OSJCT Athelstan House
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| Care Type | Care Home |
|---|---|
| Care Category | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,495.00 |
| Regulator's Rating | Good |
Meet The Manager
Dean Palfrey is Home Manager at OSJCT Athelstan House.
Dean started his career with The Orders of St John Care Trust in 2012.
Whilst working for the Trust, Dean has undertaken a variety of roles starting as a Kitchen Assistant before progressing through to a Carer, Care Leader, Head of Care and now a Home Manager.
Dean became Home Manager at Athelstan House in early 2022 and prior to that was Home Manager at Ridgeway House in Royal Wootton Bassett.
Before that, Dean worked at The Cedars in Purton as the Head of Care. Whilst there, he worked with the team to improve care standards and lead the team into achieving a 'Good' rating with the Care Quality Commission.
Located on the outskirts of the historic medieval market town of Malmesbury, Athelstan House is a purpose-built home surrounded by a large landscaped garden. Athelstan House offers compassionate, individualised residential, nursing, dementia, respite, intermediate and day care for up to 80 residents in a modern, comfortable environment.
The home is conveniently situated next to The Malmesbury Primary Care Centre part of the Priory Way complex, with its extensive GP services and Boots pharmacy.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Personal care. |
| Disability Support | Bed Bound, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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Athelstan House is working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
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| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| Our Building and Facilities |
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The purpose-built home environment has been specifically designed to support the needs of older people including those with dementia, from aiding memory in day-to-day living and reminiscence therapy, to reinforcing personal identity and navigating around the home. The light and spacious reception area which greets you as you enter Athelstan House reflects the comfortable and homely living environment throughout the home. Every household has its own comfortable beautifully furnished lounge and kitchen dining area, with easy access to assisted bathrooms and cosy sitting rooms. Residents can enjoy the daily social activities going on in the central communal areas with the hairdressing salon open during the week. The cinema/entertainment room is used partly for activities but also for individual and personal use. Our new dementia household This household is tastefully decorated with luxury fittings and furnishings and has applied best practice in dementia design. Carefully chosen artwork, soft furnishings and themed corridors have been selected that are of an era likely to be familiar to our residents or are of meaningful subjects such as music or crafts. All rooms have en-suite facilities, remote controlled colour television and a state-of-the-art nurse call system. The household also has a dedicated activity room, wrap-around patio and a garden room leading out to raised beds. |
| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Charity |
| Communal Rooms |
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| Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Day Centre, Hairdressers, Lift, Minibus. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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All rooms also have en-suite facilities, remote controlled colour television and a state-of-the-art nurse call system- a personal haven for each resident. Each room is furnished with a single bed with bedding included, wardrobe, chest of drawers, armchair, bedside table, carpet, sink and sink unit, and curtains. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 80 |
| Number Of Ensuite Rooms | 80 |
| We offer these types of ensuite rooms: Wet Rooms. | |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Garden View, Unfurnished. |
| Room Facilities |
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| Alarm, Catch up TV, Freeview TV, Sky/Cable TV, Telephone Point. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,495.00 |
| Nursing Fees From / Price Per Week | £1,888.00 |
| Residential Dementia Fees From / Price Per Week | £1,615.00 |
| Respite Fees From / Price Per Week | £1,495.00 |
| Funding Types | |
|---|---|
| Local Authority | Wiltshire |
| Region | South West |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Dining Locations |
 Bedroom Dining
Lounge/Diner
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|---|---|
| Dining Styles |
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Menu |
Sample menu.pdf
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
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Activities: Whether it’s wet or dry outside, we feel that activities are essential in providing the best caring environment to live in. Hobbies don’t simply stop when living with us at Athelstan House. We have a dedicated Activities Co-ordinator who works closely with our residents to create a programme of fulfilling activities and events, tailored around each resident’s requests, hobbies and interests. The programme of events and activities provide a source of fun and laughter, to help each resident live their life to the full and make new friendships. We are also fortunate to have the support of many volunteers of all ages from the local community, strengthening our links to this thriving market town. Here is a sample of activities on offer:
With so many well-being activities for body and mind on offer, we also recognise that everyone needs some personal space for relaxation and mindfulness for personal reflection. The cosy lounges offer an opportunity for some quiet time or to host family and friends. And that’s not all: We’ve had silent discos, hoe downs, Chinese banquets, Oscar parties and so much more. Many of the activities feature Reminiscence Therapy to aid those living with Dementia to remember events, people and places using sight, touch, taste, smell and sound. Events: As we are on the outskirts of a market town - within a vibrant community, there's never a dull moment. We run regular activities for all to join in:
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| Our Photos |
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| Timetables |
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| Sample Activities Calendar.pdf |
| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Birthday Celebrations, Board Games, Card Games, Choir, Crafts, Crosswords, Excursions, Exercise Class, Gardening, Music Entertainment, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga. |
| Activities Outside Our Home |
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| Garden Centre, Local Tourist Attractions, Park, Pub. |
Priory Way
Burton Hill
Malmesbury
Wiltshire
SN16 0FB
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Assessment Date | 27th June 2025 |
| Published Date | 6th August 2025 |
| Current Report |
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| Historic Reports |
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| Registration Date | 16th November 2010 |
| Service Provider | The Orders Of St. John Care Trust, OX28 4BE |
OSJCT Athelstan House Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
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| Bus Stop nearby. |
| Places of Worship |
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| Anglican Church. |
| Nearby Services |
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| Church, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops. |
Frequently asked questions about OSJCT Athelstan House
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