Westcliffe Manor

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21 Westcliffe Road
Southport
Merseyside
PR8 2BL

Website

Profile Strength
Very Good 83%
Care Type Care Home
Care Category Nursing | Respite
Availability Yes
Weekly Prices From £850.00
Regulator's Rating Good
Meet The Manager

Susan Rigg is The Registered Manager at Westcliffe Manor.

Westcliffe Manor was opened in in 2006 and since the opening, Sue has been the Home Manager. Her long service has ensured that this home has become well respected in and supported by the local community. She is known by many local Birkdale families and has ensured that those she cares for have always enjoyed the style of discreet care and attention that the home prides itself upon. In Sue's words 'Nothing is too much trouble for our residents'. From the standard of hospitality to the style of the bedrooms, attention to detail has been key to ensure the residents enjoy the best of everything. Sue and her team take a great deal of pleasure in ensuring that they continue to be 'the best in Birkdale', you only have to read the numerous thank you cards sent to Sue to know that this is what she achieves. Sue is more than happy to discuss her standards of nursing care, personal service and hospitality, should anyone wish to enquire.  

Susan Rigg

Westcliffe Manor is a beautifully restored detached Victorian residence set in secure, mature, landscaped gardens in the prestigious area of Birkdale in Southport.

Westcliffe Manor offers first-class nursing care focusing on the individual with respect, dignity and choice at all times.

Our reputation is based upon the delivery of discreet care and nursing care. Our discerning customers are very often those who have lived very locally to us for many years and have often had previous family associations with us here at Westcliffe Manor. Families come back to us for support, time and time again. It is always a pleasure to meet the families we know and those who come to us for the first time. 


Tour of Westcliffe Manor
Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth, Change Catheter, Injection, Suppository.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Covid-19 Emergency Support Framework
The regulatory body has assessed care providers on their ability to manage four key areas during the pandemic.  Click here to download their assessment.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Our care home has WiFi in some of our residents’ rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

No, our care home does not provide a telephone in residents’ rooms.

More details coming soon

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With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

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Minimum Age
60

Admission Category Support For
Profession Masons, Retired Actors, Retired Advertising Executives, Retired Civil Service, Retired Clergy, Retired Entertainers, Retired Medical, Retired Military, Retired Musicians, Retired Police, Retired Professionals, Retired Teachers.
Religion Anglican / C of E, Baptist, Catholic, Judaism, Methodist, Orthodox Christian, Other, Presbyterian, Quakers.
LGBTQ Welcome Yes
Our Building and Facilities

Westcliffe Manor is proud to offer 5-star dining both to residents and visitors. Westcliffe Manor’s in-house chef will cater for all dietary requirements, choosing from an A La Carte menu and all meals are cooked from fresh produce. Private dining for special occasions and visitor dining are also available. Westcliffe Manor has a library, computer access with wireless broadband, and a chauffeur service.


Is Our Home Purpose Built
No

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Conservatory, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Hairdressers, Lift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

Our Photos

Description

Rooms are decorated with taste and quality soft furnishings and furniture. Each room has been designed to ensure that residents enjoy comfort and practicality.


About Our Rooms
Number Of Rooms 30
Number Of Ensuite Rooms 25

Type Of Room
Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Internet Access, Telephone Point, Wifi.

Our Photos
Description

Our quality trained staff will be on hand to help to support our residents in a manner that is both professional and unobtrusive, promoting independence as well as a sense of well-being and security. Our philosophy states that attention to detail makes the difference and our staff are trained, as well as prepared, to go the extra mile. All residents are treated as individuals and our focus will be on what they can do for themselves, and not what they are no longer capable of.


Our Team
Susan Rigg
Susan Rigg
The Registered Manager

Westcliffe Manor was opened in in 2006 and since the opening, Sue has been the Home Manager. Her long service has ensured that this home has become well respected in and supported by the local community. She is known by many local Birkdale families and has ensured that those she cares for have always enjoyed the style of discreet care and attention that the home prides itself upon. In Sue's words 'Nothing is too much trouble for our residents'. From the standard of hospitality to the style of the bedrooms, attention to detail has been key to ensure the residents enjoy the best of everything. Sue and her team take a great deal of pleasure in ensuring that they continue to be 'the best in Birkdale', you only have to read the numerous thank you cards sent to Sue to know that this is what she achieves. Sue is more than happy to discuss her standards of nursing care, personal service and hospitality, should anyone wish to enquire.  

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £850.00
Nursing Fees From / Price Per Week £850.00
Respite Fees From / Price Per Week £850.00

Funding Types
Local Authority Sefton
Region North West
We Accept NHS Continuing Healthcare Yes
We Accept Third Party Top-Ups Yes

The Importance Of Meal Times

Our hospitality service is 'second to none'. Our dining team are on hand every day to ensure that the our residents enjoy a menu which is freshly cooked to restaurant standards, with all special diets catered for. Our chefs come and meet all our residents to discuss meal choices and preferences. Our ingredients are sourced from well regarded Birkdale fishmongers, butchers and grocers. We look forward to welcoming you to our dining room.


We Serve Food At
Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Pureed, Vegetarian.

Our Photos

Activities Are So Important

Westcliffe Manor offer a wide range of hobby and special interest activities for the enjoyment of our residents. During the warmer months activities extend out on to the decking and into the beautifully landscaped gardens where residents enjoy social gatherings as well as quiet, more leisurely pursuits. Whether watching a game of bowls, replenishing the bird feeders, reading the newspaper or enjoying a coffee in the sun, there is much to enjoy.

When inside the residents enjoy fun events, themed mealtimes and evenings, learn more about alternative therapies and meditation, plus music and card games, there is always something of interest, should you wish to join in. 

Those who wish to enjoy some one to one time in their bedrooms, may, with a team member who is able to be companionable, ensuring that residents are happy, occupied and included in the life off the home. 

The home is also able to facilitate contact with friends and family. A family visitor pod has been installed so that friends and family can come and visit in a safe environment.

We also have a chauffeur and daily newspapers are provided. 

Hair and beauty treatments are also available in our salon.


Our Photos

Activities At Home
1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Park, Shopping.

21 Westcliffe Road
Southport
Merseyside
PR8 2BL

Regulator: CQC

Category Rating
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Read More https://api.cqc.org.uk/public/v1/reports/4b3ccd3a-ff07-4c36-8c86-a50d763e70ac
Report Published 24th April 2018
Registration Date 12th January 2011
Transport
Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church, Synagogue.

Nearby Services
Garden Centre, Hospital, Park, Pub, Restaurant, Shopping Centre, Shops.

Frequently asked questions about Westcliffe Manor

Westcliffe Manor was given an overall rating of "Good" by the CQC in April 2018.
Westcliffe Manor provides Nursing and Respite care.
Westcliffe Manor has 30 rooms.
Prices for Westcliffe Manor start from £850.00 per week.
Westcliffe Manor is owned by Dovehaven Care Homes.
No. Westcliffe Manor does not offer Residential care.
Yes. Westcliffe Manor does offer Respite care.
No. Westcliffe Manor does not provide care for people with Dementia.
Westcliffe Manor accepts NHS Continuing Healthcare clients.
Susan Rigg is the manager of Westcliffe Manor.

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