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Victoria Road
Netley
Southampton
Hampshire
SO31 5DR

Website

Profile Strength
Excellent 94%
Care Type Care Home
Care Category Dementia | Respite | Residential
Availability Yes
Weekly Prices From £1,350.00
Regulator's Rating Outstanding
Meet The Manager

Mark Shockledge is General Manager at Netley Court.

Netley Court is a wonderful place to live and work, and I am delighted to be in a position to make a difference to people’s lives. I am passionate about providing the very best care to all of our residents and feel that it is a real privilege to be entrusted to care for your loved ones.

I count myself fortunate to have gained so much valuable experience. My career in care started many years ago and since the age of 16 I have met, cared for and worked with some amazing people who have taught me so much.

In my spare time I enjoy being active at the gym, dining out, going to the theatre, and spending time with my family and friends up north.



Mark Shockledge

Commanding spectacular views over Southampton Water, Netley Court combines English elegance with maritime tradition to offer first-class care and facilities in an idyllic waterside setting.

Netley Court is an exquisite refurbishment of the former school by the same name. It is part of the Cinnamon Care Collection, an exclusive group of luxury care homes and retirement villages throughout the country, which is dedicated to great design and outstanding car

The quaint village of Netley enjoys a vibrant community and is home to the famous Netley Abbey ruins, traditional shops, tea rooms and rows of colourful terraces that run across the shore.

At Netley Court you can be certain of a luxurious, safe and happy home environment that goes hand in hand with the reassurance of professional care at all times.


Care Options We Can Provide
Support For Companionship, Convalescence, End of Life, Palliative, Personal care.
Disability Support Physical Disability.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Air Filtration & Purification We are using air filtration and/or air purification devices within our care setting.
safe-tick Contact Tracing We have measures in place to identify and trace contact between people in our care setting.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
Safe Visiting Space
safe-tick We have a safe visiting space

“We have a safe visiting space to support relative and resident visits”

Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

More details coming soon

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

Originally an old school, Netley Court has been sympathetically refurbished to off a luxurious, characterful home in an idyllic waterside setting. It offers 70 spacious, well-appointed en-suite rooms, many with sea views. There are airy communal spaces on all three floors of our home and two lifts big enough to accommodate wheelchairs.

Our home has no less than eight comfortable lounges that have a feeling of intimacy and privacy – perfect places for a quiet read or a catch-up with friends. For a livelier mood, the bar and patio are usually bubbling with laughter and conversation as our residents enjoy drinks and nibbles overlooking the sea. In addition, there are four sociable residents’ dining areas where you can sample our delicious menu of seasonal, home-cooked food.

There’s a hairdressing salon if you feel like being pampered, a Hobbies Room and a dedicated garden area outside where green-fingered residents can pursue their passion for horticulture our simply to sit and enjoy the wonderful views over Southampton Water.


Is Our Home Purpose Built
Yes

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Activities Room, Bar / Pub, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Hairdressers, Library, Lift, Minibus, Smoking Area.

Our Garden
Communal Garden, Scenic Views, Seating, Summer House, Wheelchair Friendly Access.

Our Photos

Description

Originally an old school, Netley Court has been sympathetically refurbished to off a luxurious, characterful home in an idyllic waterside setting. It offers 65 spacious, well-appointed en-suite rooms, many with sea views. 


About Our Rooms
Number Of Rooms 70
Number Of Ensuite Rooms 70

Type Of Room
Double Room, Single Room.

Room Features
Balcony, Direct Garden Access, Furnished, Garden View, Step Free Access, Unfurnished.

Room Facilities
Alarm, Balcony, Internet Access, Telephone Point.

Our Photos
Description

It’s all about you. Our personalised care plans are shaped around the needs of each individual we look after – everything from the meals you enjoy to the hobbies you love and your personal routines.

Whether you need simple support with daily activities such as mobility, washing or dressing, or more complex round-the-clock care, our compassionate team are always on hand to assist you, and offer reassurance and advice to family members.

Our friendly care team are equipped with new technology which allows them to update daily care records instantly, so they can devote more time to getting to know residents’ personalities, preferences and concerns, as well listening and responding to your or your loved one’s needs.


Our Team
Kathryn Duffell
Kathryn Duffell
Home Admissions Adviser

I feel honoured to be the Home Admissions Adviser for Netley Court; I love helping new people and families every day. My job is to introduce potential new residents to our home and to ensure that Netley Court can provide exactly the right level of individual care they need and deserve.

I know how difficult and emotional these decisions can be and I have great understanding and empathy for all the family members involved once they start this new journey. I aim to make their move from home or hospital to Netley Court as seamless and as stress-free as possible for all concerned.

My experience

I have over seven years’ care sector experience, starting my career as a Domiciliary Care Provider.

About me

Being with my family is how I like to spend my free time, particularly with my grandchildren and dogs. From time to time I test out my gardening and DIY skills.

Mark Shockledge
Mark Shockledge
General Manager

Netley Court is a wonderful place to live and work, and I am delighted to be in a position to make a difference to people’s lives. I am passionate about providing the very best care to all of our residents and feel that it is a real privilege to be entrusted to care for your loved ones.

I count myself fortunate to have gained so much valuable experience. My career in care started many years ago and since the age of 16 I have met, cared for and worked with some amazing people who have taught me so much.

In my spare time I enjoy being active at the gym, dining out, going to the theatre, and spending time with my family and friends up north.



Laura Price
Laura Price
Deputy Manager

I studied Social Care at University and I have 8 years’ experience in care, beginning as a Care Assistant, then Senior Carer and then Deputy Manager at another home. I started here as Dementia Lead  and was promoted to Deputy Manager in December 2016.It is hugely rewarding and challenging to be part of a fantastic team and a privilege to help provide excellent person-centred and holistic care. I was honoured to be a finalist in the 2016 Great British Care Awards.

In my spare time, I like being with friends and family, going to the gym, netball and holidaying. 

It was a privilege to take on this role as I believe stimulation of mind, body and soul is the key to a happy and contented life. Organising and facilitating activities, outings and events for our residents is an amazing experience and I enjoy all aspects and with my team we are dedicated to delivering varied and stimulating activities each and every day.

Harriet Fricker
Harriet Fricker
Deputy Manager

I have 9 years’ experience within the care industry beginning with various care assistant roles, then Senior Care Assistant and then team leader, both private and NHS, within care homes and hospitals. I have a Diploma in Health and Social Care

I  joined Cinnamon Care in 2016 as a Dementia Manager and in 2017 was promoted to Deputy Manager and  in September 2018 was given the fantastic opportunity to became part of the Netley Court team. I am extremely passionate and dedicated to ensuring that each of our residents receive outstanding person-centered, holistic care. I feel very privileged to be able to support our team to consistently go the extra mile, providing high standards of care and to really Make a Difference to the lives of Netley Court’s residents and relatives  

I enjoy being with family, exploring new places and weekends away. I am currently undergoing my Level 5 Diploma in Leadership & Management for Adult Care

Richard Hazelgrove
Richard Hazelgrove
Activities Lead

As Lead of the activities department I am exploring exciting events and activities for the residents at Netley court. Watch this space!

I have 27 years’ experience writing, producing and directing interactive theatre and role play for corporations and the public.

I have had a varied career including engineering, motor cycle despatch rider, pharmacy and as an actor. The last 2 to 3 years have been spent working in activities for NHS and private companies. I hope to put my varied experience to good use in my interactions with residents.

Personally I have a great interest in history and own a vintage Singer car and have a JC Midge which is raced in France.
My other great love is musical instruments and I make my own home built guitars from scrap materials.

Sean McClure
Sean McClure
Head Chef

I am responsible for food  and beverages at Netley Court, working as part of a close team, preparing and cooking the varied menus providing nutritional content to keep our residents healthy and happy. I like to see things done correctly and food attractively served.

I have been working as a Chef for some 30 years. After leaving college I worked in hotels then moved to contract catering for events such as Last Night at the Proms at The Albert Hall, Wimbledon, Silverstone F1, Twickenham and many other sporting events. I had the honour of being selected for a team of chefs to cook for Her Majesty the Queen at the opening of the National Welsh Museum. I worked at Winchester Cathedral as Head Chef before becoming Head Chef at Netley Court

I am a family man with a wife and two sons. I enjoy eating out and trying new foods, and I love going on holiday abroad and in the UK. In my spare time, I enjoy watching football and playing golf.

Tanya Riley
Tanya Riley
Administrator

It is my privilege to provide the home and residents with administrative support on a daily basis.

As a certified bookkeeper and with over 35 years of experience providing administrative support, I have worked in many sectors including finance, private healthcare and residential care, residential care being my favourite. 

With three adult children, two dogs, a cat and a husband, I’m kept busy for most of my free time.

Deborah Evans
Deborah Evans
Receptionist & Administrative Assistant

I answer and resolve phone calls and assist the Administrator with certain HR duties, always with a smile and a cheerful disposition. It is an important factor; as a receptionist as I am often the first employee the public have contact with.

Prior to working in a care environment I worked in accounts for many years. Five years ago I decided on a change of career and became a Care Assistant, eventually moving to Netley Court in my current role 18 months ago. I can honestly say it is a pleasure to work in this beautiful environment with the staff and residents all feeling like one large family.

I have six grandchildren and three dogs so I’m kept very busy.

Danny Carter
Danny Carter
Head of Maintenance & Housekeeping

I give everything possible to make this a safe, clean, homely and happy environment for residents and staff, keeping to a very high standard of cleanliness, ensuring sure all faults or issues are dealt with quickly, without disruption. My father had Dementia which means I am passionate that I do as much as possible to ensure residents feel comfortable and happy. I love my position here and truly feel that residents and staff become like a family - a wonderful place to live and work.

I have been in the building trade for over 25 years and have a great knowledge of my job, embracing my two roles in Maintenance and Housekeeping and was the first employee on our site, being responsible for overseeing the handover of the building in 2015.

I am a happy person with a positive outlook on life. I enjoy time with family, travelling, watching and playing sports. I am a qualified FA coach and enjoy coaching  an Under-11s football team.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,350.00
Respite Fees From / Price Per Week £1,575.00

Funding Types
Local Authority Hampshire
Region South East
We Accept NHS Continuing Healthcare Yes
We Accept Third Party Top-Ups Yes

The Importance Of Meal Times

We wouldn’t call our food restaurant standard because we aim for something more personal. At Cinnamon we believe in delicious, home-cooked food, attentive service and understanding what each resident enjoys. Every meal we serve has to be something we’d be proud to present to our nearest and dearest at a special family gathering.

Our restaurant menu evolves with the changing seasons and tastes of our residents who help to plan each meal by offering our chefs feedback and ideas. From the quality of the fresh, locally sourced ingredients and nutritional balance to the attractive presentation, we’re there to listen and make sure that each meal feels like something special, not an afterthought.

Relax and enjoy yourself in our sociable residents’ dining rooms or take an active part preparing food in our life skill kitchens. Enjoy a healthy snack in the comfort of your en-suite room. Catch up with guests or fellow residents over a tasty treat in our comfortable lounges and cheery cafés. And if you’re hungry later on, there’s always a selection of fruit, snacks and hot and cold drinks to enjoy.


We Serve Food At
Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Pureed, Vegan, Vegetarian.

Our Photos

Activities Are So Important

Life is always fun at Netley Court. Residents can join in with a host of activities from Wednesday Wallflowers and Tiffin Tuesday to Steady and Strong exercise classes.

Having our own transport opens up opportunities for days out to the many local attractions in and around the quaint village of Netley, with its traditional shops, tea rooms and rows of colourful terraces that run across the shore. Whether it’s a few lengths in the local swimming pool, a visit to Royal Victoria Park, or a quiet stroll around Netley Abbey and the adjoining Yacht Club, every single outing – spontaneous or planned – is arranged to keep our residents feeling stimulated, connected and happy.

There’s always something different happening here at Netley Court – a visit from the Longdown Farm animals, a mother and baby group spending time with our residents, or one of our countless Dementia Awareness events. Fun and friendship can always be found in equal measure, for example our Gentlemen’s Club, which grows in popularity every month as residents and locals gather to share in good wine and sherry over a delicious two-course meal.


Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Music Entertainment, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Park, Pub, Shopping.
Our Pets

We have an Aviary with many beautiful birds to watch and care for, a Resident dog called Bella and visiting pets are always welcomed.


Can You Bring Your Pet
Yes

We Welcome
Dogs, Others (subject to review).

Victoria Road
Netley
Southampton
Hampshire
SO31 5DR

Regulator: CQC

Category Rating
Overall Outstanding
Safe Good
Well Led Outstanding
Caring Outstanding
Responsive Good
Effective Good
Read More https://api.cqc.org.uk/public/v1/reports/0a79c4c2-e8f3-4e53-8959-66dac09a08ff
Report Published 27th March 2020
Registration Date 24th April 2015
Transport
Bus Stop nearby, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Park, Pub, Shops.
Our Awards
carehome.co.uk - Top 20 Award 2018
carehome.co.uk - Top 20 Award 2019
Cinnamon Care Making a Difference Awards - Winner of Team Award 2019

Frequently asked questions about Netley Court

Netley Court was given an overall rating of "Outstanding" by the CQC in March 2020.
Netley Court provides Dementia, Respite and Residential care.
Netley Court has 70 rooms.
Prices for Netley Court start from £1,350.00 per week.
Netley Court is owned by Cinnamon Care Collection.
Yes. Netley Court does offer Residential care.
Yes. Netley Court does offer Respite care.
Yes. Netley Court does provide care for people with Dementia.
Netley Court comes under Hampshire.
Netley Court accepts NHS Continuing Healthcare clients.
Mark Shockledge is the manager of Netley Court.

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