Mallard Court

Avocet Way
Kingsmeade
Bridlington
Humberside
YO15 3NT

Website

Tel: 01262 401543

Care Provider: Barchester Healthcare Homes Limited

Care Type Care Home
Care Category Nursing, Dementia, Respite.
Availability Call for details
Overall CQC Rating Good
Add Favourite
Meet The Manager

Dianne Peters is General Manager at Mallard Court.

I qualified as an RGN in 1988 and started my nursing career as both a staff nurse and a ward sister. I joined the private sector in 1993 and have managed domiciliary care and care homes across the north of England in both a general manager and regional manager capacity.

I love being a part of Barchester's corporate and professional world, where quality matters, and staff work their hardest to deliver high quality care to those they support.

Dianne Peters

Mallard Court provides 24-hour nursing care and personal support to older people, older people with disabilities, older people with sensory loss and older people living with dementia, offered expert support in a dedicated Memory Lane Community. We also offer respite care and short breaks.

Set in its own extensive, wheelchair accessible gardens, located just a mile away from Bridlington town centre and half a mile from beautiful blue flag beaches, the home is sited on a quiet residential estate and is easily accessible by road.

Care and support at Mallard Court is delivered through personalised care planning, a process that begins with assessment, carried out before admission where possible, and completed with the individual concerned, together with relatives.

Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Bed Bound, Wheel Chair Bound, Walking Frame, Physical Disability, Physically Frail, Requires Hoist .
Medication By Mouth, Injection, Suppository.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's, Elderly Frail.
Respite Care Yes
Minimum Age
55

Our Building and Facilities

Here at Mallard Court we offer nursing care, dementia care and respite care and short breaks. Our purpose built care home is set in its own extensive, wheelchair accessible gardens. Those we support also have access to a number of different home features and facilities, such as landscaped gardens, activities room, TV lounge, electric profiling beds, a nurse call system and supplementary services like a visiting chiropodist and physiotherapist, and hairdresser. We have a team of professionals who can offer guidance and answer any questions that you may have about care and facilities.


How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Dining Rooms, TV Lounges, Sitting Rooms, Activities Room.

What Else Do We Provide
Chiropodist, GP, Physiotherapy, Hairdressers, Minibus, Lift.

Our Garden
Communal Garden, Seating, Wheelchair Friendly Access, Communal Patio, Summer House.

Our Photos

Description

Our bedrooms tastefully decorated and are fitted with en-suite toilets, thermostatic radiators and a nurse call system. We also have electric profiling beds. We encourage new residents to personalise their rooms as much as possible.


About Our Rooms
Number Of Rooms 70

Type Of Room
Single Room.

Room Features
Furnished, Unfurnished, Garden View.

Room Facilities
Freeview TV, Sky/Cable TV, Telephone Point, Internet Access, Alarm, Catch up TV.

Description

We strive to make life at Barchester care homes as stimulating and fulfilling as possible and are committed to ensuring independence, dignity and choice in every aspect of daily life.

From carers and nurses to activities co-ordinators and chefs, our compassionate staff are all trained to use a person-centred approach and spend time getting to know every individual in order to learn what they like and what is important to them.


Our Carers
Ange Dooley-Widd
Ange Dooley-Widd
Unit Manager

I started my career in care as a volunteer in day centres for adults with learning disabilities. I have looked after people with learning disabilities who lived with me in my own home and also provided respite for children with learning disabilities as well.

I moved over to Bridlington from Bradford over 10 years ago and applied for the position as a Carer at Mallard Court. I was promoted to a Senior Carer and eventually to the position of Care Practitioner.

Kim Bowley
Kim Bowley
Administrator

Kim has worked in an office environment for over 40 years. She worked as payroll officer in a hosiery firm in Leicestershire before moving to Bridlington to run a bed 'n' breakfast guest house, and also worked in a payroll bureau. Kim joined Mallard Court in 2006, originally as an admin assistant, but now works as the administrator.

Jo Dyson
Jo Dyson
Admin Assistant

Jo previously worked as a property manager until she joined Barchester in the year 2000 as administration assistant, serving the home faithfully since that time.

Steve Moss
Steve Moss
Lifestyle Coordinator

Hi, my name is Steve, and I have been a Lifestyle Coordinator at Mallard Court since 2006, and have achieved the NAPA (National Association of Activity Providers) Level 2 Award in Activity Provision in the Care Sector.

We provide a wide range of activities for the people we support, as well as for their families and friends. I also love to have one-to-one chats with residents who like to reminisce about their lives over a cup of tea and some biscuits.

We have our own minibus and have fun days out sight-seeing, having a picnic or going a local pub for a drink and a meal. We also arrange for local artists to provide musical entertainment for everyone at Mallard Court.

Debbie Crighton
Debbie Crighton
Care Practitioner

Debbie’s career in the care sector commenced in 2007 in a nursing home in Catterick, where she worked alongside qualified nurses. Debbie also worked on a challening behaviour unit.

Debbie moved to Bridlington in 2015 and worked 2 other care homes before joining the team at Mallard Court in 2017 as a senior carer.

Debbie trained to be a care practitioner, which she achieved in February 2019.

Jayne Kelly
Jayne Kelly
Bank Nurse

I trained at the Hull School of Nursing and when qualified I worked as a Practice Nurse in a Doctors surgery. I then became a Respiratory Nurse for a large pharmaceutical company. After this I then worked in two nursing homes before coming to Mallard Court

Tom Clarke
Tom Clarke
Nurse

Tom moved to Bridlington in 2018 and joined the Mallard Court team on 12th November. Tom began his working life as a nurse carer in 1978, and started his training to become a registered mental health nurse in 1979. Tom attended the Lanarkshire College of Nursing, qualifying in 1982. He then transferred to Law Hospital in Lanarkshire in 1985 to commence his general nurse training, finally graduating in 1986.

Tom worked throughout Lanarkshire until retiring from the NHS in 2013. He moved to a nursing home in West Lothian as a staff nurse until moving to Bridlington, and joined the Mallard Court team in 2019.

Nick Smith
Nick Smith
Head Chef

Hi, I am Nick, the Head Chef, and I have been employed at Mallard Court for over 20 years.

I originally achieved the City in Guilds Class 706 /  1 & 2 at Bridlington College and have a Postgraduate Certificate of Education in Advanced Food Hygiene.

Sue Clough
Sue Clough
Housekeeper

Sue has been a valuable member of our domestic team since 2014. She is a hard worker and always strives to ensure that Mallard Court is cleaned to the highest of standards.

The Pink Ladies
The Pink Ladies
Domestic and Laundry Team

Hello, we are part of the Mallard Court Domestic & Laundry Team and have all been employed by the home for a number of  years.

We are fondly known as 'The Pink Ladies" by residents, family and friends!

Elderly Care Team
Elderly Care Team
Carers

We have an experienced team of Carers who strive to deliver the best possible services to those we support. Our team provides expert end of life care and nothing is ever too much trouble for them.

Margaret Burton
Margaret Burton
Senior Carer

Margaret Burton joined the care team at Mallard Court in December 2018. She previously worked in two homes belonging to a large care group in Lancashire, before relocating to Yorkshire.

Memory Lane Team
Memory Lane Team
Carers

Our care team on Memory Lane provide holistic care to both residential and nursing residents.

Our staff who work on our community here furthered their dementia knowledge by completing dementia and mental health training specific to those residents who are in their care.

Leanne Adams
Leanne Adams
Senior Care Assistant

Leanne is a popular and well-respected member of the Mallard Court care team and has been employed at Mallard Court since 2002. She has previously worked in another care home for 4 years, and she is also qualified a hairdresser.

The Importance Of Meal Times

Our team at Mallard Court work hard to deliver good home-cooked Yorkshire food, for Yorkshire folk. We are always keen to learn about favourite foods so that our chefs can prepare some delicious cuisine that is catered to individual tastes. Alternative diets for residents are always available in the home, as we can all appreciate that sometimes we just fancy something different.


We Serve Food At
Breakfast, Lunch, Dinner.

Dietary Options
Vegetarian, Vegan, Pureed, Diabetic.

Our Photos

Menu
SAMPLE DAILY MENU.pdf SAMPLE BREAKFAST MENU.pdf SAMPLE ALTERNATIVE MENU.pdf
Activities Are So Important

We provide a wide range of group activities and individual one to one activities to meet our residents needs including musical entertainers, PAT dog visits, minibus outings, themed events and much more!

We take a person centred approach when planning each individuals activities so they can achieve a feeling of self worth and well-being.

We hold monthly meetings with the residents and also regular meetings with their family and friends, discussing any ideas that they may have, and also any problems that their may have. Both of our activities coordinators, Steve and Lynne, have completed NAPA Activity Workers Level 2 Award training, and are continually seeking new ideas so we can ensure life in the home is as varied and interesting as possible. We encourage strong community links with the local schools, colleges and local charities in the community. Steve is supported also by his dogs, Tia, Pebbles and Oscar who give great pleasure to the residents in our home, and can often be seen either on a persons lap or being taken for a walk around the home. Many of the visitors that come into Mallard Court commented that it is so friendly and welcoming.


Our Photos

Activities At Home
Music, Singing, Painting, Quiz Games, Crafts, Board Games, Exercise Class, Crosswords, Word Games, Excursions, Animal Petting, Knitting / Embroidery, 1 to 1 Activities, Reminiscence, Dancing, Card Games, Themed Events, Birthday Celebrations, Visiting Entertainment.

Activities Outside Our Home
Local Tourist Attractions.

Avocet Way
Kingsmeade
Bridlington
Humberside
YO15 3NT

Category Rating
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Read More https://api.cqc.org.uk/public/v1/reports/4747fa1f-0f14-4877-acd3-9af49484c588
Report Published 11th January 2020
Registration Date 15th February 2011
Transport
Bus Stop nearby, Car Park on-site.

Nearby Services
Shops, Restaurant.

Do you represent Mallard Court?

You can claim this profile as your own to keep it up-to-date.

Claim Profile