Keri Martin is Care Home Manager at Madeleine House.
Anchor’s Madeleine House in Birmingham is a trusted provider of residential care for elderly people, and we offer specialised services for elderly people who have dementia.
Our care home’s well trained and helpful staff provide 24-hour care and support to help you maintain your chosen lifestyle, adapting as your needs change.
At Madeleine House, activities play an important role and we aim to enhance our residents’ quality of life by providing a varied range of social activities.
We pride ourselves on the quality of our catering, with our chef preparing meals daily from fresh, seasonal ingredients.
Set in a leafy, inner city suburb and located in its own beautiful grounds, Madeleine House care home is close to local services and amenities, such as local bus stops, train stations and shops.
In times of uncertainty, Anchor is a care provider you can depend on. We are proudly not-for-profit with 50 years of experience.
Come and visit us at any time. We’re here to help and look forward to giving you a warm welcome.
We Can Provide
Companionship, Palliative, Personal care.
Physically Frail, Walking Frame.
Huntington Disease, Parkinson's Disease.
Type Of Dementia
Building and Facilities
Our Building and Facilities
At Madeleine House care home, we provide quality 24-hour residential care and specialist care for residents with dementia.
We support and develop our staff on an ongoing basis to enable them to provide the highest quality care for our residents.
At our home we have: - A library - A ‘pets are welcome’ policy by arrangement with the Manager - A shop for small items - A hairdressing salon - A lift to upper floors - A personal laundry facility and laundry service - A pay telephone or the facility for a private telephone line in each room - Regular religious services and meetings should you wish to take part - Newspapers which can be ordered and delivered daily to your room - Wheelchair access and car parking
Nearby facilities: - Birmingham town centre is 5 miles away and can be reached using excellent bus services - The nearest hospital is Heartlands, and the nearest railway station is at the top of the road - A local swimming pool and supermarket are 2 miles away
Anchor Hanover are always pioneering the use of modern technology. We provide the older people living in our care homes with access to Apple iPads as part of our on-going commitment to person-centred activities, meaningful engagement and the highest quality of dementia care
Pioneering the use of iPads in our care homes
Is Our Home Purpose Built
How Many Floors We Have
Who Owns Our Building
Conservatory, Dining Rooms, Library, Sitting Rooms, TV Lounges.
Madeleine House is a unique, purpose-built residence which was designed to provide social care. Set in a quiet location and in its own grounds, Madeleine House has single en-suite rooms,some with lovely views of the garden or the parkland area opposite.
Our home is fully furnished and decorated to a high standard with a call system which ensures that help is at hand 24 hours a day.
We also have: - Some rooms with their own kitchen area - Some rooms with views of the gardens - A television point and connections for satellite and digital TV - Tea-making facilities available to make drinks for you and your visitors
We encourage you to bring small personal items to enhance your room.
About Our Rooms
Number Of Rooms
Number Of Ensuite Rooms
Type Of Room
Kitchenette, Single Room.
Furnished, Garden View.
Alarm, Freeview TV, Tea and Coffee-making Facilities, Telephone Point.
Meet our Team
At Madeleine House, our caring and attentive staff work with our residents and their loved ones to create a detailed care plan which ensures our residents individual health and care needs are met.
We know how important it is to care for our residents with the dignity and respect they deserve and this is at the heart of what we do at Madeleine House care home.
Our commitment to advanced dementia training for our staff has helped the Department of Health pass its goal of 3,000 Dignity Champions nationwide.
Our health and social care partners include: - A GP who is available on request - A hairdresser visits every week - A chiropodist visits on request - A dentist and optician who visit the home. - The district nurse and physiotherapist who visit by arrangement
Meet the team
At Madeleine House we have a caring team of well qualified professionals, passionate about what they do and dedicated to ensuring our residents always feel confident that they can rely on a friendly face and helping hand 24-hours a day.
We encourage visits to Madeleine House so you can meet our team and get a feel of what it would be like to live here. You will be able to look around, meet other residents, find out what goes on and ask any questions you may have. It is important to us that you make the right decision and are happy with your choice of new home.
I am really proud to be working at Madeleine House as the Home Administrator and I look forward to supporting you with any questions you may have about our home.
The Importance Of Meal Times
We know how important mealtimes are and like them to be a sociable and enjoyable part of the day. Our experienced chefs attend Anchor's Cater Craft training course which enables them to understand the nutritional requirements of elderly people and to ensure all meals are prepared from fresh, seasonal ingredients.
We serve tasty, wholesome, good food and our menus change regularly with a daily choice available. We also cater for residents with special dietary needs and create a “dining atmosphere” by decorating these areas in colours that stimulate the appetite and create ambiance.
Our staff respect individual preferences. All these factors boost residents appetites and enable them to enjoy their meal, which is essential in maintaining a healthy lifestyle.
Our care home organises and arranges a variety of opportunities for our residents to enjoy daily activities in our home and in the local community.
We work in partnership with the National Association for Providers of Activities for Older People (NAPA) and encourage activities that enhance our residents’ lifestyle, health and wellbeing.
Residents preferred activities, interests and ability are discussed when they move in and an agreed plan ensures that these requests are fulfilled (wherever possible). Our residents’ suggestions for activities also help shape the planning process.
We organise supervised day trips to leisure facilities and places of interest as well as social events in the home, including themed restaurant evenings, arts and crafts, quizzes and regular entertainers.