Live ratings for care homes

Live ratings for care homes

How do Live Ratings on Autumna work?

Prospective clients always want to know how your home rates in relation to your competitors. Using Digital Reception, Custr Check-In or Digital Visitors' Book software will give you that opportunity by capturing and displaying Live Ratings on Autumna. This software gives you the ability to invite any visitor who enters your home the opportunity to review how good their experience was! 

When visitors sign out of your home they are presented with the option to provide feedback. It's quick and it's easy. The reviews are then sent to Autumna in real-time and they update on your premium profile instantly.

Live ratings example

What is a Visitor Management System?

Visitor Management Systems are a digital tool, utilised by care and nursing homes for logging and managing visitors, contractors, and staff. It serves as a modern alternative to traditional sign-in books in reception areas.

Digital Reception Visual

Key Benefits:

  • Enhances the first impression for visitors and contractors by adding your branding and logo.
  • Boosts Care Quality Commission (CQC) ratings through the collection of immediate visitor feedback.
  • Integrates with Autumna Live Ratings, enabling the display of live feedback on premium profiles.
  • Strengthens resident safeguarding by incorporating additional security measures and pre-check-in questions.
  • Reduces staff costs by minimising administrative tasks.
  • Limits any spread of viruses through contactless check-in options, such as QR codes.
  • Complies with GDPR standards by securely handling personal data.
  • Offers integration possibilities with existing healthcare management systems.
  • Streamline fire evacuation procedures by providing a real-time roster of all visitors and staff in the care home.

    Suppliers:

    Person Centred Software Logo

    Digital Reception

    Digital Reception is a front of house e-reception book for visitors, staff and residents. A highly configurable system, supporting any number of social care settings.

    A front of house e-reception book for visitors, staff and residents.

    Learn More
    Custr Logo

    Custr Check-In

    An all-in-one platform to manage your care home efficiently. It includes tools for visitor check-in, feedback capture, evacuation lists, and more to replace paper-based logging.

    Visitor & Staff Sign-in App For Care & Nursing Homes.

    Learn More
    Coolcare connected reception Logo

    Digital Visitors' Book

    Guests can register easily, instantly syncing to resident and staff databases. You can track visitor logs, capture feedback, and provide greater accountability.

    A front of house e-reception book for visitors, staff and residents.

    Learn More

    Get in touch

    If you would like to add your Live Ratings onto your Autumna profile please contact:

    Debbie Harris

    Email: [email protected]
    or call 01892 335 330

    If you would like to enquire about setting up Digital Reception, e-Reception Book or Digital Visitors' Book please use the contact details below.

    Ian Trott - Digital Reception

    Email: [email protected]
    or call: 07462 871931

    Mike Gainey - Custr Check-In

    Email: [email protected]
    or call: 01489 336 291

    CoolCare Sales Team - Digital Visitors' Book

    Email: [email protected]
    or call: 01133 853 853

    The UK's largest & most detailed directory of elderly care and retirement living options

    10,269

    Care Homes

    11,645

    Home Care Services

    1,687

    Live-in Care Services

    1,736

    Retirement Living Developments

    Autumna is the UK's largest and most comprehensive later-life living & elderly care directory. Our detailed search facility and team of expert advisors can help you find the best care homes, nursing homes, retirement homes, retirement villages, home care, and live-in care services for you or your loved one's needs. Our website is free to use, we are proudly independent, and we never take referral fees.