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Marsh House Avenue
TS23 3ET


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Profile Strength
Very Good 85%
Care Type Care Home
Care Category Nursing | Dementia | Respite | Residential
Availability Yes
Weekly Prices From £825.00
Regulator's Rating Good
Meet The Manager

Maureen Massey is Registered Manager at Allington House.

Maureen Massey is the Registered Manager, and together with a strong team of experienced and trained staff, works throughout the day and night to ensure that our residents’ individual care needs are met with dignity and passion and that the care home feels like a ‘home from home’.

Maureen has been at the home for 5 years and has succeeded in raising the standard of the home from 'requiring improvement' to 'good'.

Allington House in Billingham, Stockton-on-Tees, is a purpose-built 49-bed care home specialising in residential care, dementia and stroke-related care. We also provide short term respite care to help families and loved ones take a break from their caring roles. All of our rooms offer en-suite facilities.

We promote individualised person-centred care in a relaxed and comfortable atmosphere, encouraging independence, choice and dignity throughout all that we do.

Allington House Preview
Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Hearing Impairment, Speech Impairment, Visual Impairment.
Nursing Specialisms Aids, Cancer, Crohn's Disease, Depression, Epilepsy, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Parkinson's Disease, Stroke, Traumatic Brain Injury, Ulcerative Colitis.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We take no shortcuts when it comes to safety measures, particularly concerning COVID-19. All surfaces are regularly disinfected, staff are highly trained and experienced in sanitisation and the practices of infection control. The highest amount of care is put into our safety and hygiene protocols. Our staff undergo regular testing for COVID-19, and we operate a stringent testing policy for new residents. Any new resident is required to take a coronavirus test – a negative result means they can move in immediately and receive in-room care for 14 days, and a positive result requires them to stay at home for a further 14 days before moving in.

Residents are tested every 4 weeks in England – in Scotland and Wales, tests are only required if a resident develops symptoms or a staff member tests positive for COVID-19. As testing capacity increases, we’ll be able to test more frequently in order to make our homes even safer and more comfortable for residents and staff.

We keep on top of our training regularly. We have infection control leaders who carry out training with our staff and we complete infection control audits monthly. Staff have access to COVID tests at home to prevent any potential outbreaks.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Testing The provider assured the regulator that it was accessing testing for people using the service and staff.
To view the provider’s latest Inspection Reports, Click here.
Safe Visiting Space
safe-tick We have a safe visiting space

We offer a safe visiting space

Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age

Our Building and Facilities

We offer a range of facilities, such as, Laundry, En-Suite Rooms and Hairdressing.

Is Our Home Purpose Built

How Many Floors We Have

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Hairdressers, Lift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

Our Photos


Our bedrooms are beautifully decorated with en-suite facilities. Residents are encouraged to bring along some home comforts for the personal and familiar touch. Our bedrooms also feature Wi-Fi for residents to use as they see fit.

About Our Rooms
Number Of Rooms 49
We offer these types of ensuite rooms: Bathroom with Bath.

Type Of Room
Single Room.

Room Features

Room Facilities
Catch up TV, Freeview TV, Internet Access, Sky/Cable TV, Telephone Point, Wifi.

Our Photos

Our staff are trained to a high standard and will be respectful towards you and your family. We believe that a person-centred approach and an understanding of individuals specific needs, helps promote the individual’s sense of wellbeing, whilst also ensuring their privacy and dignity, which is of great importance.

Our Team
Maureen Massey
Maureen Massey
Registered Manager

Maureen Massey is the Registered Manager, and together with a strong team of experienced and trained staff, works throughout the day and night to ensure that our residents’ individual care needs are met with dignity and passion and that the care home feels like a ‘home from home’.

Maureen has been at the home for 5 years and has succeeded in raising the standard of the home from 'requiring improvement' to 'good'.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £825.00

Funding Types
Local Authority Stockton-on-Tees
Region North East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Pureed Pink tick icon Vegetarian
Dining Locations Pink tick icon Lounge/Diner
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Individual dietary needs are person centred.

Pink tick icon Meals reflect the nutritional needs of the residents.

Pink tick icon Our menu is balanced.

Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

A critical component for good health.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].

Pink tick icon Residents have access to Dining Room.

Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon There is a weekly menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Vegetarian food can be served.

Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Tables are well laid.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Activities Are So Important

As a part of your care arrangement, you will be supported with basic and physical activities of daily living to live as ordinary life as possible, suited to your abilities.

Our Photos

Activities At Home
1 to 1 Activities, Bingo, Board Games, Card Games, Quiz Games, Reminiscence, Word Games.

Marsh House Avenue
TS23 3ET

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 27th January 2022
Last rated 12th September 2019

18th February 2022

12th September 2019

22nd August 2018

10th August 2017

21st July 2015

6th August 2014

11th March 2014

8th February 2013

19th September 2012

31st July 2012

17th February 2012

Registration Date 1st November 2011
Service Provider Bondcare Willington Limited, NW4 4EF
Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Bank, Chemist, Church, Garden Centre, Golf Club, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shops, Surgery.

Frequently asked questions about Allington House

Allington House was given an overall rating of "Good" by the CQC in September 2019.
Allington House provides Nursing, Dementia, Respite and Residential care.
Allington House has 49 rooms.
Prices for Allington House start from £825.00 per week.
Allington House is owned by Bondcare.
Yes. Allington House does offer Residential care.
Yes. Allington House does offer Respite care.
Yes. Allington House does provide care for people with Dementia.
Allington House comes under Stockton-on-Tees.
Allington House accepts Local Authority clients.
Allington House accepts NHS Continuing Healthcare clients.
Maureen Massey is the manager of Allington House.

Profile Last Updated: 12 Aug 2022 | Report this Profile

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