Oak Springs | Care Home | Liverpool, L15 9ED
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37 Church Road
Wavertree
Liverpool
Merseyside
L15 9ED

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Weekly Prices From £1,128.33
Regulator's Rating Good
Meet The Manager

Andrea Lyon is The Home Manager at Oak Springs.

With over 30 years experience of in nursing and care, Oak Springs’ registered manager Andrea Lyon has a well-practised approach to providing care with kindness, compassion and dignity.Over her career she has worked in the NHS in a number of roles including acute medical wards, hospital night teams, discharge teams and as an A&E manager supporting junior doctors. She transitioned to residential care, where she has worked in various homes as a care manager, deputy manager, and now manager.

Andrea Lyon

Oak Springs is a luxury, purpose-built care home in Wavertree in Liverpool.

Oak Springs Care Home offers residential, dementia care and respite for older people. Our accommodation has been designed to create a comforting and nurturing environment, with private en-suite bedrooms and spacious, friendly living spaces for our residents to enjoy.

Led by registered manager Andrea Lyon, this purpose-built care home offers the highest quality care with compassion, dignity and respect.

The Liverpool-based care home's staff are passionate about how they care for residents. Decorated to offer warm, safe and welcoming surroundings, caring staff ensure residents can maintain their independence and feel at home. 

Oak Springs provides 24-hour individualised care in high-quality, comfortable surroundings with excellent facilities. Built on three floors, the care home is built to a modern standard that ensures it is energy efficient and kind to the environment


Oak Springs. Meet the Managers.
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Tour of the home
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Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Agitation / Restlessness, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's, Lewy Body, Mixed Dementias, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Sandstone Care Group are working closely with Public Health, Local Authorities, and the Care Quality Commission to implement all guidelines regarding the coronavirus pandemic.

We carefully follow guidance from Public Health England and Wales combined with the Care Quality Commission, Care Inspectorate Wales and the Local Authority for information. Residents and families are kept up to date through regular contact with our home managers. Our staff have all received the relevant specialist training on infection control. Our homes have increased the frequency of sanitation including high frequency touchpoints.

Our housekeepers have received additional training and guidance and, along with their existing cleaning schedules, using commercial grade quality cleaning products, they will continue to keep our homes clean and safe. Staff arrive in their own clothes and change into a clean uniform on site.

1. STAYING UP TO DATE WITH POLICIES AND GUIDANCE

We carefully follow guidance from Public Health England and Wales combined with the Care Quality Commission, Care Inspectorate Wales and the Local Authority for information. Residents and families are kept up to date through regular contact with our home managers. Our staff have all received the relevant specialist training on infection control.

2. INCREASED CLEANING AND DISINFECTION

Our homes have increased the frequency of sanitation including high frequency touchpoints. Our housekeepers have received additional training and guidance and, along with their existing cleaning schedules, using commercial grade quality cleaning products, they will continue to keep our homes clean and safe. Staff arrive in their own clothes and change into a clean uniform on site.

3. HIGH QUALITY PPE

We have a consistent supply of optional, high-quality PPE for both staff and visitors which is utilised and handled in line with Government guidance. This includes both how it should be worn, and how it should be removed and disposed of.

4. TESTING

If staff and residents feel unwell, or are presenting symptoms of Covid-19, they are tested using a Lateral Flow test device.

5. ESSENTIAL CONTRACTORS AND VISITORS FOLLOW INFECTION CONTROL PROCEDURES

All visitors and contractors must follow our infection control procedures. These include hand sanitation and using optional medical grade PPE that is issued upon entry. At visitors and contractors discretion, we accept proof of a negative Lateral Flow test device and can also provide a temperature reading if requested.

Infection Control Initiatives in place
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Admission The provider assured the regulator that it was admitting people safely to the service.
safe-tick Staffing The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed.
safe-tick Testing The provider assured the regulator that it was accessing testing for people using the service and staff.
safe-tick Use of PPE The provider assured the regulator that it was using personal protective equipment effectively and safely.
safe-tick Visitors The provider assured the regulator that it was preventing visitors from catching and spreading infections.
To view the provider’s latest Inspection Reports, Click here.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Our care home provides a telephone in some of our residents’ rooms.

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals here.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

Oak Springs comprises of 74 rooms spread across three floors of modern, purpose-built accommodation.

Facilities:
• Purpose-built setting
• Latest nurse call technology
• Peaceful lounge areas
• Outdoor courtyard with water feature and herb garden
• On-site salon
• Music rooms
• A vibrant community
• We embrace sensory enlightenment
• 74 bedrooms all with an en-suite
• Resident’s encouraged to customise their rooms
• Fresh meals prepared daily by trained chefs in special dining areas
• Exciting and enjoyable activities with dedicated community co-ordinator
• Floor to ceiling windows in many rooms with views out towards South Liverpool


Is Our Home Purpose Built
Yes

The Year Our Home Was Built
1 Jan 2015

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Activities Room, Bar / Pub, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Hairdressers, Lift, Minibus.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Sensory Garden, Wheelchair Friendly Access.

How 'Smart' Are We?
Reduce Plastic Use.

Our Photos

Description

Our bedrooms are beautifully decorated with en-suite facilities. Residents are encouraged to bring along some home comforts for the personal and familiar touch.


About Our Rooms
Number Of Rooms 74
We offer these types of ensuite rooms: WC and Basin.

Type Of Room
Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Alarm, Freeview TV, Internet Access, Telephone Point, Wifi.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,128.33
Residential Dementia Fees From / Price Per Week £1,128.33
Respite Fees From / Price Per Week £1,128.33

Funding Types
Local Authority Liverpool
Region North West
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Pureed Pink tick icon Vegetarian
Dining Locations Pink tick icon Lounge/Diner
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents have access to Dining Room.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon There is a weekly menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Vegan food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Tables are well laid.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Activities Are So Important

As a part of your care arrangement, you will be supported with basic and physical activities of daily living to live as ordinary life as possible, suited to your abilities.


Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre.
Our Pets

We allow animals to visit the home, for example, for pet therapy purposes or a family members dog when they come to visit. However we do not allow a resident to bring/keep a pet full time at the care home.


Can You Bring Your Pet
No

We Welcome
Dogs.

37 Church Road
Wavertree
Liverpool
Merseyside
L15 9ED

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Requires Improvement
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 1st October 2018
Last rated 25th October 2018
Reports

25th October 2018

13th October 2017

28th March 2017

Registration Date 11th October 2016
Service Provider Future Care Services (UK) Limited, L3 5NW
Transport
Bus Stop nearby, Car Park, Train Station nearby.

Places of Worship
Anglican Cathedral, Anglican Church, Buddhist Temple, Catholic Church, Gurdwara Temple, Methodist Church, Mosque, Synagogue.

Nearby Services
Bank, Chemist, Church, Garden Centre, Golf Club, Hospital, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shopping Centre, Shops, Surgery.

Frequently asked questions about Oak Springs

Oak Springs was given an overall rating of "Good" by the CQC in October 2018.
Oak Springs provides Residential, Dementia and Respite care.
Oak Springs has 74 rooms.
Prices for Oak Springs start from £1,128.33 per week.
Oak Springs is owned by Sandstone Care Group.
Yes. Oak Springs does offer Residential care.
Yes. Oak Springs does offer Respite care.
Yes. Oak Springs does provide care for people with Dementia.
Oak Springs comes under Liverpool.
Oak Springs accepts Local Authority clients.
Oak Springs does not accept NHS Continuing Healthcare clients.
Andrea Lyon is the manager of Oak Springs.

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