Wickham Bishops Road
Hatfield Peverel
Chelmsford
Essex
CM3 2JL
Profile Strength |
Excellent 100%
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Care Type | Care Home |
Care Category | Dementia | Respite | Residential |
Availability | Yes |
Weekly Prices From | £1,000.00 |
Regulator's Rating | Good |
Wendy Man is Care Home Manager at Willowmead Care Home.
Wendy has worked within the care industry for over 27 years. Her inspiration for care stems from her passion to support everyone in need. Over the years, Wendy has worked in varied roles, all clinically and managerial in nursing, residential, and hospital settings. Wendy has obtained various qualifications including, Leadership and Management level 7. With her given experience, Wendy has vowed to strive for excellence at Willowmead. She wants the hope to become the heartbeat of the community. Wendy is also very passionate about staff training and developments as she applauds Gold Care Homes's ethos of creating a caring, fun-filled, and vibrant environment to work within.
Willowmead offers first class care for residents over 65. Set in a rural location, approximately 1.5 miles from the main village of Hatfield Peverel, Willowmead offers with extensive landscaped grounds for residents to explore. Each one of our residents enjoys unique, personalised care, built around them and designed to make their stay with us as enjoyable and fulfilling as possible.
Care Options | We Can Provide |
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Support For | Companionship, End of Life, Palliative, Personal care. |
Disability Support | Physically Frail, Walking Frame. |
Medication | By Mouth. |
Type Of Dementia | Mild Dementia, Moderate Dementia. |
Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Mild Forgetfulness, Wandering . |
Dementia Specialisms | Alzheimer's. |
Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
What we're doing to keep residents & visitors safe | ||
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Gold Care Homes remains committed to ensuring all of our residents, loved ones, and hardworking members of staff are protected against the COVID-19 pandemic. All Gold Care Homes’ homes completed their second round of vaccinations. Our care homes have now begun the process of offering the booster vaccine to all residents. The legislation makes vaccination mandatory for anyone who works in a care home, whatever their role. All care home residents will now be required to nominate up to 3 visitors who can enter the care home for regular visits. Visits must still be pre-booked, and visitors must test negative for COVID-19 at the start of the visit. |
Infection Control Initiatives in place | ||
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Infection Screening | We are using technology to screen for infections & monitor symptoms. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
Safe Visiting Space | |||||
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Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) No, our care does not have WiFi in residents’ rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling No, our care home does not provide a telephone in residents’ rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals here. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
Our Building and Facilities |
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The wonderful facilities at Willowmead Care Home make a world of difference to our residents. Whether it’s chatting in the cafe, pottering around the garden or enjoying the peace and quiet of the lounge,there really is a favourite place for everyone. As you’d expect, we work hard to keep our homes clean, comfortable and up to date. We’re constantly looking for new ways to improve our environment, but above all - we will always ensure our homes remains ‘homely’. Our outside areas including: the beautiful flower beds, secluded gardens, lawns and patio areas are all kept perfect so they’re ideal for a stroll, or simply sitting on a bench, listening to the birds. |
Is Our Home Purpose Built |
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No |
How Many Floors We Have |
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2 |
Who Owns Our Building |
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Private |
Communal Rooms |
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Coffee Shop / Café, Dining Rooms, Sitting Rooms. |
What Else Do We Provide |
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Chiropodist, Dentist, Optician. |
Our Garden |
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Communal Garden, Seating. |
How 'Smart' Are We? |
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Biomass Heating, Reduce Plastic Use. |
Brochures |
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brochure.pdf |
Our Photos |
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Description |
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Rooms at Willowmead vary in style and facilities, but the majority offer:
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About Our Rooms | |
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Number Of Rooms | 60 |
Number Of Ensuite Rooms | 3 |
Type Of Room |
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Double Room, Single Room. |
Room Features |
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Furnished, Garden View. |
Room Facilities |
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Freeview TV, Telephone Point. |
Our Photos |
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Description |
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We take as much care of our staff as we do of our residents. Delivering excellent care is key at Gold Care Homes. It motivates the way we invest, train and measure staff wellbeing. This ensures our entire workforce is fully engaged and is driving towards our corporate goals. We are active in pursuing a fully dedicated workforce and monitor the feedback of our staff through an annual Health and Happiness survey. After all, a happy workforce provides a happy service! We use a range of corporate initiatives to support staff engagement levels including: involving our staff when developing individual care home strategies, investment in training and development, identifying future stars in the business as well as regular social events. We recently launched our very own Dragons Dens style ideas forum, where staff, residents and their families can present their ideas to promote efficiency and improve the experience of our residents. To us, each and every resident is an individual. Each has his or her own life story. Each has their own likes and dislikes. Each has their own way of living. All of our residents enjoy their own care plan, tailored specifically for them. This allows us to build their care around their preferences, lifestyles and routines. It’s all part of our philosophy to see the person for who they are, not masked by age or condition. Everything we do is driven by this genuinely caring, person-centred approach. |
Our Team |
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![]() AlexCarer![]() Florintin NituCarer![]() Gabriela MihaiSenior Carer![]() Julia GilbertActivity Coordinator![]() Mariana NeasauCarer![]() Marina JohnsonDomestics![]() Russel SmithSenior Carer![]() Sheena WalkerSenior Carer![]() Stela DacaCarer![]() Wendy ManCare Home ManagerWendy has worked within the care industry for over 27 years. Her inspiration for care stems from her passion to support everyone in need. Over the years, Wendy has worked in varied roles, all clinically and managerial in nursing, residential, and hospital settings. Wendy has obtained various qualifications including, Leadership and Management level 7. With her given experience, Wendy has vowed to strive for excellence at Willowmead. She wants the hope to become the heartbeat of the community. Wendy is also very passionate about staff training and developments as she applauds Gold Care Homes's ethos of creating a caring, fun-filled, and vibrant environment to work within. |
Weekly Fees Start From | Fee |
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Residential Fees From / Price Per Week | £1,000.00 |
Funding Types | |
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Local Authority | Essex |
Region | East |
We Accept Self-Funding Clients | Yes |
We Accept Local Authority Funding | Yes |
We Accept NHS Continuing Healthcare | Yes |
We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
Styles of Food |
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Dining Locations |
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Dining Styles |
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Hospitality |
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Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
A critical component for good health.
We are following best practice including NICE guidelines as a standard.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Gluten-free food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
Our energy usage is well maintained.
Activities Are So Important |
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Our Activities Co-ordinators play a fundamental part in delivering our mission of enhancing the lives of our residents by creating a fun and hugely varied program for everyone to participate. A great source of fun and laughter, our range of activities really help each resident live their life to the full. Here at Gold Care Homes, we believe independent activity, hobbies and day to day chores boast self confidence. By taking the time to understand each residents capabilities, we’re able to build a personalized activity plan. Our aim is to create a programme that encourages as much interaction and enjoyment as possible. As you’d expect, most activities are indoors. However, when the weather permits, we make the most of our lovely outdoor patio areas and landscaped gardens. When our residents are feeling a little adventurous, we also plan nationwide trips to popular landmarks! |
Our Photos |
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Timetables |
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Example week for resident.PNG |
Activities At Home |
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1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Music Entertainment, Painting, Reminiscence, Singing, Themed Events, Word Games. |
Activities Outside Our Home |
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Local Tourist Attractions. |
Our Pets |
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We are not accepting pets |
Can You Bring Your Pet |
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No |
Our Pet Policy |
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Resident Contract Agreement (Updated April 2019).doc |
Wickham Bishops Road
Hatfield Peverel
Chelmsford
Essex
CM3 2JL
Current Ratings | |
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Overall | Good |
Safe | Good |
Well Led | Requires Improvement |
Caring | Good |
Responsive | Good |
Effective | Good |
Inspection Reports | |
Last inspected | 22nd April 2022 |
Last rated | 1st June 2022 |
Reports | |
Registration Date | 19th May 2017 |
Service Provider | GCH (South) Ltd, UB10 0JH |
Transport |
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Car Park on-site. |
Places of Worship |
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Anglican Church. |
Nearby Services |
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Pub. |
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