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108 High Road
Leavesden Green
Watford
Hertfordshire
WD25 7AJ

Website

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Profile Strength
Excellent 97%
Care Type Care Home
Care Category Nursing | Dementia | Respite | Residential
Availability Yes
Weekly Prices From £1,200.00
Regulator's Rating Good
Meet The Manager

Mrs. Ann Hill is Home Manager at Lancaster Court.

Welcome to Lancaster Court, a purpose-built care home. Lancaster Court has been designed to accommodate individuals living with Dementia, Frailty and physical disabilities for both residential and nursing care requirements.

My name is Ann Hill, and I have been the home manager since it's opening in 2009. The home has truly developed its own unique personality, including the residents, staff and pets, making the home a warm and stimulating environment to live in. Please feel free to visit and get a feel of the pleasant atmosphere the home has to offer.

Lancaster Court is a 65 bed home situated in Watford. This spacious home provides expert care for older people, including those living with dementia and general nursing.


Entrance
Salon
Dining room
Bedroom 1
Bedroom 2
Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Bed Bound, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound.
Medication By Mouth, Injection, Suppository.
Nursing Specialisms Cancer, Epilepsy, Multiple Sclerosis, Parkinson's Disease, Stroke.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Agitation / Restlessness, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals here.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Our Building and Facilities

We strive to create a homely environment at Lancaster Court, and we provide all the comforts of good food, good company and friendly staff, in a calm and restful atmosphere. The home has excellent amenities, including comfortable lounges in which residents can relax. In addition, we have a dedicated area for dementia care, designed to enable those we care for to maintain their independence in a safe environment.

We now have a themed tea room at Lancaster Court, designed to enable residents, families and friends to meet in a relaxing, old fashioned tea room environment, and enjoy a day out experience without leaving the home.


Is Our Home Purpose Built
No

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Coffee Shop.

Our Garden
Communal Garden, Communal Patio, Seating.

How 'Smart' Are We?
Reduce Plastic Use.

Brochures
[RUNWOOD] Welcome Brochure Online.pdf

Our Photos

Description

 All of the bedrooms are beautifully furnished. We understand the value of individuality, so you will be able to personalise your accommodation with special familiar items you may wish to have around you, such as a favourite chair or pictures to go on the wall.


About Our Rooms
Number Of Rooms 65
Number Of Ensuite Rooms 65

Type Of Room
Single Room.

Room Features
Furnished, Unfurnished.

Room Facilities
Safe, Secure Access, Telephone Point.

Our Photos
Description

Our staff are selected not only for their experience and qualifications but also for their caring approach. Our aim is to ensure that our homes create an environment which really does feel like home, where friends and family are always welcome. We believe in "Dignity for Everyone, Every Day" and value the people we look after. We promise to provide a quality of life and sense of wellbeing and truly care for our residents.


Our Team
Mrs. Ann Hill
Mrs. Ann Hill
Home Manager

Welcome to Lancaster Court, a purpose-built care home. Lancaster Court has been designed to accommodate individuals living with Dementia, Frailty and physical disabilities for both residential and nursing care requirements.

My name is Ann Hill, and I have been the home manager since it's opening in 2009. The home has truly developed its own unique personality, including the residents, staff and pets, making the home a warm and stimulating environment to live in. Please feel free to visit and get a feel of the pleasant atmosphere the home has to offer.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,200.00
Nursing Fees From / Price Per Week £1,450.00
Residential Dementia Fees From / Price Per Week £1,200.00
Nursing Dementia Fees From / Price Per Week £1,450.00
Respite Fees From / Price Per Week £1,200.00

Funding Types
Local Authority Hertfordshire
Region East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Café Pink tick icon Restaurant
Dining Styles Pink tick icon A la Carte Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu has been verified by a registered nutritional therapist or dietitian.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon A la Carte


Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff also dine themselves with the residents they support.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.


Pink tick icon Kosher food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon Residents can get involved in the growing of food and/or ingredients on site.

Pink tick icon Our energy usage is well maintained.

Activities Are So Important

We take pride in our activities programme, and you will have the option to join in organised activities if you wish to do so. Our activity coordinators seek out and listen to residents who may have hobbies or pastimes, in addition to arranging a whole variety of activities and entertainment to stimulate all residents.


Our Photos

Timetables
[LANCASTER] Activity Planner Sample.pdf

Activities At Home
Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Music Entertainment, Quiz Games, Reminiscence, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions.
Our Pets

Pets are accepted by arrangement, please speak to the home manager for more information on our pets policy.


Can You Bring Your Pet
Yes

How We Help With Your Pet
Feeding, Sanitation.

108 High Road
Leavesden Green
Watford
Hertfordshire
WD25 7AJ

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 24th August 2020
Last rated 2nd February 2019
Reports

10th September 2020

2nd February 2019

22nd June 2016

1st March 2015

7th November 2013

2nd November 2012

20th September 2011

13th June 2011

Registration Date 16th December 2010
Service Provider Runwood Homes Limited, SS7 2QL
Transport
Bus Stop nearby, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Park, Pub, Restaurant, Shops.

Frequently asked questions about Lancaster Court

Lancaster Court was given an overall rating of "Good" by the CQC in February 2019.
Lancaster Court provides Nursing, Dementia, Respite and Residential care.
Lancaster Court has 65 rooms.
Prices for Lancaster Court start from £1,200.00 per week.
Lancaster Court is owned by Runwood Homes.
Yes. Lancaster Court does offer Residential care.
Yes. Lancaster Court does offer Respite care.
Yes. Lancaster Court does provide care for people with Dementia.
Lancaster Court comes under Hertfordshire.
Lancaster Court accepts Local Authority clients.
Lancaster Court accepts NHS Continuing Healthcare clients.
Mrs. Ann Hill is the manager of Lancaster Court.

Profile Last Updated: 08 Aug 2022 | Report this Profile

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