Hallmark Arlington Manor | Care Home | Cambridge, CB3 0FW

Hallmark Arlington Manor

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Wellbrook Way
Girton
Cambridge
CB3 0FW

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Care Type Care Home
Care Category Nursing | Dementia | Respite
Availability Yes
Weekly Prices From £1,940.00
Regulator's Rating Good
Meet The Manager

Christine Rowney is General Manager at Hallmark Arlington Manor.

My name is Chrissy, I have worked in Health and Social care for 25 years + LMC 5 with a wealth of experience, knowledge, and passion for caring professionally for Individuals, leading teams to deliver high-quality service and care.

I am committed and dedicated to training and mentoring my team to provide compassionate, respectful relationship-centred care and to promote independence, well-being, and focus on a sense of achievement.

It's very important to me to trust and empower my team to grow and develop their skills and knowledge to be able to offer the best quality and care with confidence to every resident and to each other supporting future aspirations.

My vision is to create engaging, stimulating, welcoming, and relaxed environments that give a sense of security and a place every resident and team member can feel safe and call Home.

I love and am passionate about what I do and feel privileged to share experiences in so many people's lives.

Christine Rowney

Sitting pretty in a quiet area near Cambridge is Arlington Manor, a place where you can thrive. We're here to help with our award-winning Dementia, Nursing, Residential & Respite Care. And, relax knowing all the essentials are covered with Hallmark All-Inclusive.

Ease into life here. Experience luxury with a homely feel along with a passionate team dedicated to supporting you to live each day to the full. We know that getting older comes with its challenges but we live for every moment - big and small. So from the outset, our bighearted approach puts you and your loved ones at the centre of all we do.

Moving can feel scary so it's good to keep a few things the same. That's why we keep your family together; we welcome couples, do all we can to move your pet in and our doors are always open for loved ones to pop by. With our clever home design, you'll find a variety of rooms, vibrant cafe and green space for you to spend time enjoying cherished pastimes - you may even discover something new!


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Care Options We Can Provide
Support For Companionship, Convalescence, End of Life, High Dependency, Palliative, Personal care, Reablement, Rehabilitation, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Injection, Suppository.
Nursing Specialisms Diabetes, Epilepsy, Heart Disease, Liver Disease, Lung Disease, Pain Management, Parkinson's Disease, Stroke.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia (EMI).
Dementia Behaviour Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

The health, safety and well-being of residents, visitors and team members is paramount, and we can assure you that your priorities regarding safety, care, cleanliness, and enjoyment are ours too. We take this responsibility very seriously and as such, we have implemented robust infection control measures in line with Government and Public Health England and Public Health Wales advice to ensure the safety of everyone who lives and works within our homes. These measures include: Wearing PPE, Regular testing and temperature checking, Social distancing, Enhanced cleaning, COVID-19 training

We are pleased to report that NHS healthcare professionals are now vaccinating residents and team members at all of our homes.  We are keeping residents and relatives updated with our progress. The Covid-19 vaccination rollout programme is being driven by the local health boards in Wales and by GPs in England.  Timings vary from area to area, dependent on when NHS healthcare professionals receive a supply of vaccines and how many doses they receive in each delivery.   However, we are in regular contact with the health boards and our local GP surgeries for updates and are working closely with them to ensure everyone has the opportunity to be vaccinated safely and as soon as possible.  With two doses of the vaccine being needed for immunisation to be fully effective, we do not expect to make changes to the measures in place at our homes until after the second dose has been delivered.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
18

LGBTQ Welcome
Yes
Contract
Draft Contract.pdf
Our Building and Facilities

Our facilities allow residents to carry on enjoying the everyday routines they cherish, including having their weekly hair and nail appointment at the luxurious salon or catching up with friends in the vibrant cafe. Our dining rooms also have open kitchen areas to enable residents to help with the preparation of meals if they wish to and our celebrations room enables residents to still be a part big family events, from birthdays and anniversaries to a family reunion. Our care home in Cambridgeshire also features a dedicated cinema room, so residents can enjoy watching their favourite films or catch up on the latest series on Sky. Beautiful, landscaped gardens surround the home and include an outdoor activities room, enabling residents to enjoy the fresh air whilst taking part in some much-loved pastimes.


Is Our Home Purpose Built
Yes

The Year Our Home Was Built
14 Nov 2018

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Activities Room, Bar / Pub, Bistro, Coffee Shop / Café, Conservatory, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Chiropodist, Cinema, Coffee Shop, GP, Hairdressers, Library, Lift, Optician, Physiotherapy.

Our Garden
Communal Garden, Communal Patio, Greenhouse, Scenic Views, Seating, Secure Garden, Sensory Garden, Vegetable Plot, Wheelchair Friendly Access.

How 'Smart' Are We?
Electronic Visitor Register, Individual Heating Controls, Interactive Digital Touch Table, Reduce Plastic Use.

Brochures
Arlington Manor Brochure.pdf

Our Photos

Description

Our rooms are beautifully decorated with en suite facilities. Residents are encouraged to bring along some home comforts


About Our Rooms
Number Of Rooms 85
Number Of Ensuite Rooms 85

Type Of Room
Double Room, Kitchenette, Single Room.

Room Features
Balcony, Direct Garden Access, Furnished, Garden View, Step Free Access.

Room Facilities
Alarm, Freeview TV, Internet Access, Secure Access, Tea and Coffee-making Facilities, Telephone Point.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,940.00
Nursing Fees From / Price Per Week £2,190.00
Residential Dementia Fees From / Price Per Week £1,990.00

Funding Types
Local Authority Cambridgeshire
Region East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding No
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Gluten-free Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Bistro Pink tick icon Café Pink tick icon Lounge/Diner Pink tick icon Restaurant
Dining Styles Pink tick icon A la Carte Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon A la Carte


Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to a Bistro.


Pink tick icon Residents have access to a Restaurant


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff also dine themselves with the residents they support.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon Residents can get involved in the growing of food and/or ingredients on site.


Pink tick icon We grow some food and/or ingredients on site.


Pink tick icon We use locally sourced and locally grown or reared food.

Activities Are So Important

Our dedicated team will work closely with residents to empower them to take part in engaging activities that are tailored to their needs and based on lifestyle preferences at our care home in Cambridgeshire. These will take place both within the care home in Cambridgeshire and in Cambridge itself and the surrounding areas, and include a spot of gardening, fun fundraising days for local charities and excursions to the theatre, local exhibitions and community events.


Our Photos

Timetables
Lifestyles Activity Schedule - 25.09.23 to 01.10.23.pdf

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Pilates, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Park, Shopping, Theatre.
Our Pets

Pets by arrangement.


Can You Bring Your Pet
Yes

Wellbrook Way
Girton
Cambridge
CB3 0FW

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 11th January 2021
Last rated 21st November 2019
Reports

4th February 2021

21st November 2019

Registration Date 8th November 2018
Service Provider Hallmark Care Homes (Cambridge) Limited, CM12 0EQ
Transport
Bus Stop nearby, Car Park on-site.

Places of Worship
Anglican Church.

Nearby Services
Church, Garden Centre, Golf Club, Hospital, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops, Surgery.

Frequently asked questions about Hallmark Arlington Manor

Hallmark Arlington Manor was given an overall rating of "Good" by the CQC in November 2019.
Hallmark Arlington Manor provides Nursing, Dementia and Respite care.
Hallmark Arlington Manor has 85 rooms.
Prices for Hallmark Arlington Manor start from £1,940.00 per week.
Hallmark Arlington Manor is owned by Hallmark Luxury Care Homes.
No. Hallmark Arlington Manor does not offer Residential care.
Yes. Hallmark Arlington Manor does offer Respite care.
Yes. Hallmark Arlington Manor does provide care for people with Dementia.
Hallmark Arlington Manor comes under Cambridgeshire.
Hallmark Arlington Manor does not accept Local Authority clients.
Hallmark Arlington Manor accepts NHS Continuing Healthcare clients.
Christine Rowney is the manager of Hallmark Arlington Manor.

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