Profile Strength |
Excellent 93% ![]() |
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Care Type | Home Care |
Care Category | Dementia | Respite | Personal |
Availability | Yes |
Hourly Prices From | £27.50 |
Regulator's Rating | Good |
Founded in March 2007 we provide the highest quality care in the home to the communities of Ruislip, Harrow and the surrounding area.
Caroline & Stuart Hart, the owners of Home Instead Ruislip & Harrow, have a passion to ensure that the care services that we provide through our highly trained CAREGivers are second to none.
Our services help our clients remain independent and achieve their goal to remain in their own homes for longer, surrounded by many cherished memories, that we have no doubt give our clients and their families greater happiness. This is what makes what we do here at Home Instead truly worthwhile.
Specialising in non-medical care in the home, our office is proud to be part of the national Home Instead family of independently owned offices in over 200 locations throughout the UK.
Please use these links to access our e-brochures:
https://www.homeinstead.co.uk/brochure/bhlgcl
https://www.homeinstead.co.uk/brochure/nz0ce7
Care Options | We Can Provide |
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Care Given | Companionship, Convalescence, End of Life, High Dependency, Independent Living, Mental Healthcare, Palliative, Personal care, Rehabilitation, Support for Couples. |
Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
Housekeeping | Cleaning, Laundry, Meal Preparation, Prescription Collection, Shopping, Tidying, Transportation. |
Nursing Specialisms | Cancer, Diabetes, Multiple Sclerosis, Parkinson's Disease, Stroke. |
Medication | By Mouth. |
Type Of Dementia | Mild Dementia, Moderate Dementia. |
Dementia Behaviour | Challenging Behaviour. |
Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
Care Visits | 1 Hour, 2 Hours, 3 Hours, 4 Hours, 6 Hours, Days, Full Day, Full Day & Night, Hours, Night Service (awake / waking), Sitting-in Service, Sleep-in Service, Weeks. |
Transport | Carer provides own vehicle, Will accompany on Public Transport, Will drive client's vehicle. |
Technology | Family Apps, Home Safety Monitoring, Key Safes, Personal Alarm. |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Infection Screening | We are using technology to screen for infections & monitor symptoms. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
Covid-19 Emergency Support Framework |
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The regulatory body has assessed care providers on their ability to manage four key areas during the pandemic. Click here to download their assessment. |
More details coming soon
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
Description |
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We are very proud to have a priceless team of dedicated, compassionate and reliable CAREGivers, many of whom go above and beyond on a daily basis to take care of our clients, our CAREGivers are what drives our success. |
Our Team |
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![]() Amarjit BhattiRecruiterAmarjit started working at Home Instead in March 2018 as a CAREGiver and soon realised that she had found her passion in life. She very quickly started to build great relationships with her clients and colleagues. ![]() Ashley SkatesField Service ManagerAshley started working for Home Instead in May 2013 as a CAREGiver and loved the job immediately. She loved the variety of calls, the clients that she visited, the camaraderie between the CAREGiver's and the flexibility of the hours to suit her and her family. ![]() Clair BirdSchedulerI was lucky enough to join the Home Instead Team in May 2011. It was my first job in the care sector and knew that I had found my vocation. I feel the services that Home Instead provide are completely ‘person centred’. Home Instead has made this approach its own and all the CAREGivers and office team put this into practice every single day. I have completed my NVQ level 2 in Health and Social Care and The Care Certificate and I am very much looking forward to starting my level 3 in the near future. I joined the office team in November 2017 as the Scheduler and I have learnt so much over the past 6 months and I hope my time and experience as a CAREGiver helps me to be appreciate the fantastic job our CAREGivers do every day. ![]() Emma MillsClient Service ManagerEmma joined Home Instead in January 2016 as a Caregiver after seeing an advert in a shop window and thought she would have a change of profession after working in transport for many years. ![]() Jacqueline ShortRegistered Nurse and Live in AdministratorJackie joined Home Instead in October 2020 after working as a NHS Registered Nurse for 30 years. 18 months into retirement Jackie decided that it was not for her and after meeting Caroline & Stuart at Ruislip Bowling Club she was happy to come out of retirement and join the team. ![]() Pauline McLeanAdministrator and Compliance ManagerPauline joined Home Instead in October 2016. Prior to that Pauline worked as a nursery officer for many years during which time she gained her Level 3 Diploma in childcare. Pauline has gained much experience in her career and has also studied to obtain a number of additional qualifications, including NVQ Level 2 & 3 in Business Administration and a HND in Business. ![]() Stuart and Caroline HartOwnersTheir roles within the business are complimentary with Caroline focusing on the general management of the office working closely with the staff and the management of social media. As well as the financial management of the business, Stuart is focused on continuing to build relationships with local providers and organisations to ensure that Home Instead Ruislip and Harrow continue to make a positive contribution to the community. Stuart is also the Responsible Individual for the service registered with CQC. ![]() Tracy YoungOffice Manager / Head of PeopleTracy joined Home Instead Ruislip and Harrow in April 2020 as Head of People. Previously she had worked at the Denham and Stoke Poges Franchise where she completed her Care Certification and provided quality support to clients whilst also supporting the CAREGivers by carrying out their observations, supervision meetings and personal development. On joining Harrow and Ruislip Tracy started working with the recruitment team supporting CAREGivers as Head of People and also took on the role of Office Manager supporting the office based staff and the day to day running of the office. |
Fees For Individuals | Fee |
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Hourly Daytime Rate | £27.50 |
Hourly Night-time Rate | £27.50 |
Hourly Rate - Bank Holiday | £59.00 |
Hourly Rate - Christmas Day | £59.00 |
Full Night Rate - Sleeping | £200.00 |
Full Night Rate - Awake | £240.00 |
Fees For Couples | Fee |
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Hourly Daytime Rate | £27.50 |
Hourly Night-time Rate | £27.50 |
Hourly Bank Holiday Rate | £59.00 |
Hourly Rate - Christmas Day | £59.00 |
Full Night Rate - Sleeping | £200.00 |
Full Night Rate - Awake | £240.00 |
The Importance Of Meal Times |
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Our home help services for older people include preparing meals to the need of the individuals |
We Can Prepare |
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All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks. |
Dietary Options |
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Diabetic, Gluten-free, Halal, Kosher, Pureed, Vegan, Vegetarian. |
Our Photos |
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Activities Are So Important |
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Our home help services for older people include keeping you active, with activities to suit you |
Our Photos |
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Staff Specialities |
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1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Excursions, Exercise Class, Gardening, Knitting / Embroidery, Music Entertainment, Quiz Games, Reminiscence, Singing, Visiting Entertainment, Word Games. |
Our Pet Policy |
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We will happily provide our services to Clients with pets. |
How We Help With Your Pet |
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Feeding, Walking. |
Category | Rating |
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CQC Registered | Yes |
Overall | Good |
Safe | Good |
Well Led | Good |
Caring | Good |
Responsive | Good |
Effective | Good |
Read More | https://api.cqc.org.uk/public/v1/reports/521e0582-5cdc-46a5-968b-0c1cd6c9130b |
Report Published | 29th June 2018 |
Registration Date | 8th February 2016 |
Our Awards |
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5 Star Employer in Care 2018, 2019 & 2020
Princess Royal Award for Training 2016 & 2019
Queen's Award for Enterprise Innovation 2016
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Ruislip, South Ruislip, Ruislip Manor, West Ruislip, North Ruislip, Eastcote, Pinner, Northwood Hills, Rayners Lane, Northolt, Harrow, Harrow on the Hill, South Harrow, North Harrow, West Harrow, Harrow Weald, Ickenham, Harefield, Uxbridge, Hillingdon
Our Registered Address is:
51a High Street
Ruislip
Middlesex
HA4 7BD
13,506
Care Homes
11,783
Home Care Services
268
Live-in Care Services
1,325
Retirement Living Developments