|
Profile Strength |
Excellent 95%
|
|---|---|
| Care Type | Home Care |
| Care Category | Personal | Dementia | Respite |
| Availability | Yes |
| Hourly Prices From | £27.00 |
| Regulator's Rating | Good |
Meet The Manager
Samantha Callow is Branch Manager at Helping Hands Wolverhampton.
I have worked in care for 25 years and started my care career in Cornwall where I worked with adults with learning disabilities. When I moved back to Wolverhampton, I continued to work in this sector and progressed to a senior carer in domiciliary care. I have been a registered manager for the last three and a half years. I have two children and most of my time outside of work is spent with them. I enjoy spending time in the garden, and since lockdown I have taken a keen interest in gardening and baking.
Because, life is better at home.
There are many benefits to opting for home care rather than a care home. But by choosing Helping Hands Wolverhampton, there is one real, unique difference: bespoke home care from a carer who’s completely dedicated to you or your loved one.
Helping Hands is a fully managed care provider, this means your care is completely regulated by the CQC and CIW, it is managed by a local team, all costs are included, and we will provide a replacement carer if your usual carer is ill or unsuitable. We also provide our carers with fantastic employee benefits, such as holiday pay and a pension package, to ensure that we retain the very best carers to look after you or your loved one.
We’ve been caring for people in their own homes in Wolverhampton for three decades. Whether you need visiting care a few times a week or round-the-clock live-in care, there are many benefits to opting for a home care service over a care home. Here are just a handful:
- Stay in the comfort of your home, with nurse-led support if needed
- Personal, one-to-one attention from your chosen carer
- Keep your existing lifestyle and daily routines
- Choose what you eat and when you eat
- Pets can stay with you at home
If you or a loved one have recently been discharged from hospital or are being discharged imminently, you may need a bit of extra help around the home until you’re back on your feet. A Helping Hands carer can help your recovery through assisting with physio, mobility and medication, as well as providing practical assistance around the home and discreetly aiding with personal care routines.
It might be that you yourself are receiving care and would like a travelling companion to accompany you on your dream holiday whilst providing specialist support. Whatever your reason for needing short-term support, we’ll make sure your respite carer fully understands your requirements and preferences, so that we can help you enjoy the right type and level of care.
Our team in Wolverhampton can support you and your needs in the comfort of your own home covering Wolverhampton, Dudley and the surrounding areas.
| Care Options | We Can Provide |
|---|---|
| Care Given | Companionship, Independent Living, Palliative, Personal care. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Housekeeping | Cleaning, DIY, Gardening, Household Admin, Laundry, Meal Delivery service, Meal Preparation, Prescription Collection, Shopping, Tidying, Transportation. |
| Nursing Specialisms | Crohn's Disease, Depression, Diabetes, Parkinson's Disease, Ulcerative Colitis. |
| Medication | By Mouth, Change Catheter, Suppository. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Challenging Behaviour, Wandering . |
| Dementia Specialisms | Alzheimer's. |
| Care Visits | 1 Hour, 2 Hours, 3 Hours, 30 Mins, 4 Hours, 6 Hours, Full Day, Full Day & Night, Night Service (awake / waking), Sitting-in Service, Sleep-in Service. |
| Transport | Carer provides own vehicle, Will accompany on Public Transport. |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
|
We are working within the government guidelines to help protect our staff and clients. |
||
| Infection Control Initiatives in place | ||
|---|---|---|
 |
Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
|
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Fees For Individuals | Fee |
|---|---|
| Hourly Daytime Rate | £27.00 |
| Funding Types | |
|---|---|
| Region | West Midlands |
| We Accept Self-Funding Clients | Yes |
| Local Authority Funded Clients | No |
| The Importance Of Meal Times |
|---|
|
Here at Helping Hands, we understand the importance of a nutritious diet to both your physical and mental wellbeing. As part of your care package, we can help with every step of maintaining a balanced diet, from meal planning and food shopping to cooking your meals and snacks. |
| We Can Prepare |
|---|
| All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks. |
| Dietary Options |
|---|
| Pureed, Vegetarian. |
| Our Photos |
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| Activities Are So Important |
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As part of our home care services, we can support you with maintaining your hobbies and interests, or even picking up an activity you’ve always wanted to. Whether it’s arts and crafts around the home, or getting out and about for a social event or club, your carer will help you embrace your interests and enjoy your independence in and out of the home. |
| Our Photos |
|---|
| Staff Specialities |
|---|
| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Religious Services, Reminiscence, Singing, Word Games. |
| Our Pets |
|---|
|
Your pets bring happiness and comfort every day, no matter what shape or size they may be. Essential jobs can cause a little too much strain if you are elderly or unwell, so your carer will either carry out these tasks for you, or assist you to help keep up your usual routine. |
| How We Help With Your Pet |
|---|
| Feeding, Sanitation, Walking. |
Regulator: CQC
| Current Ratings | |
|---|---|
| CQC Registered | Yes |
| Overall | Good |
| Safe | Good |
| Well Led | Outstanding |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 4th February 2020 |
| Last rated | 4th March 2020 |
| Reports | |
| Registration Date | 8th September 2016 |
| Service Provider | Midshires Care Limited, B49 6EP |
4th March 2020 We cover Wolverhampton, Dudley, and the surrounding areas.
Our Registered Address is:
Office Suites 1, First Floor
Anders Square
Wolverhampton
West Midlands
WV6 7QH
Frequently asked questions about Helping Hands Wolverhampton
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