Lancaster Court
108 High Road
Leavesden Green
Watford
Hertfordshire
WD25 7AJ
|
Profile Strength |
Excellent 97%
|
|---|---|
| Care Type | Care Home |
| Care Category | Nursing | Dementia | Respite | Residential |
| Availability | Yes |
| Weekly Prices From | £1,200.00 |
| Regulator's Rating | Good |
Meet The Manager
Mrs. Ann Hill is Home Manager at Lancaster Court.
Welcome to Lancaster Court, a purpose-built care home. Lancaster Court has been designed to accommodate individuals living with Dementia, Frailty and physical disabilities for both residential and nursing care requirements.
My name is Ann Hill, and I have been the home manager since it's opening in 2009. The home has truly developed its own unique personality, including the residents, staff and pets, making the home a warm and stimulating environment to live in. Please feel free to visit and get a feel of the pleasant atmosphere the home has to offer.
About Us
Lancaster Court is a 65 bed home situated in Watford. This spacious home provides expert care for older people, including those living with dementia and general nursing.
Videos and Virtual Tours
Entrance
Salon
Dining room
Bedroom 1
Bedroom 2
Care
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Personal care. |
| Disability Support | Bed Bound, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Injection, Suppository. |
| Nursing Specialisms | Cancer, Epilepsy, Multiple Sclerosis, Parkinson's Disease, Stroke. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Infection Control (S.A.F.E.)
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| Infection Control Initiatives in place | ||
|---|---|---|
 |
Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
| Safe Visiting Space | |||||
|---|---|---|---|---|---|
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| Connectivity for resident testing, monitoring & communications |
|---|
|
Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals here. |
Provider Newsfeed
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on FacebookAdmission Criteria
Building and Facilities
| Our Building and Facilities |
|---|
|
We strive to create a homely environment at Lancaster Court, and we provide all the comforts of good food, good company and friendly staff, in a calm and restful atmosphere. The home has excellent amenities, including comfortable lounges in which residents can relax. In addition, we have a dedicated area for dementia care, designed to enable those we care for to maintain their independence in a safe environment. We now have a themed tea room at Lancaster Court, designed to enable residents, families and friends to meet in a relaxing, old fashioned tea room environment, and enjoy a day out experience without leaving the home. |
| Is Our Home Purpose Built |
|---|
| No |
| How Many Floors We Have |
|---|
| 3 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Coffee Shop. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Seating. |
| How 'Smart' Are We? |
|---|
| Reduce Plastic Use. |
| Brochures |
|---|
| [RUNWOOD] Welcome Brochure Online.pdf |
| Our Photos |
|---|
Rooms
| Description |
|---|
|
All of the bedrooms are beautifully furnished. We understand the value of individuality, so you will be able to personalise your accommodation with special familiar items you may wish to have around you, such as a favourite chair or pictures to go on the wall. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 65 |
| Number Of Ensuite Rooms | 65 |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
|---|
| Furnished, Unfurnished. |
| Room Facilities |
|---|
| Safe, Secure Access, Telephone Point. |
| Our Photos |
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Meet our Team
| Description |
|---|
|
Our staff are selected not only for their experience and qualifications but also for their caring approach. Our aim is to ensure that our homes create an environment which really does feel like home, where friends and family are always welcome. We believe in "Dignity for Everyone, Every Day" and value the people we look after. We promise to provide a quality of life and sense of wellbeing and truly care for our residents. |
| Our Team |
|---|
Mrs. Ann HillHome ManagerWelcome to Lancaster Court, a purpose-built care home. Lancaster Court has been designed to accommodate individuals living with Dementia, Frailty and physical disabilities for both residential and nursing care requirements. My name is Ann Hill, and I have been the home manager since it's opening in 2009. The home has truly developed its own unique personality, including the residents, staff and pets, making the home a warm and stimulating environment to live in. Please feel free to visit and get a feel of the pleasant atmosphere the home has to offer. |
Fees
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,200.00 |
| Nursing Fees From / Price Per Week | £1,450.00 |
| Residential Dementia Fees From / Price Per Week | £1,200.00 |
| Nursing Dementia Fees From / Price Per Week | £1,450.00 |
| Respite Fees From / Price Per Week | £1,200.00 |
| Funding Types | |
|---|---|
| Local Authority | Hertfordshire |
| Region | East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Food (Choice Dining)
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Pureed
Vegan
Vegetarian
|
|---|---|
| Dining Locations |
Bedroom Dining
Café
Restaurant
|
| Dining Styles |
A la Carte
Hot Trolley
Room Service
|
| Hospitality |
Guests are welcome for dinner (Covid permitting)
|
| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Residents can get involved in the growing of food and/or ingredients on site.
Our energy usage is well maintained.
Activities
| Activities Are So Important |
|---|
|
We take pride in our activities programme, and you will have the option to join in organised activities if you wish to do so. Our activity coordinators seek out and listen to residents who may have hobbies or pastimes, in addition to arranging a whole variety of activities and entertainment to stimulate all residents. |
| Our Photos |
|---|
| Timetables |
|---|
| [LANCASTER] Activity Planner Sample.pdf |
| Activities At Home |
|---|
| Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Music Entertainment, Quiz Games, Reminiscence, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions. |
Pets
| Our Pets |
|---|
|
Pets are accepted by arrangement, please speak to the home manager for more information on our pets policy. |
| Can You Bring Your Pet |
|---|
| Yes |
| How We Help With Your Pet |
|---|
| Feeding, Sanitation. |
Map
108 High Road
Leavesden Green
Watford
Hertfordshire
WD25 7AJ
Regulator Ratings
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 24th August 2020 |
| Last rated | 2nd February 2019 |
| Reports | |
| Registration Date | 16th December 2010 |
| Service Provider | Runwood Homes Limited, SS7 2QL |
10th September 2020 Amenities
| Transport |
|---|
| Bus Stop nearby, Train Station nearby. |
| Places of Worship |
|---|
| Anglican Church, Catholic Church, Methodist Church. |
| Nearby Services |
|---|
| Park, Pub, Restaurant, Shops. |
