Mayflower Court care home
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62-70 Westwood Road
Southampton
Hampshire
SO17 1DP
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,380.00 |
| Regulator's Rating | Requires Improvement |
Meet The Manager
Sam Henderson is Care Home Manager at Mayflower Court care home.
Starting his career as a Chef Sam worked across numerous hotels, eventually moving into a Chef role within a care home setting. Enjoying the experience of interacting and engaging with the home’s residents on a regular basis, Sam decided that his passion for care and supporting people would become the new focus in his career.
Sam began his journey in residential care supporting adults with mental health conditions and learning disabilities. Taking skills, he learned from this environment, Sam moved into a supporting role with elderly residents and those with dementia. He eventually became the Home Manager at another Anchor care home, Augusta Court before moving to Mayflower Court.
Mayflower Court care home in Southampton is a contemporary residential care home set in luxurious and comfortable surroundings. Meticulously finished to a very high standard, Mayflower Court offers first class care and facilities. Our spacious bedrooms all have en suite wet room facilities and support up to 72 residents. Our home is set within beautiful private gardens which include safe walkways and raised beds.
Our care homes’ mostly local and helpful staff provide 24-hour care and support to help our residents maintain their chosen lifestyles, adapting as their needs change.
We pride ourselves on the quality of our catering, with our Chef Manager preparing meals daily from fresh, seasonal ingredients and catering for individual tastes and dietary requirements.
At Mayflower Court, we provide a varied range of social activities, some of which incorporate the latest technology. Our residents are welcome to participate or enjoy individual interests as they wish.
Mayflower Court is operated by Anchor. Anchor has more than 60 years of experience of providing care and housing to older people throughout England.
About our care homes
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, Personal care, Support for Couples. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
| To view the provider’s latest Inspection Reports, Click here. | ||
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| LGBTQ Welcome |
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| Yes |
| Our Building and Facilities |
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Living at Mayflower Court ensures a warm, safe and friendly environment, with first class facilities to make you feel at home in our care. Built in Southampton, to a modern specification and well decorated with tasteful interior design, Mayflower Court is an elegant and contemporary residential care home meticulously finished to a very high standard. The numerous cosy lounges, café, activity kitchen, arts and crafts room, library and hair and beauty salon provide an array of luxurious spaces where people can meet with loved ones, mingle with neighbours, read, watch films, enjoy the free WIFI, chat or simply watch the world go by. Our home is purpose built with care in mind and offers a wide range of features and facilities designed with the very latest technology and to Anchor’s exacting specifications. The range of assistive technologies we utilise are designed to maximise independence for all residents and enable carers to create a climate of freedom, dignity, choice and above all safety. The design of all the accommodation at Mayflower Court improves the standard of care by giving all residents, including those living with dementia, greater choice and dignity in their daily routine. A range of design features help residents familiarise themselves with their new home as well as create a safe environment as they go about their day-to-day activities. Our spacious bedrooms are arranged along well lit, homely hallways that have been colour-coded, use signage that is both worded and pictorially illustrated and feature memory boxes, for easy recognition. Bedrooms combine all the comforts of home with carefully chosen assistive technology to provide an additional sense of security. Specially adapted lights, call systems and unique sensor strips enable our staff to immediately assist residents if needed, and help our residents feel safe at all times. Our garden at Mayflower Court features manicured lawns, mature trees, colourful flower-beds and raised planting areas where those with green fingers can enjoy a little light gardening. The beautiful outside spaces at Mayflower Court are designed to be fully accessible to all residents. Well-lit and thoughtfully planned pathways ensure our gardens are easy and safe to walk around. Outdoor seating and rest areas offer residents plenty of opportunities to take a break as needed, or spaces to simply stop and enjoy the peaceful setting with friends. Some ground floor rooms at Mayflower Court also benefit from private patio areas, while safe and secure balcony areas on upper floors provide residents with comfortable vantage points to enjoy views of the charming care home gardens. |
| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 4 |
| Who Owns Our Building |
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| Charity |
| Communal Rooms |
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| Activities Room, Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Beauty Salon, Chiropodist, Dentist, GP, Hairdressers, Library, Lift, Optician, Physiotherapy. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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Our bright and spacious bedrooms have been designed to a very high standard and decorated to provide luxurious personal space where residents feel safe and happy. At Mayflower Court the fixtures and fittings in each room can be adjusted to residents’ individual needs, and all residents, whatever their ability, enjoy the privacy of modern en-suite bathrooms large enough to enable assistance from two carers, should it be required. Each bedroom has its own flat screen TV, Freeview, comfortable seating, and lots of storage, including lockable drawers. At an extra charge, residents have the option to purchase their own mini fridge. We encourage residents to personalise their room with ornaments and photos to reflect their individual style and personality and to make it home from home. The maintenance team will assist with this. Making the most of the beautiful gardens, large windows and patio doors that lead onto either secure balconies or ground floor patios, enable our residents to enjoy the landscaped grounds of Mayflower Court from the bedrooms. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 72 |
| Number Of Ensuite Rooms | 72 |
| We offer these types of ensuite rooms: Wet Rooms. | |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
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| Furnished, Garden View. |
| Room Facilities |
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| Alarm, Balcony, Freeview TV, Fridge, Telephone Point. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,380.00 |
| Residential Dementia Fees From / Price Per Week | £1,380.00 |
| Respite Fees From / Price Per Week | £1,380.00 |
| Funding Types | |
|---|---|
| Local Authority | Southampton |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Gluten-free
Halal
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Bistro
Lounge/Diner
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| Dining Styles |
A la Carte
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
We use organically grown food.
Our energy usage is well maintained.
| Activities Are So Important |
|---|
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You’ll always find plenty to do at Mayflower Court. With a host of leisure activities for you to take part in, our home has a great community feel where people engage with their fellow residents, families and friends, and continue doing all the things they usually enjoy in a supportive environment. |
| Our Photos |
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| Activities At Home |
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| Bingo, Birthday Celebrations, Card Games, Crafts, Exercise Class, Gardening, Knitting / Embroidery, Painting, Reminiscence, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Local Tourist Attractions. |
| Our Pets |
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We recognise that pets provide companionship, comfort and love, and therefore adopt a ‘Pets Welcome’ policy by arrangement with the Home Manager. |
| Can You Bring Your Pet |
|---|
| Yes |
62-70 Westwood Road
Southampton
Hampshire
SO17 1DP
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Good |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Requires Improvement |
| Inspection Reports | |
| Last inspected | 31st July 2019 |
| Last rated | 10th October 2019 |
| Reports | |
| Registration Date | 7th September 2015 |
| Service Provider | Anchor Hanover Group, WC1E 7HJ |
10th October 2019 | Transport |
|---|
| Bus Stop nearby, Train Station nearby. |
| Places of Worship |
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| Anglican Church, Catholic Church, Methodist Church. |
| Nearby Services |
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| Chemist, Church, Hospital, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops, Surgery. |
Frequently asked questions about Mayflower Court care home
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