Hawkhill House Nursing Home
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234 North Deeside Road
Milltimber
AB13 0DQ
| Care Type | Care Home |
|---|---|
| Care Category | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,458.00 |
| Regulator's Rating | Good |
Meet The Manager
Mel Shearer is Care Home Manager at Hawkhill House Nursing Home.
In 2013 I moved into care home management, still in the Aberdeen area, and became the Home Manager at Hawkhill House in 2015.
I enjoy the challenges and the diversity of what I do – I can be dealing with many different issues on a day-to-day basis. I really like to be able to make a difference in someone’s life, and my career allows me to do this every day. I am passionate about making sure our residents are happy and comfortable, providing the support they need to maintain their independence and enhance their quality of life.
I take responsibility for the day to day running of all aspects of the home ensuring the care we provide to the residents are of high quality and are person-centred. I take a very active approach in the skills and development of my team, enabling them to achieve their best potential and deliver great care. I work very closely with senior management to ensure that the home is compliant with all regulatory requirements.
At Hawkhill House care home in Milltimber we provide high quality nursing care for up to 41 elderly people. Situated within one and a half acres of sheltered grounds, Hawkhill House is west of Aberdeen and conveniently situated on the city’s main bus route. Milltimber is a residential suburb of Aberdeen, beside open countryside which is within easy level walking distance.
Hawkhill House
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, Nursing Dementia / EMI, Palliative, Personal care. |
| Disability Support | Bed Bound, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: Care Inspectorate - Scotland | ||
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Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
| To view the provider’s latest Inspection Reports, Click here. | ||
| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals here. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Our Building and Facilities |
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Indoor Facilities:
Outdoor Facilities:
Our colourful and prizewinning gardens provide peace and seclusion and many opportunities for social activities. With attractive areas at all times of the year, the gardens are a place of therapeutic relaxation for residents and visitors alike. Care Facilities
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| Is Our Home Purpose Built |
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| No |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Conservatory, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, GP, Hairdressers, Lift, Minibus, Physiotherapy. |
| Our Garden |
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| Communal Garden, Communal Patio, Seating, Secure Garden, Vegetable Plot, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Individual Heating Controls, Reduce Plastic Use. |
| Brochures |
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| Hawkhill House.pdf |
| Our Photos |
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| Description |
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Within the home, all of the bedrooms are tastefully decorated and furnished to a high standard, each complete with en-suite facilities. There are also a number of further bathrooms, which provide assisted bathing facilities for residents requiring extra support. Room facilities:
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| About Our Rooms | |
|---|---|
| Number Of Rooms | 41 |
| Number Of Ensuite Rooms | 41 |
| Type Of Room |
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| Shared Room, Single Room. |
| Room Features |
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| Direct Garden Access, Furnished. |
| Room Facilities |
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| Alarm, Freeview TV, Internet Access. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Nursing Fees From / Price Per Week | £1,458.00 |
| Nursing Dementia Fees From / Price Per Week | £1,577.00 |
| Respite Fees From / Price Per Week | £1,658.00 |
| Funding Types | |
|---|---|
| Local Authority | Aberdeen |
| Region | None specified |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Gluten-free
Halal
Kosher
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Bistro
Lounge/Diner
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| Dining Styles |
A la Carte
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
Pass by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Bistro.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
We use organically grown food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
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Our specialist group of activities co-ordinators make sure there are a range of mental, physical and social activities for our residents to participate in and enjoy. A packed schedule of games, activities and trips means there is a social event to suit every resident's taste. Residents are able to take pleasure in a range of entertainment options, including singers and dance troupes, from the various types of visiting entertainment. |
| Our Photos |
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| Activities At Home |
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| Birthday Celebrations, Board Games, Card Games, Crafts, Excursions, Exercise Class, Flower Arranging, Gardening, Music Entertainment, Painting, Reminiscence, Themed Events, Visiting Entertainment. |
| Activities Outside Our Home |
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| Local Tourist Attractions, Park. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Yes |
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Are your windows double glazed? | Partial |
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Do you have an EPC rating? | Yes |
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Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you monitor your waste? | Yes |
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Do you train your team on recycling practices? | Yes |
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Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
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Do you measure your energy consumption? | Yes |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use online rotas? | Yes |
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Do you use digital care plans? | Yes |
| Our Pets |
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Pets are welcome. |
| Can You Bring Your Pet |
|---|
| Yes |
234 North Deeside Road
Milltimber
AB13 0DQ
Regulator: Care Inspectorate - Scotland
Autumna uses the Care Inspectorate's combined grading data which combines information from their new quality framework evaluations and their previous quality inspection methodology. If no recent rating has been awarded, an older rating from a previous inspection will be displayed.
| Category | Rating |
|---|---|
| Overall | Good |
| Wellbeing | Outstanding |
| Care and Support | Outstanding |
| Environment | Good |
| Staff | Outstanding |
| Management | Outstanding |
| Read More | https://www.careinspectorate.com/index.php/care-services?detail=CS2015342220 |
| Report Published | 16th February 2021 |
| Transport |
|---|
| Bus Stop nearby, Car Park on-site. |
| Places of Worship |
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| Anglican Church, Catholic Church, Methodist Church. |
| Nearby Services |
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| Church, Pub, Restaurant, Shops. |
Frequently asked questions about Hawkhill House Nursing Home
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