Add to Shortlist

Wooliscroft Road
Bucknall
Stoke on Trent
Staffordshire
ST2 9HP

Website

View Contact Details
Profile Strength
Excellent 92%
Care Type Care Home
Care Category Dementia | Respite | Residential
Availability Yes
Weekly Prices From £800.00
Regulator's Rating Requires Improvement
The Place Up Hanley logo
Meet The Manager

Daniel (Dan) Feneysey is The Registered Manager at The Place Up Hanley.

Dan started in care as a care assistant and has worked through various roles and climbed the ranks to the position of CQC Registered Manager. This has given Dan a first-hand knowledge of all roles so he can understand and empathise with the team and he can navigate through challenges. As part of Dan’s experience he has worked as deputy in an outstanding rated service so knows what is needed to drive forward and maintain standards in care. Dan studied graphic design at college which is where his enthusiasm for innovation and problem solving comes from, His qualifications are a Level 2 & 3 in health and Social care and a Level 3 & 5 in leadership and Management. Within Dan’s Management experience he has worked with a team to improve standards to a rating of ‘Good’ in all areas rated by CQC. He has also been the manager to two care homes at the same time one in Birmingham and One in Stoke-on-Trent.

Daniel (Dan) Feneysey

As we are a family run organisation we have a more relaxed and comfortable environment than other larger corporate companies. It is important to us that our employees feel empowered to develop and improve the business to provide the best possible environment and service for residents in our care. 

It is important to us that our employees feel empowered to develop and improve the business to provide the best possible environment and service for residents in our care.ice for residents in our care.


Care Options We Can Provide
Support For Companionship, Convalescence, Daily Respite Care, End of Life, Independent Living, Palliative, Personal care, Reablement, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia.
Dementia Behaviour Disrupted Sleep Patterns, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's, Mixed Dementias, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

The current government guidance is that our staff should take a lateral Flow Test twice a week, however we ask them to test prior to every shift.
We have a policy where we only admit residents after they have had a negative PCR test.
We ask all visitors to take a LFT test before entering the premises

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Admission The provider assured the regulator that it was admitting people safely to the service.
safe-tick Policies The provider assured the regulator that its infection prevention and control policy was up to date.
safe-tick Premises The provider assured the regulator that it was promoting safety through the layout and hygiene practices of the premises.
safe-tick Shielding The provider assured the regulator that it was using personal protective equipment effectively and safely.
safe-tick Staffing The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed.
safe-tick Testing The provider assured the regulator that it was accessing testing for people using the service and staff.
safe-tick Use of PPE The provider assured the regulator that it was using personal protective equipment effectively and safely.
safe-tick Visitors The provider assured the regulator that it was preventing visitors from catching and spreading infections.
To view the provider’s latest Inspection Reports, Click here.
Safe Visiting Space
safe-tick We have a safe visiting space

We are able to support visiting in various areas:

  • A specially designed pod
  • Outside
  • In a resident's bedroom
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
60

LGBTQ Welcome
Yes
Our Building and Facilities

The Place Up Hanley has one large lounge area, which can be used by residents to relax, socialise and/or to join in with daily activities. There is a adjoining dining area which is used throughout the day to serve meals and refreshments, as well as for activities. There are several more private areas for residents to relax in and to entertain any visitors they may have.

The grounds are managed by our specialised team of maintenance personnel. Residents have 24-hour access to a garden patio area featuring a specially landscaped sensory stimulation garden.

The main communal areas are used for larger functions and events, such as live music shows, animal therapy visits and seasonal events.

Other features of The Place care home include a personal salon, coffee shop, sweet shop and old fashioned pub.


Is Our Home Purpose Built
Yes

How Many Floors We Have
1

Who Owns Our Building
Private

Communal Rooms
Bar / Pub, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Chiropodist, Coffee Shop, Day Centre, Dentist, GP, Hairdressers, Optician.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Sensory Garden, Wheelchair Friendly Access.

How 'Smart' Are We?
Biomass Heating, Reduce Plastic Use.

Brochures
The Place up Hanley - brochure.pdf

Our Photos

Description

The Place has 47 bedrooms, a large living room and communal areas, that have been furnished to the highest standard. Bedrooms mainly comprise of single rooms, although we are also able to accommodate couples in one of our twin rooms.

Although rooms come ready furnished, we encourage residents to personalise their room with their own furnishings, decorations and personal belongings.


About Our Rooms
Number Of Rooms 51
Number Of Ensuite Rooms 51

Type Of Room
Shared Room, Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Telephone Point.

Our Photos
Description


All of our carers receive on-going in-house training to ensure that they maintain the highest standards of care.


Our Team
Daniel (Dan) Feneysey
Daniel (Dan) Feneysey
The Registered Manager

Dan started in care as a care assistant and has worked through various roles and climbed the ranks to the position of CQC Registered Manager. This has given Dan a first-hand knowledge of all roles so he can understand and empathise with the team and he can navigate through challenges. As part of Dan’s experience he has worked as deputy in an outstanding rated service so knows what is needed to drive forward and maintain standards in care. Dan studied graphic design at college which is where his enthusiasm for innovation and problem solving comes from, His qualifications are a Level 2 & 3 in health and Social care and a Level 3 & 5 in leadership and Management. Within Dan’s Management experience he has worked with a team to improve standards to a rating of ‘Good’ in all areas rated by CQC. He has also been the manager to two care homes at the same time one in Birmingham and One in Stoke-on-Trent.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £800.00

Funding Types
Local Authority Stoke-on-Trent
Region West Midlands
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Pureed Pink tick icon Vegetarian
Dining Locations Pink tick icon Café
Our Menu Pink tick icon safe_harbor_care_homes_daily_menu_example_2.jpg Pink tick icon SH_menu_-_website_example.pdf
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to a Bistro.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.

Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon We have food theme days/nights.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Activities Are So Important

The Place Up Hanley care home has a full schedule of activities and events organised by our activity coordinators who are trained to provide specialist support to all of our residents.

Our policy on 'Meaningful Activities' takes into account our resident's life history, interests and personality. We always try to encourage and help residents to pursue their hobbies and interests whatever their physical capabilities.

We offer a wide range of activities designed to encourage residents to keep mobile, stay active, and, most importantly, take an interest in life. Promoting exercise and activities provides many benefits for resident's health and wellbeing.

The Place Up Hanley is more than just a residential care home which caters for people for various needs including those who suffer from dementia in Stoke-on-Trent. We provide the right care and understanding to ensure our residents are taken care of both emotionally and physically. 

We encourage our residents to continue doing what they love, whether that is a hobby or maintaining their socialising, and have on offer activities such as:


Our Photos

Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Word Games.

Activities Outside Our Home
Local Tourist Attractions, Park.
Our Pets

Please speak to the home manager. 


Can You Bring Your Pet
Yes

How We Help With Your Pet
Feeding, Walking.

We Welcome
Birds, Dogs, Rabbits, Reptiles.

Wooliscroft Road
Bucknall
Stoke on Trent
Staffordshire
ST2 9HP

Regulator: CQC

Current Ratings
Overall Requires Improvement
Safe Requires Improvement
Well Led Requires Improvement
Caring Good
Responsive Requires Improvement
Effective Good
Inspection Reports
Last inspected 22nd April 2022
Last rated 7th June 2022
Reports

7th June 2022

14th April 2021

23rd July 2019

7th February 2017

Registration Date 2nd September 2015
Service Provider The Place Up Hanley Limited, ST2 9HP
Transport
Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church.

Nearby Services
Chemist, Church, Hospital, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shops, Surgery.

Frequently asked questions about The Place Up Hanley

The Place Up Hanley was given an overall rating of "Requires Improvement" by the CQC in June 2022.
The Place Up Hanley provides Dementia, Respite and Residential care.
The Place Up Hanley has 51 rooms.
Prices for The Place Up Hanley start from £800.00 per week.
The Place Up Hanley is owned by Safe Harbor.
Yes. The Place Up Hanley does offer Residential care.
Yes. The Place Up Hanley does offer Respite care.
Yes. The Place Up Hanley does provide care for people with Dementia.
The Place Up Hanley comes under Stoke-on-Trent.
The Place Up Hanley accepts Local Authority clients.
The Place Up Hanley accepts NHS Continuing Healthcare clients.
Daniel (Dan) Feneysey is the manager of The Place Up Hanley.

Profile Last Updated: 08 Aug 2022 | Report this Profile

The UK's largest & most detailed directory of elderly care and retirement living options

12,363

Care Homes

12,802

Home Care Services

498

Live-in Care Services

1,843

Retirement Living Developments

Autumna is the UK's largest and most comprehensive later-life living & elderly care directory. Our detailed search facility and team of expert advisors can help you find the best care homes, nursing homes, retirement homes, retirement villages, home care, and live-in care services for you or your loved one's needs. Our website is free to use, we are proudly independent, and we never take referral fees.