Hopes Green
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Profile Strength |
Excellent 90%
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|---|---|
| Care Type | Care Home |
| Care Category | Respite | Residential |
| Availability | Yes |
| Weekly Prices From | £950.00 |
| Regulator's Rating | Requires Improvement |
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Meet The Manager
Joanne Fellows is Care Home Manager at Hopes Green.
About Us
What makes the resident experience at Hopes Green so special? We believe it’s our real sense of ‘family’ that has kindness, friendliness and respect right at its heart.
Our team provides residential care for older people who need a little help with everyday activities such as washing, dressing and eating, including those living with dementia. We also offer short respite stays to give home carers a well-earned break. In every case we’re here to provide all the care each person’s own family could wish for. Hopes Green is within walking distance of our village shops and other amenities. All areas of our home are fresh and cheerful with a choice of lively or quiet communal spaces where residents can relax with each other or welcome family and friends.
Videos and Virtual Tours
Welcome to Hopes Green Care Home
Care
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Complex Care, Convalescence, Daily Respite Care, End of Life, Independent Living, Learning Disability (ALD), Mental Healthcare, Palliative, Personal care, Reablement, Rehabilitation, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth. |
| Nursing Specialisms | Aids, Alcohol and Drugs misuse, Bariatric care, Cancer, Cerebral Palsy, Chronic Traumatic Encephalopathy (CTE), Creutzfeldt-Jakob Disease, Crohn's Disease, Depression, Epilepsy, Heart Disease, Huntington Disease, Korsakoff, Liver Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Normal Pressure Hydrocephalus, Pain Management, Parkinson's Disease, Posterior Cortical Atrophy, Prader Willi Syndrome, Schizophrenia, Stroke, Traumatic Brain Injury, Ulcerative Colitis. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
| Respite Care | Yes |
Infection Control (S.A.F.E.)
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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The welfare, safety and happiness of residents, team members and visitors is our number one priority. In response to the COVID-19 pandemic, our additional stringent measures are constantly reviewed to ensure we continue to meet Government and Public Health guidance, for everyone’s safety and wellbeing, whilst continuing to offer a comfortable and happy place to live, work and visit. |
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| Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Infection Screening | We are using technology to screen for infections & monitor symptoms. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
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Visitors | The provider assured the regulator that it was preventing visitors from catching and spreading infections. |
| To view the provider’s latest Inspection Reports, Click here. | ||
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals here. |
Admission Criteria
| Minimum Age |
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| 65 |
Building and Facilities
| Our Building and Facilities |
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Our home provides interiors and facilities that are modern and welcoming. We encourage all residents to make their bedrooms feel even cosier with personal touches such as cherished pictures, mementos and small items of furniture. Residents at Hopes Green have a choice of communal lounges for conversation and watching TV and a quiet sitting room, all perfect places to welcome visitors. In the warmer months people also enjoy getting together outdoors in our peaceful gardens with their comfortable patio seating and a secure central courtyard with ornamental fountain. We’d be delighted to show you around to experience our homely, welcoming atmosphere for yourself so please arrange to pop in for a chat. |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Chiropodist, Dentist, Hairdressers, Lift, Optician. |
| Our Garden |
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| Communal Garden, Communal Patio. |
| Brochures |
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| hog-hopes-green-brochure.pdf |
| Our Photos |
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Rooms
| Description |
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We have 50 en-suite, single rooms. We encourage all residents to make their bedrooms feel even cosier with personal touches such as cherished pictures, mementos and small items of furniture. Each room has phone and TV points and residents have access to free wifi throughout the home. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 50 |
| Number Of Ensuite Rooms | 50 |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Unfurnished. |
| Room Facilities |
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| Catch up TV, Freeview TV, Internet Access, Sky/Cable TV, Telephone Point. |
| Our Photos |
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Meet our Team
| Description |
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Our team is made up of qualified naturally caring people who continue to build their skills with on-going training. As well as providing excellent professional care, our entire team is dedicated to fostering a sense of home and of belonging. That means taking plenty of time to understand individual residents, their likes and dislikes, and exploring all the ways we can make them happy and comfortable. It’s all about giving our residents and their loved ones the confidence that we’re providing the very best of care, and delivering special resident experiences every day. |
| Our Team |
|---|
Joanne FellowsCare Home Manager |
Fees
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £950.00 |
| Residential Dementia Fees From / Price Per Week | £950.00 |
| Funding Types | |
|---|---|
| Local Authority | Essex |
| Region | East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Food (Choice Dining)
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Lounge/Diner
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
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The preparation, nutritional value and presentation of food.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A critical component for good health.
We are conducting internal and/or 3rd party food safety audits.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents have access to Dining Room.
Residents have access to a flexible meal service beyond defined times.
There is a weekly menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
There are no unnecessary disruptions during mealtimes.
Activities
| Activities Are So Important |
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Another way we can help our residents to feel at home is for them to do familiar things. So our dedicated Activities Leaders gently encourage residents to carry on doing things they enjoy. If someone had a hobby or pastime they did before they arrived, we’ll encourage them to continue it with us. Or perhaps they may like to learn something new. The important thing is that we treat every resident as an individual. If they enjoy sharing time with others, either in our home or on an organised trip out, they’re most welcome. Or, if they prefer quiet time alone, we’ll respect that too. |
| Our Photos |
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| Activities At Home |
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| Excursions, Themed Events. |
| Activities Outside Our Home |
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| Local Tourist Attractions. |
Pets
| Our Pets |
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Pets are allowed upon discussion. |
| Can You Bring Your Pet |
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| Yes |
Map
16 Brook Road
South Benfleet
Essex
SS7 5JA
Regulator Ratings
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 3rd March 2021 |
| Last rated | 31st March 2021 |
| Reports | |
| Registration Date | 4th November 2011 |
| Service Provider | Four Seasons 2000 Limited, SK9 1BU |
31st March 2021 Amenities
| Transport |
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| Bus Stop nearby. |
| Places of Worship |
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| Anglican Church, Catholic Church, Methodist Church. |
| Nearby Services |
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| Park, Pub, Restaurant, Shops. |
