Elm Bank Care Home

Dene Road
NE46 1HW


Tel: 01434 606767

Email: Jayne Appleby

Care Provider: Four Seasons (Bamford) Limited

Care Type Care Home
Care Category Dementia, Respite, Residential.
Availability Call for details
Prices Start From £630.00
Overall CQC Rating Requires Improvement
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Meet The Manager

John Shiells is Care Home Manager at Elm Bank Care Home.

As one of the leading nursing homes in Hexham, you’ll find Elm Bank Care Home situated in a quiet residential area in the historic town. We are found close to the train station and in easy reach of the A69, making us easily accessible for visitors to pop-in for a chat.

Our Care team offers both residential care to those who need help with daily tasks, as well as residential dementia care where we support people to maintain their independence and individuality, encouraging social activity and building relationships within the home. We also provide respite care to give family or friends a well-earned break.

We are recognised as a top provider of dementia care in Hexham,

Care Options We Can Provide
Support For Companionship, Personal care, Palliative, End Of Life.
Disability Support Walking Frame, Physically Frail.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's.
Respite Care Yes
Minimum Age

Our Building and Facilities

You’ll find Elm Bank Care Home situated in a quiet residential area in the historic town.

Residents at Elm Bank have a communal lounge for conversation or watching TV on each of our floors, all perfect places to meet with visitors. In the warmer months people also enjoy getting together outdoors in our private garden with its well-kept lawn, where our more green-fingered residents are encouraged to help out.

Who Owns Our Building

Communal Rooms
Dining Rooms, TV Lounges, Sitting Rooms, Conservatory.

What Else Do We Provide
Chiropodist, Optician, Dentist, Hairdressers, Library, Lift.

Our Garden
Communal Garden, Seating.


Our Photos


All 42 single residents' rooms have a TV point. Wi-fi is available throughout the home. Residents are encouraged to make their rooms even comfier by the addition of their own furniture and cherished mementos.

About Our Rooms
Number Of Rooms 48

Type Of Room
Single Room.

Room Features
Furnished, Unfurnished.

Room Facilities
Freeview TV, Sky/Cable TV, Catch up TV.

Our Photos

Our team provides residential care for people who need a little help with everyday activities, specialised support for those living with dementia and short respite stays to give home carers a well-earned break. We also welcome adults and younger people with physical or learning disabilities. In every case we’re here to provide all the care each person’s own family could wish for.

Weekly Fees Start From Fee
Fees Start From £630.00
Residential Fees From £630.00
Residential Dementia Fees From £630.00

The Importance Of Meal Times

There’s nothing quite like traditional home cooking to give everyone a lift.

We always ask residents and their families about their food preferences and dietary requirements. Our chef and catering team then work with dieticians to create meals that are nutritious and tasty, using fresh seasonal ingredients.

To add more variety, we also make a point of celebrating with special meals and events throughout the year. Residents can be served in our pleasant restaurant-style dining rooms or, if they prefer, they can take their meals in the privacy of their own rooms.

We Serve Food At
Breakfast, Lunch, Dinner.

Dietary Options
Vegetarian, Vegan, Pureed, Diabetic.

Our Photos

Activities Are So Important

Another way we can help our residents to feel at home is for them to do familiar things. So our dedicated Activities Leaders gently encourage residents to carry on doing things they enjoy. If someone had a hobby or pastime they did before they arrived, we’ll encourage them to continue it with us. Or perhaps they may like to learn something new.

The important thing is that we treat every resident as an individual. If they enjoy sharing time with others, either in our home or on an organised trip out, they’re most welcome. Or, if they prefer quiet time alone, we’ll respect that too.

Our Photos

Activities At Home
Gardening, Cooking, Crafts, Excursions, Visiting Entertainment.

Activities Outside Our Home
Local Tourist Attractions.

Dene Road
NE46 1HW

Category Rating
Overall Requires Improvement
Safe Requires Improvement
Well Led Requires Improvement
Caring Good
Responsive Requires Improvement
Effective Requires Improvement
Read More https://api.cqc.org.uk/public/v1/reports/4aef20fc-5a79-4bbe-9671-49c3ab8d7aeb
Report Published 8th December 2018
Registration Date 9th November 2011
Bus Stop nearby, Train Station nearby, Car Park on-site.

Places of Worship
Anglican Church, Catholic Church.

Nearby Services
Hospital, Shops, Restaurant, Pub.

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