The Chase Care Centre

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4 Printers Avenue
Off Whippendell Road
Watford
Hertfordshire
WD18 7QR

Website

Profile Strength
Very Good 77%
Care Type Care Home
Care Category Nursing | Dementia
Availability Yes
Regulator's Rating Good
Meet The Manager

Ruta Starkute-Nahani is Home Manager at The Chase Care Centre.

Please detail any relevant education/training. BA (Hons) Social Work, Learning and Development level 4, PTLLS, A1 – NVQ Assessor and registered manager’s award

Year started working at Healthcare Homes. May 2018

Why did you decide to work at Healthcare Home? A growing organisation.  I would like to contribute in making a difference to residents living at The Chase

What role did you carry out before you came to Healthcare Homes? Home Manager, Support Manager and Regional Support Manager.

What has been your biggest career highlight to date? I turned around a large multi-site that was not performing well, regained its reputation in the community and amongst professionals, achieved 100% occupancy and showed profitability under 2 years.  Nominated Deputy Manager of the Year as well as Home Manager of the Year.

Ruta Starkute-Nahani

The Chase is a modern purpose built nursing home, tastefully decorated, providing a warm, friendly environment for its residents.

It is in easy reach of local shops, major road routes M25 and M1.

We offer a wide range of facilities, to give our residents a full, varied and enjoyable lifestyle.  Trained staff are always on hand to provide assistance where required, allowing our residents to enjoy everything the home has to offer whilst promoting respect, privacy and independence.

Part of our facilities and services that sets us apart from other nursing homes within the area, is the physiotherapy service available on site.

The Chase care home has a physiotherapy service available from Monday to Saturday.  Their qualified physiotherapist works as an autonomous practitioner which has allowed her to develop abilities to assess patient conditions, establish a diagnosis and formulate a specialised treatment plan from a range of modalities.  With the help of the physiotherapist assistant, she offers regular 30-60 minute classes in the gym or in resident’s rooms as soon as possible in order to optimise their comfort and rehabilitation progress.

In the gym, there is a variety of rehabilitation equipment including: standing frame, tilt-table, ergo bicycle especially designed for wheelchair users, bobath plinth, parallel bars, pulpit frame, zimmer frame, mattress, blankets, cushions, balls of various sizes, dumbbells, small bags, rehabilitation ball, teraband rubber, chairs etc. A fully equipped gym helps to optimise resident’s rehabilitation potential.

While the physio team are organising the exercises and rehabilitation activities they are constantly in contact with doctors, nurses, carers and relatives.  They communicate effectively with colleagues and communicate complex and sensitive information requiring empathy and reassurance with patients with the ethos of a person-centred approach.  They also have established a good relationship with local occupational therapist and wheelchair services making sure residents with mobility and postural problems are delivered with correct wheelchairs, bearing in mind their comfort and safety.

The service extends to elderly rehabilitation, orthopaedic rehabilitation, dementia cases which includes Parkinson’s disease, multiple sclerosis, stroke, learning and physical disabilities, spinal cord injured and arthritis to name but a few.

The home is situated in walking distance from the Cassiobury Park, one of Watford’s most popular attractions in Watford, receiving around 800,000 visits per year and hosting a number of popular sporting and entertainment events.

There are local shops, a pharmacy and the doctor’s surgery is a stones throw away from the home. There is a large supermarket a few minutes away.  The town centre is also about a 5 minute drive so all amenities are on hand with a good link of public transport.


Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Bed Bound, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound.
Medication By Mouth, Injection, Suppository.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's.

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Covid-19 Emergency Support Framework
The regulatory body has assessed care providers on their ability to manage four key areas during the pandemic.  Click here to download their assessment.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

More details coming soon

Minimum Age
65

Our Building and Facilities

• 110 bedrooms

• In-house hairdressing salon

• Activities room

• Reminiscence room

• In-house physiotherapy department and gym

• Laundry service

• Freshly cooked meals – special dietary requirements
are catered for

• Garden with courtyard areas

• Chiropodist, dentist and optician visit by appointment

• Cinema room

• Art and crafts room

• Residents kitchen


Is Our Home Purpose Built
Yes

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Activities Room, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Chiropodist, Cinema, Dentist, Gym, Hairdressers, Lift, Optician, Physiotherapy.

Our Garden
Communal Patio, Seating.

Brochures
The-Chase- brochure.pdf

Our Photos

Description

All bedrooms are well equipped and we happily support residents if they wish to include their own treasured furnishings, such as a favourite table, pictures, a chair and ornaments. Each room also has phone and television points.

Even WiFi is available to those wishing to access the Internet in communal areas.


About Our Rooms
Number Of Rooms 110
Number Of Ensuite Rooms 110

Type Of Room
Single Room.

Room Features
Furnished, Unfurnished.

Room Facilities
Catch up TV, Freeview TV, Internet Access, Sky/Cable TV, Telephone Point.

Our Photos
Description

We recognise that every person is different, so we create tailored care plans for each and every resident.

We work closely to identify the best care to suit your needs and the most appropriate setting in which this should be delivered.

We involve families and friends in the creation of each plan using the ‘care passports’ and life history records, so that each person receives the most beneficial care and support, taking into account their health and wellbeing, aspirations, wants, likes and dislikes.

We believe that our dedication to delivering the most individualised, personal care to all our residents is what makes us stand out, and ensures our residents enjoy living their lives to their fullest potential.


Our Team
Ruta Starkute-Nahani
Ruta Starkute-Nahani
Home Manager

Please detail any relevant education/training. BA (Hons) Social Work, Learning and Development level 4, PTLLS, A1 – NVQ Assessor and registered manager’s award

Year started working at Healthcare Homes. May 2018

Why did you decide to work at Healthcare Home? A growing organisation.  I would like to contribute in making a difference to residents living at The Chase

What role did you carry out before you came to Healthcare Homes? Home Manager, Support Manager and Regional Support Manager.

What has been your biggest career highlight to date? I turned around a large multi-site that was not performing well, regained its reputation in the community and amongst professionals, achieved 100% occupancy and showed profitability under 2 years.  Nominated Deputy Manager of the Year as well as Home Manager of the Year.

Karen Valles
Karen Valles
Deputy Manager

Please detail any relevant education/training. BS Nursing, FHP (Foot Health Practitioner)

Year started working at Healthcare Homes. 2018

Why did you decide to work at Healthcare Home? New challenges and I used to work at The Chase.  This is the home for me.

What role did you carry out before you came to Healthcare Home? Clinical Services Manager

What’s your favourite part of your working day and why? All day – my adrenaline seems to stay the same all day

What has been your biggest career highlight to date? Being nominated twice as employee of the year

Nishanth Jayathilake
Nishanth Jayathilake
Team Leader

Please detail any relevant education/training. Degree in business management, University of Sri Lanka.  NVQ Level 3. Dementia awareness level 2.  Currently working towards NVQ level 5.

Year started working at Healthcare Homes. May 2017

Why did you decide to work at Healthcare Home? It’s a growing organisation and I would like to contribute in making a difference to residents living at The Chase

What role did you carry out before you came to Healthcare Homes? Care assistant, senior health carer an senior team leader

Nazanin Maanikhah
Nazanin Maanikhah
Lead Activity

Year started working at Healthcare Homes. December 2018

Why did you decide to work at Healthcare Home? I wanted to work in a large care home environment because it provides opportunities for me to expand my knowledge with training and by working alongside experts.

What role did you carry out before you came to Healthcare Homes? Activities  Lead.

What’s your favourite part of your working day and why? Being able to make people happy.

What has been your biggest career highlight to date? Successfully Nominated for the best Activity Coordinator Award at HCPA in Hertfordshire. Successfully Nominated for the 2017 Care Awards. Achieved / contributed to achieve Outstanding following CQC inspection – 2018

Vanessa Atkinson
Vanessa Atkinson
Lead Administrator

Why did you decide to work at Healthcare Homes. I am from a care home background and administration.  The vacancy came up for lead administrator and I took this opportunity to combine my experience and skills.

What role did you carry out before you came to Healthcare Homes. Care team manager in a residential home.

What’s been your biggest professional challenge in your current role, or in your career to date? Moving from an administration background, as I was a civil servant for 16 years and transitioning into the care sector first as a carer then as a care team manager and undergoing all the required training, however I really enjoyed this challenge.

What has been your biggest career highlight to date? This would be receiving an outstanding marking 5 consecutive years whilst I was a manager in the civil service and completing my NVQ in health and social care.

Densel Jacques
Densel Jacques
Kitchen Manager

Relevant education/training: Level 2 NVQ in catering/hospitality

Year started working at Healthcare Homes: 2018

Why did you decide to work at Healthcare Home? I am passionate about achieving results and enjoy a challenge

What role did you carry out before you came to Healthcare Homes? Head Chef

What’s your favourite part of your working day and why? Interacting with residents and fulfilling their needs

What has been your biggest career highlight to date? Creating new and fresh ideas with food.  Building new and strong working teams.

The Importance Of Meal Times

Nutrition is an essential part of the care package we provide to our residents; not only from a general health and wellbeing perspective, but ultimately we want residents to enjoy eating what they want, when they want.

Our chefs and nutritional leads fully assess all dietary needs, including likes and dislikes, allergies. special diets, through to preferred portion sizes and meal times. This is recorded and regularly monitored so the chefs are fully aware of everyone’s personal preferences.

All homes display a daily food menu, which includes breakfast, lunch and dinner. Mid-morning, afternoon and evening snacks and drinks are also served, however sandwiches, biscuits and other refreshments are available at any time of the day.

Our catering teams pride themselves on producing food of the highest quality, with many homes using local suppliers and all homes creating fresh, homemade dishes each and every day.


We Serve Food At
All day snacks, Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Pureed, Vegan, Vegetarian.

Our Photos

Activities Are So Important

Activities and entertainment are a core part of quality care.

We pride ourselves on offering a diverse, enriching range of activities and entertainment at each of our homes. At each home, a dedicated activities coordinator is responsible for researching and facilitating enjoyable activities for residents every day.

A weekly timetable of activities is in place at each home, supplemented by additional opportunities. We take on board feedback and requests for new activities or outings, so that residents are able to continue to enjoy the hobbies and pastimes they have participated in over the years.

Regular activities include:

  • Craft sessions
  • Musical entertainment from local entertainers
  • Exercise and dance classes
  • Beauty treatments
  • Quiz sessions
  • Film clubs
  • Gardening and birdwatching

Specialist activities include:

  • Visits from ‘Pets as Therapy’ dogs
  • Intergenerational projects with local toddler groups
  • Fishing expeditions
  • Visits to local attractions
  • Public events and fetes

At The Chase Care Centre we have:

  • A varied activities programme
  • Coffee mornings
  • Arts and crafts
  • Board games
  • Bingo
  • Reminiscence
  • Movie nights
  • Pampering
  • Trips to Ruislip Lido, garden centre and local park
  • 1:1 activities
  • Entertainment

Our Photos

Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Crafts, Excursions, Reminiscence.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Park.

4 Printers Avenue
Off Whippendell Road
Watford
Hertfordshire
WD18 7QR

Regulator: CQC

Category Rating
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Read More https://api.cqc.org.uk/public/v1/reports/ac4ada8d-2b49-4ac7-9823-e4125f54b56c
Report Published 15th January 2020
Registration Date 26th February 2016
Transport
Bus Stop nearby, Train Station nearby.

Places of Worship
Anglican Church, Methodist Church.

Nearby Services
Hospital, Park, Pub, Restaurant, Shops.

Frequently asked questions about The Chase Care Centre

The Chase Care Centre was given an overall rating of "Good" by the CQC in January 2020.
The Chase Care Centre provides Nursing and Dementia care.
The Chase Care Centre has 110 rooms.
The Chase Care Centre is owned by Healthcare Homes Group Limited.
No. The Chase Care Centre does not offer Residential care.
No. The Chase Care Centre does not offer Respite care.
Yes. The Chase Care Centre does provide care for people with Dementia.
The Chase Care Centre comes under Hertfordshire.
Ruta Starkute-Nahani is the manager of The Chase Care Centre.

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