Alexandra Grange

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Oaklands Drive
Wokingham
Berkshire
RG41 2RU

Website

Profile Strength
Very Good 88%
Care Type Care Home
Care Category Dementia | Respite | Residential
Availability Yes
Regulator's Rating Good
Meet The Manager

Ruben Hidalgo is General Manager at Alexandra Grange.

I am the Deputy General Manager of Alexandra Grange Care Home with 15 years’ experience in the field of care and 10 years continuous service with Hallmark Care Homes in various roles. I have been awarded with a Registered Manager’s qualifications in Health and Social Care a few years ago. Integrity, honesty and transparency are the values that our team live day by day. Visit our home to meet fascinating residents, incredible team and beautiful home in Wokingham.

Ruben Hidalgo

This purpose built care home allows residents to carry on enjoying the everyday routine they cherish, including meeting with friends and relatives in the home’s café, enjoying their favourite film in the dedicated cinema room, getting their hair done in the hair salon, or enjoying the landscaped gardens.

Meanwhile, the dementia care facilities at our care home in Wokingham are designed specifically to enhance the quality of life for residents, offering stability, reassurance and familiarity.

Our dedicated team here at Alexandra Grange Care Home work closely with residents to empower them to take part in engaging activities that are tailored to their needs and based on lifestyle preferences. These take place both within the home and in Wokingham and the surrounding areas and include excursions to the theatre, local exhibitions and community events.

Our philosophy of relationship-centred care means we train our team with additional communication and observational skills to support the people we care for at our care home in Berkshire. As a result, Alexandra Grange is one of the leading care homes in Wokingham for those who are living with dementia.

If you’ve been searching for care homes in Wokingham or care homes in Berkshire, why not pop in for a visit and see for yourself what makes Alexandra Grange Care Home so different.


https://youtu.be/dasHWKs_Ghs
Care Options We Can Provide
Support For Companionship, Convalescence, Personal care.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Injection.
Nursing Specialisms Heart Disease, Liver Disease, Lung Disease, Parkinson's Disease, Stroke.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Challenging Behaviour, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Picks Disease, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

The health, safety and well-being of residents, visitors and team members is paramount, and we can assure you that your priorities regarding safety, care, cleanliness, and enjoyment are ours too. We take this responsibility very seriously and as such, we have implemented robust infection control measures in line with Government and Public Health England and Public Health Wales advice to ensure the safety of everyone who lives and works within our homes. These measures include: Wearing PPE, Regular testing and temperature checking, Social distancing, Enhanced cleaning, COVID-19 training

We are pleased to report that NHS healthcare professionals are now vaccinating residents and team members at all of our homes.  We are keeping residents and relatives updated with our progress. The Covid-19 vaccination rollout programme is being driven by the local health boards in Wales and by GPs in England.  Timings vary from area to area, dependent on when NHS healthcare professionals receive a supply of vaccines and how many doses they receive in each delivery.   However, we are in regular contact with the health boards and our local GP surgeries for updates and are working closely with them to ensure everyone has the opportunity to be vaccinated safely and as soon as possible.  With two doses of the vaccine being needed for immunisation to be fully effective, we do not expect to make changes to the measures in place at our homes until after the second dose has been delivered.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
Alexandra Grange safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

More details coming soon

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Contract
Self-funded-contract-England-DRAFT.pdf
Our Building and Facilities

Alexandra Grange Care Home in Wokingham provides the highest standard of residential and dementia care. The home is also proud to have achieved an ORCHID award, showing they are successfully implementing all 11 aspects of the Hallmark Care Homes’ dementia strategy.

Residents at our 55-bedroom care home in Wokingham are supported to live an active and fulfilled life. Our relationship-centred care enables residents to keep on doing the things they’ve always loved – the things they perhaps thought they could no longer enjoy. So as part of our community, they’ll be able to cook, help out in the garden and carry on with the kind of everyday routines which make their lives theirs.


Is Our Home Purpose Built
Yes

The Year Our Home Was Built
1 Jan 2011

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Beauty Salon, Cinema, Coffee Shop, Hairdressers, Library.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Scenic Views, Seating, Wheelchair Friendly Access.

Our Photos

Description

Our rooms are beautifully decorated with en suite facilities. Residents are encouraged to bring along some home comforts


About Our Rooms
Number Of Rooms 58
Number Of Ensuite Rooms 58

Type Of Room
Double Room, Kitchenette, Single Room.

Room Features
Furnished.

Room Facilities
Alarm, Freeview TV, Internet Access, Secure Access, Telephone Point.

Our Photos
Description

The Hallmark Care Homes’ approach to supporting all residents – relationship-centred care – is especially important for residents diagnosed with dementia. Our dementia care team receive ongoing training to make sure they have the communication and observational skills vital for optimum care.

We know that by building compassionate, trusting relationships and by knowing the individuals’ biography, personality and life journey, we can help people (and their families and friends who share the journey) to live enjoyable, stimulating and fulfilling lives. Our comprehensive strategy outlines exactly how we deliver this level of care to all residents

Nursing care is dedicated to supporting people with both simple and complex nursing needs. Our nursing communities have 24-hour nurse leadership, supporting a care team with expertise, skills, and knowledge. Our registered nurses tailor our care planning and delivery to the unique and individual nursing needs of residents to ensure the highest degree of care in each one of our nursing care homes.


Our Team
Ruben Hidalgo
Ruben Hidalgo
General Manager

I am the Deputy General Manager of Alexandra Grange Care Home with 15 years’ experience in the field of care and 10 years continuous service with Hallmark Care Homes in various roles. I have been awarded with a Registered Manager’s qualifications in Health and Social Care a few years ago. Integrity, honesty and transparency are the values that our team live day by day. Visit our home to meet fascinating residents, incredible team and beautiful home in Wokingham.

Funding Types
Local Authority Wokingham
Region South East
We Accept Local Authority Funding Yes
We Accept Third Party Top-Ups Yes

The Importance Of Meal Times

Mealtimes are an important part of daily life at Hallmark Care Homes. We pride ourselves on the quality of our catering and the range of choice available to residents daily, with menus carefully designed with nutrition in mind. We promote individual wellbeing through a positive and enjoyable dining experience; every resident can eat in pleasant settings and we offer full support with eating and drinking if needed so they remain hydrated and well-nourished.

All our homes offer freshly cooked, appetising and nutritionally-balanced meals with a different seasonal choice available every day to ensure the highest level of nutrition for residents. Our professional chefs use fresh ingredients to prepare a range of delicious, wholesome meals in our kitchens, to be enjoyed throughout the day. Our care home catering teams consult with residents on a regular basis to ensure we understand their nutritional requirements and food preferences so residents can maintain a diet they enjoy.

Our expert chefs carefully plan four-weekly menu cycles, which are changed regularly, to ensure each resident enjoys a variety of delicious dishes every day of the week and promote the highest level of nutrition and hydration in our care homes.


We Serve Food At
Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Pureed, Vegetarian.

Our Photos

Activities Are So Important

It is incredibly important to us that residents continue to enjoy their favourite activities and hobbies. We also think that it is important that they have the opportunity to try new activities should they wish to. Fortunately, all of our care homes allow residents to take part in these activities in the safe and supported community that they live in.

The variety of clubs, lifestyle choices and activities that we have available are tailored to what residents enjoy, as well as their individual needs. They can choose to join in with as many or as few as they like, though common favourites among the residents are regularly available through our lifestyle team and are always enhanced with new experiences where possible. This means that there are always things to do between visits from friends and family and no time to get bored.


Our Photos

Timetables
Hallmark_ActivityGuide_04.pdf

Activities At Home
1 to 1 Activities, Animal Petting, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Word Games, Yoga.

Activities Outside Our Home
Local Tourist Attractions, Park, Shopping.
Our Pets

Pets by arrangement.


Can You Bring Your Pet
Yes

We Welcome
Others (subject to review).

Oaklands Drive
Wokingham
Berkshire
RG41 2RU

Regulator: CQC

Category Rating
Overall Good
Safe Good
Well Led Requires Improvement
Caring Good
Responsive Good
Effective Good
Read More https://api.cqc.org.uk/public/v1/reports/ea64d9fc-6ebd-41dc-9cae-a29f308b2773
Report Published 27th April 2019
Registration Date 13th April 2011
Transport
Bus Stop nearby, Train Station nearby.

Places of Worship
Anglican Church.

Nearby Services
Park, Pub, Restaurant, Shops.

Frequently asked questions about Alexandra Grange

Alexandra Grange was given an overall rating of "Good" by the CQC in April 2019.
Alexandra Grange provides Dementia, Respite and Residential care.
Alexandra Grange has 58 rooms.
Alexandra Grange is owned by Hallmark Care Homes.
Yes. Alexandra Grange does offer Residential care.
Yes. Alexandra Grange does offer Respite care.
Yes. Alexandra Grange does provide care for people with Dementia.
Alexandra Grange comes under Wokingham.
Alexandra Grange accepts Local Authority clients.
Ruben Hidalgo is the manager of Alexandra Grange.

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