Ledbury Nursing Home

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Ledbury Community Health & Care Centre
Market Street


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Profile Strength
Very Good 85%
Care Type Care Home
Care Category Nursing | Respite
Availability Yes
Regulator's Rating Good
Meet The Manager

Shelly Ford is Service Manager at Ledbury Nursing Home.

Nestled in the historic, beautiful and friendly town of Ledbury in Herefordshire, you will find Ledbury Nursing Home.  A general nursing home, offering a calm and caring home from home environment, for just 36 people, the small friendly home is arranged over just two floors.

All bedrooms are single with en-suite wet rooms but for those people who enjoy a bath there are assisted bathrooms on each floor.  The bedrooms are tastefully furnished and decorated, each has a large picture window, looking out to the town, some have views of the nearby Malvern Hills.

Life in Ledbury Nursing home is calm and loving, we encourage residents to socialise in one of the two dining rooms for meals as often as possible.

Music and activities play a large part of each day, encouraging socialisation and fun times for the residents living with us. Our mature, secure garden offers a safe place to enjoy the outdoor sunshine and wildlife.

Being part of the community is a key benefit of life in Ledbury Nursing Home. We encourage trips out locally for picnics and shopping or even just a drive around the rural countryside in our very own bus which also accommodates wheelchairs!

We offer respite and long-term placements for people with general nursing or residential needs. Our core values are Wellness, Happiness and Kindness and our talented team help residents feel at home and cared for offering support, 24 hours a day.

Virtual Tour
Welcome to Ledbury Nursing Home
Ledbury Nursing Home Virtual Tour
Care Options We Can Provide
Support For Companionship, Palliative, Personal care, Physiotherapy.
Disability Support Hearing Impairment, Physical Disability, Physically Frail, Speech Impairment, Visual Impairment, Walking Frame.
Medication By Mouth, Change Catheter, Injection, Suppository.
Nursing Specialisms Cancer, Epilepsy, Huntington Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Parkinson's Disease, Stroke.
Type Of Dementia Mild Dementia, Moderate Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age

Our Building and Facilities

The home is located right in the centre of Ledbury allowing easy access to shops and local amenities as well as the opportunity to ‘watch the world go by’ from one of the numerous lounges. There is a secure and sheltered garden in the centre of the home and plenty of activities on offer within the home.

How Many Floors We Have

Who Owns Our Building

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Dentist, GP, Hairdressers, Lift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

Our Photos


Ledbury Nursing Home is a small friendly nursing home with just 36 single en-suite rooms, and has a focus on person-centred care.

About Our Rooms
Number Of Rooms 36
Number Of Ensuite Rooms 36

Type Of Room
Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Telephone Point.

Our Photos

Care and the individual are at the very heart of everything they offer. Life in Ledbury nursing home is quiet and relaxed, with dedicated staff on hand 24 hours a day.

Our Team
Shelly Ford
Shelly Ford
Service Manager
Michelle Hill
Michelle Hill
Deputy Manager

I’m Michelle & have been Deputy Manager at Ledbury Nursing Home for 18 months now. I work 35 hours per week & work a mixture of clinical nurse shifts & management days, I really like the variety of the 2 & find all aspects of my role really interesting & like that 2 days are never the same.

I started working at Ledbury as an agency nurse 2 years ago & really enjoyed my shifts here so asked for a permanent position & started as a team leader part time in November 2018 before taking the deputy post 3 months later. I have been a registered nurse for 13 years where I worked in general surgery after qualifying before becoming a district nurse for 10 years prior to starting at Ledbury. I am a mum to 1 son & live locally. 

I enjoy relaxing in my spare time by walking the Malvern Hills & as a member at Malvern spa.

Teixeria Palma
Teixeria Palma
Nurse (Team Leader)

I have been a nurse since 2013 and came to Ledbury in 2018. I am a RGN but by role is so much more than being a nurse to the residents.

I ensure that all of the resident’s daily needs are met, plan their care in conjunction with them, various professionals and if needs be, the family involved.
I Develop person-centred support plans which truly reflect the individuals’ needs. I supervise our support staff with delivery of care. As a Team Leader on a nurse-led unit, I am always assessing and evaluating the changing in care needs and recognise the complexity of the needs we must meet.

Lisa Carne
Lisa Carne

Lisa Carne has worked for Ledbury for the last 17 years. She is committed to meeting all the needs of our residents and produces a wonderfully tempting array of food which everyone enjoys. The team uses as much fresh produce as possible and Lisa changes the menu to reflect the seasons and always provides different choices on any given day. 

Lisa also works closely with the nursing staff to make sure that any prescribed diets, including all texture modified diets are maintained and that the residents enjoy them, making sure that whatever the preference and taste of a resident, everyone has thoughtfully prepared and beautifully cooked food. She is passionate about the food she produces and knows how important the meals are to each resident. She is keen for feedback from staff and residents and will work hard to make sure our residents feel listened to and will incorporate their wishes in her daily routine and residents really look forward to their meals.

Anita Kinnear
Anita Kinnear
Activities Champion

Anita has worked at Ledbury Nursing Home for almost seven years.
She states she enjoys her role as activities champion as she gets to spend quality time with our residents. She feels passionate about making the residents feel happy, part of the community, engaged in their interests and introducing them to new activities to try. She feels it is important for the residents to be able to express themselves and to feel valued and their views to be heard. Some of the activities are Musical, arts and crafts, games, exercise classes and quizes which can be done in a group or as a one to one where the resident chooses not to come out of their room or where they are unable to. She also ensures that spiritual needs are catered for as part of our person-centred approach to the resident’s care and activities plan.

Paula Cresswell
Paula Cresswell

I have worked within Shaw for 10 years. I originally came to Ledbury as a Support worker on the nursing home and did that for 2 years. I was offered the chance to step into a more managerial role and for 2 years became the Domestic Supervisor. I returned to support work for a short while and then I became the home administrator, a role I still do today and have done for the past 5 years. As well as working within the nursing home I provide support for Market lodge, which is our acquired brain injury unit.

I work very closely with staff and residents in a variety of ways. I support residents to manage finances and purchases and deal with any queries they might have and run their errands. I enjoy the opportunity to get to know our residents and their families and love chatting with them as I go about my duties.

Funding Types
Local Authority Herefordshire, County of
Region West Midlands
We Accept Self-Funding Clients Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Pureed Pink tick icon Vegetarian
Our Menu Pink tick icon L Sample Menu.jpg
Our Photos
Activities Are So Important

Activities are an important part of each day for residents including engagement with the local community.
Person-centred care is at the very heart of everything they do 

Our Photos

L activity agenda.jpg

Activities At Home
1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Exercise Class, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Word Games.

Activities Outside Our Home
Local Tourist Attractions, Park, Pub, Shopping.

Ledbury Community Health & Care Centre
Market Street

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 15th December 2021
Last rated 11th January 2022

11th January 2022

11th January 2022

20th January 2021

8th February 2020

13th July 2017

30th June 2016

31st July 2014

31st December 2013

27th April 2013

12th December 2012

5th November 2012

Registration Date 22nd December 2010
Service Provider Shaw Healthcare (Ledbury) Limited, CF3 0LT
Bus Stop nearby, Car Park, Train Station nearby.

Places of Worship
Anglican Church.

Nearby Services
Park, Pub, Restaurant, Shops.
Our Awards
Community Hospitals Association Awards 2006 - Winner - The Innovations & Best Practise Award 2006

Frequently asked questions about Ledbury Nursing Home

Ledbury Nursing Home was given an overall rating of "Good" by the CQC in January 2022.
Ledbury Nursing Home provides Nursing and Respite care.
Ledbury Nursing Home has 36 rooms.
Ledbury Nursing Home is owned by Shaw Healthcare.
No. Ledbury Nursing Home does not offer Residential care.
Yes. Ledbury Nursing Home does offer Respite care.
No. Ledbury Nursing Home does not provide care for people with Dementia.
Ledbury Nursing Home comes under Herefordshire, County of.
Shelly Ford is the manager of Ledbury Nursing Home.

Profile Last Updated: 08 Aug 2022 | Report this Profile

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