pursuing a fully dedicated workforce and monitor the feedback of our staff through an annual Health and Happiness survey. After all, a happy workforce provides a happy service! We use a range of corporate initiatives to support staff engagement levels including: involving our staff when developing individual care home strategies, investment in training and development, identifying future stars in the business as well as regular social events. We recently launched our very own Dragons Dens style ideas forum, where staff, residents and their families can present their ideas to promote efficiency and improve the experience of our residents.

To us, each and every resident is an individual. Each has his or her own life story. Each has their own likes and dislikes. Each has their own way of living. All of our residents enjoy their own care plan, tailored specifically for them. This allows us to build their care around their preferences, lifestyles and routines. It’s all part of our philosophy to see the person for who they are, not masked by age or condition. Everything we do is driven by this genuinely caring, person-centred approach.


Our Team
Alex
Alex
Carer
Florintin Nitu
Florintin Nitu
Carer
Gabriela Mihai
Gabriela Mihai
Senior Carer
Julia Gilbert
Julia Gilbert
Activity Coordinator
Mariana Neasau
Mariana Neasau
Carer
Marina Johnson
Marina Johnson
Domestics
Russel Smith
Russel Smith
Senior Carer
Sheena Walker
Sheena Walker
Senior Carer
Stela Daca
Stela Daca
Carer
Wendy Man
Wendy Man
Care Home Manager

Wendy has worked within the care industry for over 27 years. Her inspiration for care stems from her passion to support everyone in need. Over the years, Wendy has worked in varied roles, all clinically and managerial in nursing, residential, and hospital settings. Wendy has obtained various qualifications including, Leadership and Management level 7. With her given experience, Wendy has vowed to strive for excellence at Willowmead. She wants the hope to become the heartbeat of the community. Wendy is also very passionate about staff training and developments as she applauds Gold Care Homes's ethos of creating a caring, fun-filled, and vibrant environment to work within.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,000.00

Funding Types
Local Authority Essex
Region East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Gluten-free Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining
Dining Styles Pink tick icon Hot Trolley
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu has been verified by a registered nutritional therapist or dietitian.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Hot Trolley

A critical component for good health.

Rating badge

Pink tick icon 3 Star Rated by UK Food Standards.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff also dine themselves with the residents they support.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We monitor our food waste.

Pink tick icon We use locally sourced and locally grown or reared food.

Pink tick icon Our energy usage is well maintained.

Activities Are So Important

Our Activities Co-ordinators play a fundamental part in delivering our mission of enhancing the lives of our residents by creating a fun and hugely varied program for everyone to participate. A great source of fun and laughter, our range of activities really help each resident live their life to the full. Here at Gold Care Homes, we believe independent activity, hobbies and day to day chores boast self confidence. By taking the time to understand each residents capabilities, we’re able to build a personalized activity plan.

Our aim is to create a programme that encourages as much interaction and enjoyment as possible. As you’d expect, most activities are indoors. However, when the weather permits, we make the most of our lovely outdoor patio areas and landscaped gardens. When our residents are feeling a little adventurous, we also plan nationwide trips to popular landmarks! 


Our Photos

Timetables
Example week for resident.PNG

Activities At Home
1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Music Entertainment, Painting, Reminiscence, Singing, Themed Events, Word Games.

Activities Outside Our Home
Local Tourist Attractions.
Our Pets

We are not accepting pets


Can You Bring Your Pet
No

Our Pet Policy
Resident Contract Agreement (Updated April 2019).doc

Wickham Bishops Road
Hatfield Peverel
Chelmsford
Essex
CM3 2JL

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Requires Improvement
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 22nd April 2022
Last rated 1st June 2022
Reports

1st June 2022

2nd April 2021

31st May 2019

20th April 2018

Registration Date 19th May 2017
Service Provider GCH (South) Ltd, UB10 0JH
Transport
Car Park on-site.

Places of Worship
Anglican Church.

Nearby Services
Pub.

Frequently asked questions about Willowmead Care Home

Willowmead Care Home was given an overall rating of "Good" by the CQC in June 2022.
Willowmead Care Home provides Dementia, Respite and Residential care.
Willowmead Care Home has 60 rooms.
Prices for Willowmead Care Home start from £1,000.00 per week.
Willowmead Care Home is owned by Gold Care Homes.
Yes. Willowmead Care Home does offer Residential care.
Yes. Willowmead Care Home does offer Respite care.
Yes. Willowmead Care Home does provide care for people with Dementia.
Willowmead Care Home comes under Essex.
Willowmead Care Home accepts Local Authority clients.
Willowmead Care Home accepts NHS Continuing Healthcare clients.
Wendy Man is the manager of Willowmead Care Home.

Profile Last Updated: 08 Aug 2022 | Report this Profile

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