Lanercost House

Berkley Grange
Newtown Road


Tel: 01228 595138

Care Provider: Barchester Healthcare Homes Limited

Care Type Care Home
Care Category Nursing, Dementia, Respite.
Availability Call for details
Overall CQC Rating Good
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Meet The Manager

Caroline Wilcox is Acting General Manager at Lanercost House.

Caroline Wilcox qualified as a registered general nurse in 1992, and began working in care homes straight away. She had undertaken staff nurse posts as well as working as a registered manager before joining Lanercost in 2005.

Caroline Wilcox

Lanercost House is located on a modern residential housing estate on the outskirts of Carlisle, which means we have easy access to local amenities. Nearby, you can enjoy the Scottish Borders, historic Carlisle and the beautiful Lake District.

We can cater to all different types of care needs; we provide first-class 24-hour nursing care and support here at Lanercost, and our dedicated Carlyle Suite offers expert dementia care for adults over 50 who have challenging behaviour. All rooms have en-suite shower facilities and are wheelchair accessible. There is a sensory room and a life skills kitchen. We have secure gardens, accessible from many bedrooms and all lounges.

We have our own physiotherapists and activities coordinators, and the inspector noted ‘people were well stimulated and supported in discrete and sensitive ways by staff.'

Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Bed Bound, Wheel Chair Bound, Walking Frame, Physical Disability, Physically Frail, Requires Hoist .
Medication By Mouth, Injection, Suppository.
Nursing Specialisms Stroke, Multiple Sclerosis.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Challenging Behaviour.
Dementia Specialisms Elderly Frail.
Respite Care Yes
Minimum Age

Our Building and Facilities

Here at Lanercost House, we can offer a comfortable and safe environment in our purpose-built home. Lanercost House provides 24-hour nursing and residential care for the elderly frail. We also have a unit that is staffed by experienced and qualified people who understand the complex care needs of residents living with dementia. The Carlyle Suite is a small unit which specialises in the care of residents over 50 with challenging behaviour and dementia. We have numerous lounges and quiet spaces for residents and families to enjoy throughout the home, along with landscaped gardens on all units, a sensory room and bespoke physiotherapy for individuals who require it. We have our own hairdressing salon and enjoy the services of a hairdresser twice weekly.

Is Our Home Purpose Built

How Many Floors We Have

Who Owns Our Building

Communal Rooms
Dining Rooms, TV Lounges, Sitting Rooms, Coffee Shop / Café, Bar / Pub.

What Else Do We Provide
Physiotherapy, Hairdressers, Minibus, Assisted Bathroom.

Our Garden
Communal Garden, Vegetable Plot, Seating, Secure Garden, Wheelchair Friendly Access, Communal Patio, Sensory Garden.

Our Photos

  • Double rooms
  • Electric profiling bed
  • En-suite toilet
  • Furnished rooms and own furniture welcomed
  • Nurse call system
  • Pets allowed
  • Room with garden views
  • Secure access to building
  • Smoke detectors
  • Thermostatic radiators

About Our Rooms
Number Of Rooms 82

Type Of Room
Single Room, Double Room.

Room Features
Furnished, Unfurnished, Direct Garden Access, Step Free Access, Garden View.

Room Facilities
Secure Access, Alarm.

Our Photos

From nurses and carers to chefs and housekeepers, staff in our home are here to deliver high quality care and services to those we support. 

Our Carers
Alan Bray
Alan Bray
Head of Maintenance

Alan Bray is our Head of Maintenance here at Lanercost. Alan has worked for Barchester since leaving school, and became Head of Maintenance at Lanercost in 2009. Alan is dedicate to ensuring our residents have a high standard of environment in which to reside at Lanercost. 

David Graham
David Graham
Head Chef

Hi, my name is David and I am the Head Chef here at Lanercost House

I am a chef with many years of experience, catering for the elderly frail and residents with dementia. I strive to make sure that each resident has a say in what appears on our menus and that our food is cooked in a traditional homely manner. 

I have additional qualifications in nutrition, so catering for specialist diets is no problem; in fact, it is a pleasure. 

I have a background in baking, so you will always get something of a treat with your cuppa on a visit! I look forward to seeing you soon!

Helen Stevenson
Helen Stevenson
Head Housekeeper

Helen started working for us as a Domestic Assistant. After witnessing her potential, work ethic and attention to detail, she was promoted to Head Housekeeper.

Helen always has a positive attitude and nothing is too much effort for her. She goes above and beyond in her role every day.

Joy Laws
Joy Laws
Physiotherapy Assistant

My name is Joy and I started working for Barchester in 1994 as a Care Assistant and eventually took on the position of Senior Carer. I obtained my NVQ Level 2 & 3 in Health and Social Care and an opportunity arose to move into a Physiotherapy Assistant role, which really appealed to me, as I feel it gives me hands-on experience and allows me lots of one-to-one time with residents.

Keighley Carruthers
Keighley Carruthers
Head of Carlyle Suite

Keighley has worked as a Registered Nurse with us for a few years and, after briefly leaving to join the NHS, she returned to us to take in the role of Head of Unit. We are all confident she will do a fantastic job and are appreciative she is part of our team.

Laura Atkinson
Laura Atkinson

Hi, my name is Laura, and I am the Administrator here at Lanercost House.

The Importance Of Meal Times

Our Head Chefs have extensive experience catering for a wide range of specialist dietary requirements. Menus are developed in consultation with residents, so that we can cater to individual likes, dislikes and nutritional needs - and is changed with the seasons. We are proud of our hospitality service which delivers a high standard of snacks and drinks throughout the day. We have a dedicated hostess team to ensure a variety of drinks are present throughout communal areas and in residents' bedrooms. Special occasions, such as birthdays and anniversaries, are always celebrated with a delicious homemade cake. Our chef is happy to listen to any requests from residents and food is always a topic of conversation at our regular resident and relative meetings.

We Serve Food At
Breakfast, Lunch, Dinner.

Dietary Options
Vegetarian, Vegan, Pureed, Diabetic.

Our Photos

Activities Are So Important

Our dedicated Activities Coordinators offer a wide range of mentally and physically stimulating activities for residents and families to enjoy. There are regular outings in the minibus to places of interest, such as local cafes, garden centres and parks, as well as visits from entertainers, musicians and singers - and also from PAT dogs. We host various events, such as themed days, cheese & wine evenings, in addition to offering one-to-one activity sessions, including pampering, games and puzzles. Our activities staff strive to ensure residents participate in any way they can with activities that reflect their capabilities and interests.

Our Photos

Activities At Home
Crafts, Exercise Class, Excursions, Themed Events, Birthday Celebrations, Visiting Entertainment.

Activities Outside Our Home
Local Tourist Attractions.
Can You Bring Your Pet

Berkley Grange
Newtown Road

Category Rating
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Read More
Report Published 26th June 2018
Registration Date 15th February 2011
Bus Stop nearby, Train Station nearby, Car Park on-site.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Hospital, Shops, Shopping Centre, Restaurant, Park, Pub.

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