|
Profile Strength |
Excellent 96%
|
|---|---|
| Care Type | Home Care |
| Care Category | Personal | Dementia | Respite |
| Availability | Yes |
| Hourly Prices From | £28.00 |
| Regulator's Rating | Good |
Meet The Manager
Jayne Knight is Branch Manager at Helping Hands Home Care Swindon.
As Branch Care Manager for Swindon, it is my responsibility to lead both the branch and community team to ensure that the day-to-day operations of the branch run smoothly whilst adhering to CQC regulations and promoting Helping Hands' values and principles.
At Helping Hands, we foster a caring, compassionate environment to ensure our customers feel safe, secure and fully at ease with their carers. Our guarantee to every customer is that all of our carers have the right tools, knowledge and skillset to do their job, so that you can receive the exceptional care you need and deserve.
Throughout my career, I have worked in home care, residential and supported living. I have achieved levels 2 & 3 in Health and Social Care, and in 2019 I graduated with my Leadership & Management in Health and Social Care Level 5.
I am a dementia champion and a member of Dementia Friends; care is a passion that I have had throughout my career.
Because, life is better at home.
Opting for home care from Helping Hands Swindon gives you personalised support from the UK’s most widely-trusted home care provider.
Helping Hands is a fully-managed care provider. This means all aspects of your care are included in the weekly cost and it is exclusively managed by your local team, as well as being completely regulated by the CQC. We only employ carers who are kind, empathetic, and passionate about helping others, and every carer receives our industry-leading training which equips them to provide specialist support to people with a wide variety of needs.
We’ve been caring for people in their own homes for three decades. Whether you need visiting care a few times a week or round-the-clock live-in care, the extensive benefits of staying at home for care include:
- Enjoy the comfort, familiarity and security of home
- Personal, one-to-one attention from your chosen carer
- Keep your existing lifestyle and daily routines
- Choose your own meals, snacks and drinks
- Continue living with beloved pets
If you or a loved one have recently been discharged from hospital or are being discharged imminently, you may need a bit of extra help around the home until you’re back on your feet. A Helping Hands carer can help your recovery through assisting with physio, mobility and medication, as well as providing practical assistance around the home and discreetly aiding with personal care routines.
We also offer short-term respite care for those occasions when someone needs care on a temporary basis. Perhaps you’re planning a family holiday and are looking for a trustworthy care provider to look after your loved one in your absence. We believe that our flexible, continuous respite service is preferable to the stress and upheaval of moving into residential care for a few weeks.
It might be that you yourself are receiving care and would like a travelling companion to accompany you on your dream holiday whilst providing specialist support. Whatever your reason for needing short-term support, we’ll make sure your respite carer fully understands your requirements and preferences, so that we can help you enjoy the right type and level of care.
Our team in Swindon can support you and your needs in the comfort of your own home covering Cricklade, Malmesbury, Marlborough, Swindon, and the surrounding areas.
| Care Options | We Can Provide |
|---|---|
| Care Given | Companionship, Convalescence, Daily Respite Care, End of Life, Independent Living, Palliative, Personal care, Reablement, Rehabilitation, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Housekeeping | Cleaning, Gardening, Household Admin, Laundry, Meal Delivery service, Meal Preparation, Medical Appointments, Prescription Collection, Shopping, Tidying, Transportation. |
| Medication | By Mouth, Change Catheter, Suppository. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
| Care Visits | 1 Hour, 2 Hours, 3 Hours, 30 Mins, 4 Hours, 6 Hours, Days, Full Day, Full Day & Night, Hours, Min, Night Service (awake / waking), Sitting-in Service, Sleep-in Service, Weeks. |
| Transport | Carer provides own vehicle, Will accompany on Public Transport, Will drive client's vehicle. |
| Technology | Key Safes. |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
|
We are working within the government guidelines to help protect our staff and clients. |
||
| Infection Control Initiatives in place | ||
|---|---|---|
 |
Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
|
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
|
Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
|
Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| To view the provider’s latest Inspection Reports, Click here. | ||
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Fees For Individuals | Fee |
|---|---|
| Hourly Daytime Rate | £28.00 |
| Funding Types | |
|---|---|
| Region | South West |
| We Accept Self-Funding Clients | Yes |
| Local Authority Funded Clients | No |
| The Importance Of Meal Times |
|---|
|
The importance of mealtimes |
| We Can Prepare |
|---|
| Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks. |
| Dietary Options |
|---|
| Gluten-free, Halal, Kosher, Pureed, Vegan, Vegetarian. |
| Our Photos |
|---|
| Activities Are So Important |
|---|
|
Keep living life on your own terms |
| Our Photos |
|---|
| Staff Specialities |
|---|
| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Flower Arranging, Gardening, Knitting / Embroidery, Painting, Quiz Games, Religious Services, Reminiscence, Singing, Word Games. |
| Our Pets |
|---|
|
Your pets bring happiness and comfort every day, no matter what shape or size they may be. Essential jobs can cause a little too much strain if you are elderly or unwell, so your carer will either carry out these tasks for you, or assist you to help keep up your usual routine. Both live-in and visiting carers will be able to provide assistance with all manner of pet care and support to keep you living independently at home together. |
| How We Help With Your Pet |
|---|
| Feeding, Sanitation, Walking. |
Regulator: CQC
| Current Ratings | |
|---|---|
| CQC Registered | Yes |
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 20th July 2018 |
| Last rated | 11th September 2018 |
| Reports | |
| Registration Date | 20th July 2017 |
| Service Provider | Midshires Care Limited, B49 6EP |
11th September 2018 Cricklade, Malmesbury, Marlborough, Swindon, and the surrounding areas.
Our Registered Address is:
126 Commercial Road
Swindon
Wiltshire
SN1 5PL
Frequently asked questions about Helping Hands Home Care Swindon
The UK's largest & most detailed directory of elderly care and retirement living options
10,424
Care Homes
12,144
Home Care Services
882
Live-in Care Services
1,858
Retirement Living Developments
Autumna is the UK's largest and most comprehensive later-life living & elderly care directory. Our detailed search facility and team of expert advisors can help you find the best care homes, nursing homes, retirement homes, retirement villages, home care, and live-in care services for you or your loved one's needs. Our website is free to use, we are proudly independent, and we never take referral fees.
