Tilford Care & Nursing Home
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Grange Road
Tilford
Farnham
Surrey
GU10 2DG
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,020.75 |
| Regulator's Rating | Requires Improvement |
Meet The Manager
Lisa Kirtland is registered Manager at Tilford Care & Nursing Home.
Our staff go the extra mile for our residents. Staff come in on their days off to help with outings and events, even bringing their children to help or join in. After heavy work and paperwork they still manage to find time to interact with our residents and build on relationships within the home and those connected to it, and we’re always keeping an eye out for new activity ideas and possible visitors to the home for the residents’ enjoyment.
Tilford Care is situated in a lovely, quiet environment in the suburb of Farnham, Surrey, with high-quality, affordable care and service.
We respect the privacy, space and right of all of our residents to make personal choices. Each resident is different and we offer a number of activities and menu options to make everyone happy, motivated and feel cared for.
When someone enters Tilford they become a part of the Agincare family immediately. We look after them and assist them as much as possible in independence, decision-making and retaining control. Tilford is their home and we support their changing physical and emotional needs for as long as possible.
We aim for the best possible quality of life for residents living with dementia and treat everyone as an individual.
We care for families as well as residents - the door is always open for a chat and we have regular family forums to offer support.
Tilford Care & Nursing Home
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Palliative, Personal care. |
| Disability Support | Bed Bound, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Injection, Suppository. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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Agincare remains proactive in safety measures for residents, teams and visitors, and continues to follow changing Covid-19 guidance closely. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Safe Visiting Space | |||||
|---|---|---|---|---|---|
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals here. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| Our Building and Facilities |
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To meet the range of different needs and requirements, Tilford is fully equipped. We don't arrange our communal areas in a clinical way, because we want Tilford to feel like' home.' Our comfortable living rooms and dining room provide plenty of space for group activities or to find a quieter spot somewhere else. Free Wi-Fi is available in the whole building and residents have an iPad to Skype friends and relatives. |
| Is Our Home Purpose Built |
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| No |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Minibus. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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Tilford has 37 expansive rooms with en suite bathrooms or a wash basin. There are showers and baths nearby rooms with no en suites. As part of our renovation process, our bedrooms were furnished to a high standard. We encourage our residents, should they wish, to personalise their rooms with their own photos and furniture. This helps residents feel more at home and have their own memories around them. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 50 |
| Number Of Ensuite Rooms | 40 |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
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| Furnished, Garden View, Step Free Access, Unfurnished. |
| Room Facilities |
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| Freeview TV, Internet Access, Sky/Cable TV, Telephone Point, Wifi. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,020.75 |
| Nursing Fees From / Price Per Week | £1,272.25 |
| Funding Types | |
|---|---|
| Local Authority | Surrey |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Gluten-free
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
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| Dining Styles |
Room Service
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Room Service
A freedom to eat the food you want, when you want it.
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
Residents can get involved in the growing of food and/or ingredients on site.
| Activities Are So Important |
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At our home we are lucky to have a wonderful co-ordinator of activities who works one-to-one with individuals, and organises group activities. Our daily activities programme ranges from book and film clubs, to music, quizzes, crafts and storytelling. Our residents are involved in proposing new events and journeys, and we make to sure to take full advantage of our minibus! We have strong links to the local community. We are well connected with local churches, and we receive regular visits from them. We also have links to local schools. |
| Our Photos |
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| Activities At Home |
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| Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Local Tourist Attractions. |
| Our Pets |
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At Tilford we have an aviary with cockatiels and budgies that we have hand-reared from eggs. The residents thoroughly enjoy watching the birds. |
| Can You Bring Your Pet |
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| No |
Grange Road
Tilford
Farnham
Surrey
GU10 2DG
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Requires Improvement |
| Inspection Reports | |
| Last inspected | 11th November 2021 |
| Last rated | 19th January 2022 |
| Reports | |
| Registration Date | 20th December 2016 |
| Service Provider | Tilford Care Home Limited, DT5 1BB |
19th January 2022 | Transport |
|---|
| Car Park on-site. |
| Places of Worship |
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| Anglican Church, Catholic Church, Methodist Church. |
| Nearby Services |
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| Shops. |
Frequently asked questions about Tilford Care & Nursing Home
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