The Laurels Care Home
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Francis Way
Hetton-le-Hole
Houghton Le Spring
Tyne and Wear
DH5 9EQ
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,022.00 |
| Regulator's Rating | Good |
Meet The Manager
Emma Taylor is Home Manager at The Laurels Care Home.
The Laurels Care Home in Hetton-le-Hole is close to local shops and public transport, making us easily accessible for visitors to pop-in for a chat. We have good transport links to Sunderland and Durham, which make for great day trips out for our residents and their loved ones to spend quality time together.
Our residents enjoy a comprehensive activities programme based on the interests of our current residents, including: Trips to the coast for fish and chips, arts & crafts club, picnics in the park, visits to Beamish and pub lunches.In addition to this, our residents enjoy regular music and dance sessions, and decorating their home for themed events. From our wonderful trips out to our weekly clubs, entertainment is never far at The Laurels.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, Daily Respite Care, High Dependency, Independent Living, Palliative, Personal care, Rehabilitation. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Injection, Suppository. |
| Nursing Specialisms | Aids, Cancer, Cerebral Palsy, Crohn's Disease, Epilepsy, Huntington Disease, Korsakoff, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Parkinson's Disease, Prader Willi Syndrome, Stroke. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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We are working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Infection Screening | We are using technology to screen for infections & monitor symptoms. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
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Visitors | The provider assured the regulator that it was preventing visitors from catching and spreading infections. |
| To view the provider’s latest Inspection Reports, Click here. | ||
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals here. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| LGBTQ Welcome |
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| Yes |
| Our Building and Facilities |
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Our home provides interiors and facilities that are modern and welcoming. Most bedrooms are en-suite and we encourage residents to make their rooms feel even cosier with personal touches such as cherished pictures and mementos. Residents at The Laurels have a choice of two television lounges, both perfect places to welcome visitors. In the warmer months everyone also enjoys our gardens with their patio seating area and raised beds. We’d be delighted to show you around to experience our homely, welcoming atmosphere for yourself so please arrange to pop in for a chat. |
| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Day Centre, Hairdressers, Lift, Minibus, Stairlift. |
| Our Garden |
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| Communal Garden, Communal Patio, Seating, Secure Garden, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Reduce Plastic Use. |
| Brochures |
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| The-Laurels-Care-Home-new-home-brochure.pdf |
| Our Photos |
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| Description |
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We have 50 bedrooms, most of which are en-suite. We encourage residents to make their rooms feel even cosier with personal touches such as cherished pictures and mementos. Each room has a television point and residents have access to free wifi throughout the home. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 50 |
| Number Of Ensuite Rooms | 48 |
| We offer these types of ensuite rooms: Bathroom with Bath. | |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Unfurnished. |
| Room Facilities |
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| Catch up TV, Freeview TV, Internet Access, Sky/Cable TV, Telephone Point, Wifi. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,022.00 |
| Nursing Fees From / Price Per Week | £1,022.00 |
| Residential Dementia Fees From / Price Per Week | £1,132.00 |
| Funding Types | |
|---|---|
| Local Authority | Sunderland |
| Region | North East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Dining Styles |
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Our menu has been verified by a registered nutritional therapist or dietitian.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Room Service
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
There is a weekly menu.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
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Another way we can help our residents to feel at home is for them to do familiar things. So our dedicated Activities Leaders gently encourage residents to carry on doing things they enjoy. If someone had a hobby or pastime they did before they arrived, we’ll encourage them to continue it with us. Or perhaps they may like to learn something new. The important thing is that we treat every resident as an individual. If they enjoy sharing time with others, either in our home or on an organised trip out, they’re most welcome. Or, if they prefer quiet time alone, we’ll respect that too. |
| Our Photos |
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| Timetables |
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| 8165FD_Magic Moments Insert_v8 (002)-compressed.pdf |
| Activities At Home |
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| 1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Themed Events, Visiting Entertainment. |
| Activities Outside Our Home |
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| Local Tourist Attractions, Park, Pub, Shopping. |
| Our Pets |
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Please discuss with the home manager. |
| Can You Bring Your Pet |
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| Yes |
Francis Way
Hetton-le-Hole
Houghton Le Spring
Tyne and Wear
DH5 9EQ
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 13th January 2022 |
| Last rated | 2nd August 2019 |
| Reports | |
| Registration Date | 30th December 2010 |
| Service Provider | Tamaris Healthcare (England) Limited, SK9 1BU |
1st February 2022 | Transport |
|---|
| Bus Stop nearby, Car Park. |
| Places of Worship |
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| Methodist Church. |
| Nearby Services |
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| Park, Pub, Restaurant, Shops. |
Frequently asked questions about The Laurels Care Home
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