Hillside Care Home
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20 Kings Hill
Great Cornard
Sudbury
Suffolk
CO10 0EH
| Care Type | Care Home |
|---|---|
| Care Category | Residential |
| Availability | Yes |
| Weekly Prices From | £994.00 |
| Regulator's Rating | Good |
Meet The Manager
Maekhala Allan is Care Home Manager at Hillside Care Home.
As Hillside Residential Home Manager, I have a strong conviction that each resident should have the opportunity to live their life as they wish to, in this very comfortable and welcoming setting.
At Hillside care home in Sudbury we provide residential care for up to 44 elderly residents with an excellent reputation for delivering the highest quality care.
Hillside offers a full range of residential care support, including trial stays, short stay and convalescent care, as well as long-term care. Residents are encouraged to bring important personal possessions to personalise their rooms.
At Hillside we also benefit from a close working relationship with our sister home, Mellish House, located next door. Mellish House provides specialist residential support for people living with dementia.
Our two homes provide a continuous care pathway offering elderly residents, their families and loved ones, the peace of mind afforded by knowing that changing care needs can be catered for at a single location.
As the Home Manager at Hillside, I ensure that every member of our Care Team receives the ongoing training they need to do their jobs. This enables our Team to build on the excellent reputation we have earned for high quality care provision.
Our home is fully registered with the Care Quality Commission, with both ISO9001/2000 and Hospitality Assured accreditation.
We operate an open visiting policy at Hillside, so residents and loved ones may visit at the times that are convenient for them.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Palliative, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth. |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
| To view the provider’s latest Inspection Reports, Click here. | ||
| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Our Building and Facilities |
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Indoor Facilities
Outdoor Facilities
Care Facilities
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| Is Our Home Purpose Built |
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| No |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Conservatory, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| GP, Hairdressers, Lift, Minibus, Physiotherapy. |
| Our Garden |
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| Communal Patio, Seating, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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Room Facilities
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| About Our Rooms | |
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| Number Of Rooms | 44 |
| Number Of Ensuite Rooms | 35 |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Balcony, Furnished, Unfurnished. |
| Room Facilities |
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| Alarm, Balcony, Catch up TV, Freeview TV, Private Patio, Sky/Cable TV. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £994.00 |
| Respite Fees From / Price Per Week | £1,194.00 |
| Funding Types | |
|---|---|
| Local Authority | Suffolk |
| Region | East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Gluten-free
Halal
Kosher
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Dining Styles |
A la Carte
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Room Service
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
| Activities Are So Important |
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Our specialist group of activities co-ordinators make sure there are a range of mental, physical and social activities for our residents to participate in and enjoy. A packed schedule of games, activities and trips means there is a social event to suit every resident's taste. Residents are able to take pleasure in a range of entertainment options, including singers and dance troupes, from the various types of visiting entertainment. At Hillside our professional Care Team work closely with residents to ensure everyone who wishes to can play an active role in the day to day activities at the home. We have a dedicated Activities Coordinator who ensures there is a broad range of events for residents to participate in – from keep-fit classes to creative activities. |
| Our Photos |
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| Timetables |
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| Hillside Wellbeing plan.pdf |
| Activities At Home |
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| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Exercise Class, Flower Arranging, Gardening, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Local Tourist Attractions, Park, Shopping. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Partial |
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Are your windows double glazed? | Partial |
The sourcing of goods and the landfill/recycling journey
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Do you monitor your waste? | Yes |
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Do you train your team on recycling practices? | Yes |
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Do you have systems for recycling throughout the home? | Yes |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use online rotas? | Yes |
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Do you use digital care plans? | Yes |
| Our Pets |
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Unfortunately, pets are not allowed at Hillside Care Home. |
| Can You Bring Your Pet |
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| No |
20 Kings Hill
Great Cornard
Sudbury
Suffolk
CO10 0EH
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 2nd February 2018 |
| Last rated | 14th March 2018 |
| Reports | |
| Registration Date | 22nd December 2010 |
| Service Provider | Stour Sudbury Limited, CO4 9YQ |
14th March 2018 | Transport |
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| Bus Stop nearby, Car Park on-site, Train Station nearby. |
| Places of Worship |
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| Anglican Church, Catholic Church, Methodist Church. |
| Nearby Services |
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| Park, Pub, Restaurant, Shops. |
Frequently asked questions about Hillside Care Home
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