Marple Dale Hall - The New Windsor

Dale Road
Greater Manchester


Profile Strength
Good 72%
Care Type Care Home
Care Category Nursing | Respite
Availability Call for details
Regulator's Rating Requires Improvement
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Meet The Manager

Rachel McKinney is General Manager at Marple Dale Hall - The New Windsor.

I have worked at Marple Dale for many years in a number of different roles. I started as a Nurse, then became a Head of Unit in 2011. I then went on to become Deputy Manager, and I am now the General Manager.

Marple Dale is my second home and I love the environment that we have created. I thrive on making a difference for the residents we support by improving their quality of life.

I am very passionate about my role and I will always give my full support and understanding to my team, residents and their loved ones.

Rachel McKinney

Marple Dale provides high quality 24-hour nursing care for older people with a wide variety of conditions and frailties. We also provide specialist care for younger people who are physically disabled and those with acquired brain injury or learning difficulties, in units designed to provide as much help as possible.

We have well-kept grounds and are situated in 34 acres of magnificent Cheshire countryside with varied walks, but we are close to the thriving community of Marple and within easy reach of Stockport, Manchester and Altrincham.

We base our approach to supporting residents on personalised care plans, involving the individual and their families in the process as much as possible. This gives us a solid base for planning activities, for which we have a specialist activity coordinator, supported by all staff.

Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Bed Bound, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound.
Medication By Mouth, Injection, Suppository.
Nursing Specialisms Multiple Sclerosis, Stroke.
Respite Care Yes
Minimum Age

Our Building and Facilities

We have created a home-like feel where the environment has been appropriately adapted to meet the needs of the ladies and gentlemen we support. We have a variety of lounges and dining areas. Outside we have well maintained and inviting landscaped gardens.  We also have:

  • Activity classes
  • Conservatory
  • Day trips
  • Exercise classes
  • Flexible mealtimes
  • Internet access/wifi
  • Laundry
  • Landscaped gardens
  • Night bite menu
  • Relatives meal with residents
  • Special dietery requirements
  • TV lounge

How Many Floors We Have

Who Owns Our Building

Communal Rooms
Conservatory, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Chiropodist, Hairdressers, Lift, Minibus, Physiotherapy.

Our Garden
Communal Garden, Communal Patio, Seating, Wheelchair Friendly Access.

Our Photos



  • Double rooms
  • Electric profiling bed
  • Furnished rooms and own furniture welcomed
  • Nurse call system
  • Pets allowed
  • Room with garden views
  • Secure access to building
  • Smoke detectors
  • Telephone points can be installed in bedroom
  • Thermostatic radiators

About Our Rooms
Number Of Rooms 63
Number Of Ensuite Rooms 63

Type Of Room
Shared Room, Single Room.

Room Features
Furnished, Unfurnished.

Room Facilities
Alarm, Telephone Point.

Our Photos

We strive to make life at Barchester care homes as stimulating and fulfilling as possible and are committed to ensuring independence, dignity and choice in every aspect of daily life.

From carers and nurses to activities co-ordinators and chefs, our compassionate staff are all trained to use a person-centred approach and spend time getting to know every individual in order to learn what they like and what is important to them.

Our Team
Dawn Dunn
Dawn Dunn
Senior Administrator

I have been working in the care home sector since 2001. I was an administrator at another Barchester home – Arbour Court – for 2 years, when the home was part of Westminster Healthcare. I then came to Marple Dale as a Senior Administrator before it was owned by Barchester.

Although it is a very busy environment, I do enjoy the challenge of the role. I am here to support the staff and families, mainly in the financial running of the home, and I will always strive to work as hard as I can.

I work very closely with the General Manager and assist wherever I can.

Clare Burke
Clare Burke
Activities Co-ordinator

Hello, my name is Clare Burke, and I'm the Activities Coordinator here at Marple Dale. I have been doing this role since April 2018 and I absolutely love it.

Before I started as the Activities Coordinator, I worked as a Carer here and, previous to that, I worked in a nursery as a Nurse.

I love being creative and getting everyone involved in our activities. I have built a good relationship with the residents here and know them very well.

Karen Panting
Karen Panting
Admin Assistant

I joined the administration team in July 2003. I love being part of the team and have many years of experience in administration. I have also earned my NVQ Level 2 & 3. I enjoy meeting the residents and their loved ones.

The Importance Of Meal Times

At the heart of our meals are fresh, seasonal ingredients that are bursting with flavour. Our food is cooked to the highest standard and we take great care to cater to the dietary requirements of everyone living here at the home. Residents may even discover a new favourite food or enjoy an old favourite prepared in a new and exciting way. We actively encourage loved ones to attend our mealtimes so that they can get a taste of what we offer.

We Serve Food At
Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Pureed, Vegan, Vegetarian.

Our Photos

Barchester Sample Daily Menu Barchester Sample Breakfast Menu Barchester Sample Alternative Menu
Activities Are So Important

Activities are the cornerstone of a wholesome home experience and our Activities Coordinators are always putting their creative minds to the test by organising new and exciting social events for residents to partake in. Of course, we take into account the likes and dislikes of those we support, so if someone doesn’t feel like trying something new, there will always be something on offer to reflect their personal interests. For the people who may just prefer some peace and quiet instead, we also offer one-to-one time that can be enjoyed with a nice cup of coffee or just a simple chat – whatever they desire.

Our Photos

Activities At Home
Animal Petting, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Knitting / Embroidery, Music, Painting, Quiz Games, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions.
Can You Bring Your Pet

Dale Road
Greater Manchester

Regulator: CQC

Category Rating
Overall Requires Improvement
Safe Requires Improvement
Well Led Requires Improvement
Caring Good
Responsive Good
Effective Requires Improvement
Read More
Report Published 20th November 2019
Registration Date 15th February 2011
Car Park on-site, Train Station nearby.

Nearby Services
Pub, Restaurant, Shops.

Frequently asked questions about Marple Dale Hall - The New Windsor

Marple Dale Hall - The New Windsor was given an overall rating of "Requires Improvement" by the CQC in November 2019.
Marple Dale Hall - The New Windsor provides Nursing and Respite care.
Marple Dale Hall - The New Windsor is owned by Barchester Healthcare.
No. Marple Dale Hall - The New Windsor does not offer Residential care.
Yes. Marple Dale Hall - The New Windsor does offer Respite care.
No. Marple Dale Hall - The New Windsor does not provide care for people with Dementia.
Marple Dale Hall - The New Windsor comes under Stockport.
Rachel McKinney is the manager of Marple Dale Hall - The New Windsor.

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