Viera Gray House
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| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,839.00 |
| Regulator's Rating | Requires Improvement |
Meet The Manager
Beverly is Deputy Manager at Viera Gray House.
I have worked at Viera Gray House for well over 15 years and have worked my way up from a Senior Carer to Deputy Manager. I aspire to develop the home and create a place where the residents feel safe and settled. Outside of work, I enjoy spending time with my children and meeting my friends.
Viera Gray House Care Home in Barnes, Richmond, is one of the most homely, friendliest and welcoming care homes in the borough. Our ethos of care and inclusion of our residents is one of the things that really sets us apart and one of the features of the home our residents and their families love the most.
As soon as you walk into Viera Gray you realise that it is a little bit different to the other care homes you have seen. The residents are a bit happier and the families just a bit more relaxed about how their loved ones are cared for. The staff just get it! They instinctively understand how difficult it is for anybody that has to choose a care home for their loved ones and we try to make the process as easy as possible. We believe that the minimum starting point for our residents is that they remain happy and enjoy this chapter of their lives.
The home is managed by Greensleeves Care a not-for-profit organisation and one of the best and most respected care charities in the country.
Viera Gray House
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Daily Respite Care, Independent Living, Mental Healthcare, Personal care. |
| Disability Support | Hearing Impairment, Physical Disability, Physically Frail, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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Our staff are trained to use measures which prevent and control infections. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
|
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| To view the provider’s latest Inspection Reports, Click here. | ||
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals here. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
|---|
| 65 |
| LGBTQ Welcome |
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| Yes |
| Our Building and Facilities |
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The home is located in a tree-lined road, just a few moments away from the Thames and the London Wetlands Centre, and also within easy reach of Barnes High Street, which provides both entertainment and shopping opportunities. The home’s bespoke design features high-quality and comfortable surroundings, bright attractive communal areas and gardens, whilst at the same time having a uniquely friendly feel. The home has a range of recreational spaces, including an inner courtyard with attractive plants and fountain where our residents have the opportunity to relax in the sun or enjoy a spot of gardening. |
| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Charity |
| Communal Rooms |
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| Conservatory, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Hairdressers, Lift, Minibus. |
| Our Garden |
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| Communal Garden, Communal Patio, Seating. |
| Our Photos |
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| Description |
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There are a total of 38 rooms, all of which have en-suite facilities. Although each room is fully furnished to a high standard, residents are encouraged to bring in personal items such as pictures, ornaments and small items of furniture. The rooms are also equipped with a call bell system and TV point. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 41 |
| Number Of Ensuite Rooms | 38 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Garden View. |
| Room Facilities |
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| Freeview TV, Internet Access, Telephone Point. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,839.00 |
| Residential Dementia Fees From / Price Per Week | £1,915.00 |
| Funding Types | |
|---|---|
| Local Authority | Richmond upon Thames |
| Region | London |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Our Photos |
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
A freedom to eat the food you want, when you want it.
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
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Our activities are personalised to suit our residents’ wishes and interests and to enable them to stay as active and independent as possible. We have a schedule of entertainment and activities that are woven into the fabric of the day. In this way we keep days interesting and fun for all. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Exercise Class, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions. |
| Our Pets |
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To be arranged by the home manager |
| Can You Bring Your Pet |
|---|
| Yes |
27 Ferry Road
London
SW13 9PP
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 25th April 2023 |
| Last rated | 27th May 2023 |
| Reports | |
| Registration Date | 17th November 2015 |
| Service Provider | Greensleeves Homes Trust, EC3M 3JY |
27th May 2023 | Transport |
|---|
| Bus Stop nearby, Train Station nearby. |
| Places of Worship |
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| Anglican Church, Catholic Church, Methodist Church. |
| Nearby Services |
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| Hospital, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Viera Gray House
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