John Stanley Hornchurch

58 Station Lane
Hornchurch
Essex
RM12 6NB

Website

Tel: 01708 472911

Care Provider: John Stanley's Care Agency Limited

Care Type Care At Home
Care Category Dementia.
Availability Call for details
Overall CQC Rating Good
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Meet The Manager

Lisa McDonald has been working at John Stanley Hornchurch since .

Why did you decide to work at Manorcourt Homecare?

I was looking for a new challenge and one of my previous colleagues recommended the company.

What role did you carry out before you came to Manorcourt Homecare?

Registered Manager for a local authority. I worked in social care for 20 years.

What do you think a person needs to do to be good in your role?

Have experience in working in care. You need a knowledge and understanding of CQC regulations, good management and leadership skills.

What’s been your biggest professional challenge in your current role, or in your career to date?

Recruitment.

What has been your biggest career highlight to date?

Obtaining my Registered Manager with CQC.

Lisa McDonald

At Manorcourt Homecare in Hornchurch (part of the Healthcare Homes Group) we provide care and support services to the following people living in the local community.

  • Adults and older people
  • People with dementia
  • People who are terminally ill
  • People with a sensory impairment
  • People with a learning disability
  • People with mental health problems
  • People with brain injury

Some people prefer to live in the comfort of their own home but due to an illness, chronic condition or advancing age, this at times is difficult without some support. At Manorcourt Homecare we listen to what you have to say and provide a bespoke service for you.  We can provide care from 30 minute visits up to 24 hour care and live in care.  We also offer both a sleeping/waking night service.

We are excited to inform you of our new service, Branch Out.  This service offers a wide range of companionship services in the home, hospital or daily life setting for all ages.  Our Branch Out Buddies can match specific interests and hobbies as desired or requested.  Our Branch Out service can also help relieve the stress of caring for a loved one by providing a much needed break to their own families and friends.

Please follow this link to view our independent care brochure.

Please follow this link to view our live in care brochure.

Please follow this link to view our live in service FAQs brochure.

Care Options We Can Provide
Support For Companionship, Personal care, Palliative, End Of Life, Rehabilitation, Independent Living.
Disability Support Physical Disability, Hearing Impairment, Speech Impairment, Visual Impairment.
Housekeeping Cleaning, Meal Preparation, Shopping, Transportation.
Nursing Specialisms Parkinson's Disease, Traumatic Brain Injury, Heart Disease, Stroke.
Medication By Mouth.
Type Of Dementia Mild Dementia.
Dementia Specialisms Alzheimer's.
Care Visits Hours, Days.
Description

Our care staff are trained to the highest standards using our internal training programme. Care workers are chosen not only for their skills but for their warmth, friendliness and caring attitude. Carers provide professional care that respects the rights and dignity of each individual.


Our Carers Are
DBS Checked True

Our Carers
Lavinia Warrick
Lavinia Warrick
Live in Services Manager

Joined 2017

Why did you decide to work at Manorcourt Homecare?

It seemed a challenge for me as I had never worked in a live in service previously.

What role did you carry out before you came to Manorcourt Homecare?

Commissioning care in a local authority as well as 12 years in both adults and children social care.

What’s your favourite part of your working day and why?

Going out to complete assessments, meeting new clients and families.

What’s been your biggest professional challenge in your current role, or in your career to date?

After running my own business for the last 5 years, it was a challenge to come back in to an office environment. The move to Manorcourt Homecare has proved to be such a positive one.

What has been your biggest career highlight to date?

Being nominated for the Healthcare Homes Group Star Awards 2018; such a lovely gesture.

Kim Strange
Kim Strange
Administrator

Joined 2008

Please detail any relevant education/training

NVQ 3 in Customer Service, NVQ 3 in Palliative Care

Year started working at Manorcourt Homecare

2008

Why did you decide to work at Manorcourt Homecare?

A previous colleague of mine recommended the company due to its good reputation

What role did you carry out before you came to Manorcourt Homecare?

I worked for Barclays Bank for 31 years in different roles from junior to team leader. I was also a training officer.

Malwina Zuk
Malwina Zuk
Live In Team Leader

Joined 2018

Please detail any relevant education/training

NVQ 3

Year started working at Healthcare Homes

2018

Why did you decide to work at Healthcare Home?

I heard about the company that it is very good at taking good care of both clients and staff.  I also wanted new challenges for myself and to develop and Manorcourt Homecare provide me with both.

What role did you carry out before you came to Healthcare Homes?

Support worker – shift leader

What’s your favourite part of your working day and why?

Visiting clients and carrying out assessments.  This is because I get to know new people and their life stories.  Also organising handovers as they are challenging to fit everything in a strict timeframe.

Jeanne Overton
Jeanne Overton
Live in Team Leader

Joined 2012

Why did you decide to work at Manorcourt Homecare?

The company has a great reputation

What role did you carry out before you came to Manorcourt Homecare?

Carer/co-ordinator for another company

What do you think a person needs to do to be good in your role?

Patience, a caring nature and patience

What’s your favourite part of your working day and why?

I don’t have a favourite part of the day, I love it all

Lynn Brockwell
Lynn Brockwell
Care Co-ordinator

Joined 1996

Lynne Pritchard
Lynne Pritchard
Team Leader

Joined 2013

Why did you decide to work at Manorcourt Homecare?

I was my Dad’s main carer for three years; this made me decide to become a carer

What role did you carry out before you came to Manorcourt Homecare?

Stay at home Mum

What do you think a person needs to do to be good in your role?

Organised, be able to prioritise and multi-task

What has been your biggest career highlight to date?

Becoming a team leader

What qualities do you think make a good branch manager?

Patience, understanding and fairness

Julie Clark
Julie Clark
Medication officer

Joined 2008

Please detail any relevant education/training

Level 2 Safe Handling of Medication

Why did you decide to work at Manorcourt Homecare?

A family member recommended the company

What role did you carry out before you came to Manorcourt Homecare?

Hairdressing

What do you think a person needs to do to be good in your role?

To be able to work independently or within a team. Be able to multi-task

Karen Chambers
Karen Chambers
Co-ordinator

Joined 2004

What role did you carry out before you came to Manorcourt Homecare

Co-ordinator at another care agency

What do you think a person needs to do to be good in your role?

To be able to work as part of a team

What qualities do you think make a good branch manager?

To have good leadership qualities and be fair

Funding Types
Local Authority Havering
Region London
We Accept Local Authority Funding Yes

The Importance Of Meal Times

We provide assistance with preparing breakfast, lunch and/or evening meal from as little as half an hour. This service provides both choice and control about what you would like to eat and at your preferred time.


We Can Prepare
Breakfast, Lunch, Dinner, Hot Meals, Cold Meals, Snacks.

Dietary Options
Vegetarian.

Activities Are So Important

Do you have an important appointment or social engagement coming up and would like someone to accompany you? Our care workers support people every day by enabling outings to occur, without worry, while assisting with all aspects of care.



Please follow this link to view our Branch-Out-Services


Our Photos

Staff Specialities
Word Games, Excursions.

Category Rating
CQC Registered Yes
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Read More https://api.cqc.org.uk/public/v1/reports/266d132f-02ef-47a8-bcb1-d99e2863387c
Report Published 3rd January 2020
Registration Date 12th January 2011

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