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87-89 Hagley Road
West Midlands


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Profile Strength
Very Good 87%
Care Type Care Home
Care Category Dementia | Residential
Availability Yes
Regulator's Rating Good
Meet The Manager

Mrs. Kerry Turner is Care Manager at Oriel Care Home.

We're a family run home and understand how worrying it can be to ensure your loved one is well taken care of.  As soon as they arrive, your loved one will become part of our family and a member of the friendly group of residents that we care for.  We'll give them constant care and attention, support and companionship whilst catering for their every need and personal tastes.  And it doesn't matter whether you're funded privately or by social services, you'll be welcome here. 

Whether on a long-term basis or respite care, our friendly atmosphere instantly puts everyone at ease.  We often hold themed shows that involve singing to old favourites, something we find to be therapeutic and which further fuels our homes cheerful atmosphere. You can come and visit your loved one at any time, you’re always welcome and your input is encouraged to ensure the care we provide exceeds your expectations.

Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's.

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Air Filtration & Purification We are using air filtration and/or air purification devices within our care setting.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals here.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age

Our Building and Facilities

There are many shaded areas, quiet and tranquil for residents to relax and read or just take in the fresh air out of the sun. Our gardens have also made us very proud to have won the “Stourbridge Garden in Bloom” award several times.

Whether on a long-term basis or respite care, our friendly atmosphere instantly puts everyone at ease.  We often hold themed shows that involve singing to old favourites, something we find to be therapeutic and which further fuels our homes cheerful atmosphere. You can come and visit your loved one at any time, you’re always welcome and your input is encouraged to ensure the care we provide exceeds your expectations.

Is Our Home Purpose Built

How Many Floors We Have

Who Owns Our Building

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Chiropodist, Dentist, GP, Hairdressers, Lift, Minibus, Nutritionist, Optician, Physiotherapy.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.


Our Photos


Oriel aims to provide an attractive, tastefully furnished, caring environment and encourages independent living wherever possible. We motivate individuals to be as independent and active as possible by offering regular activities within the home and out in the local community.

We have 29 en-suite bedrooms in our main facility.  In addition Beech House provides 24 hour residential care for up to four people, ideal for residents who prefer to live in a smaller, more homely setting. In keeping with our main facility, Beech House is tastefully furnished and has a communal lounge, kitchen and the added benefit of wet room facilities. The first floor is accessible by passenger lift and the large bedrooms have en-suites for maximum privacy.

Leading out on to the garden area, there is a sunny terrace wth bench seats, shading umbrellas, shrubs and pots readily avaiabile for residents to enjoy.

About Our Rooms
Number Of Rooms 33
Number Of Ensuite Rooms 33

Type Of Room
Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Telephone Point.

Our Photos

All members of our team are given the training and support needed to help them provide the highest standards of care. We also ensure our staff receive bespoke specific training in areas that we feel will help staff to provide an outstanding care.

Our Team
Mrs. Kerry Turner
Mrs. Kerry Turner
Care Manager
The Team
The Team
All about Care
Funding Types
Local Authority Dudley
Region West Midlands
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding No
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Pureed Pink tick icon Vegetarian
Our Photos
Activities Are So Important

We build activity sessions around the hobbies and interests of our residents. Painting, cookery, sewing and flower arranging are always very popular, but some of our residents have also embraced new technology such as emails and video calling to maintain contact with loved ones living further away or abroad.

Exercise is also a very important stimulation for our residents. Armchair exercise along with music is offered regularly within our weekly exercise session and is designed for careful movement of joints and muscles.

Here at Oriel we have a variety of quality entertainers and visitors offering music, dance, pantomimes and entertainment for our residents. We have sing-along, easy listening, swing, classical singers and choirs. Music is always a very welcome component to our programmes and looked forward to by most of our residents.

Included amongst our regular visitors are local clergy from all denominations offering Holy Communion services once each month to residents.

Our Photos

Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Religious Services, Reminiscence, Singing, Word Games.

Activities Outside Our Home
Local Tourist Attractions.

87-89 Hagley Road
West Midlands

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 26th July 2021
Last rated 21st August 2021

21st August 2021

12th December 2020

28th March 2020

2nd March 2019

Registration Date 9th January 2018
Service Provider Oriel Healthcare Limited, B61 0UP
Bus Stop nearby, Car Park, Train Station nearby.

Places of Worship
Anglican Church.

Nearby Services
Hospital, Park, Pub, Shops.

Frequently asked questions about Oriel Care Home

Oriel Care Home was given an overall rating of "Good" by the CQC in August 2021.
Oriel Care Home provides Dementia and Residential care.
Oriel Care Home has 33 rooms.
Oriel Care Home is owned by Oriel Healthcare.
Yes. Oriel Care Home does offer Residential care.
No. Oriel Care Home does not offer Respite care.
Yes. Oriel Care Home does provide care for people with Dementia.
Oriel Care Home does not accept Local Authority clients.
Oriel Care Home accepts NHS Continuing Healthcare clients.
Mrs. Kerry Turner is the manager of Oriel Care Home.

Profile Last Updated: 08 Aug 2022 | Report this Profile

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