Hailsham House
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New Road
Hellingly
Hailsham
East Sussex
BN27 4EW
| Care Type | Care Home |
|---|---|
| Care Category | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,430.00 |
| Regulator's Rating | Requires Improvement |
At Aurem Care, our mission is simple. We put the ‘care into care’ by using our expertise, dedication and passion to achieve and maintain the highest standards of care for your loved ones. With our ‘hands-on’ approach to care home management, leadership and support, our residential, nursing and dementia/mental health communities are designed to enable people to forge worthwhile, meaningful relationships, not only with our team but also with fellow residents, our many visitors and of course our vibrant local community. Life is for living…
Located within easy reach of Hailsham and nearby major towns of Eastbourne, Brighton, Tunbridge Wells and Hastings, Hailsham House offers four communities. Beech House is the latest addition having been refurbished to the highest standards, offering both the latest automated care support systems, 24 hour dedicated team support, and comfortable and homely surroundings. A safe, reassuring and welcoming home, to Hailsham. Beech has a range of en-suite facilities and, along with the other communities in our home, can even accommodate couples who wish to continue living together in a care environment, confidently catering for a variety of needs.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, End of Life, Independent Living, Palliative, Personal care, Support for Couples. |
| Disability Support | Bed Bound, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Safe Visiting Space | |||||
|---|---|---|---|---|---|
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling No, our care home does not provide a telephone in residents’ rooms. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| LGBTQ Welcome |
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| Yes |
| Our Building and Facilities |
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With sitting rooms, space for residents to pursue their hobbies and interests, and lovely dining rooms to choose from, our care home has a host of places in which to relax, dine, exercise, socialise and be creative. The pretty landscaped garden and patio is the perfect spot to spend time with friends and family and is lovingly tended by some of our residents. |
| How Many Floors We Have |
|---|
| 2 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Coffee Shop / Café, Conservatory, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Beauty Salon, Coffee Shop, Hairdressers, Lift, Minibus, Smoking Area, Stairlift. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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The suites are specially designed for residential clients, allowing them to live in a comfortable, ‘home from home’ setting. The suites are available as either a studio or a one-bedroom space, (both coming complete with an en-suite shower room), and offer the best of both worlds – more space than nursing home beds, without compromising on the exceptional levels care and support you would expect from our home. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 119 |
| Number Of Ensuite Rooms | 90 |
| We offer these types of ensuite rooms: Wet Rooms. | |
| Type Of Room |
|---|
| Single Room, Studio. |
| Room Features |
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| Furnished, Garden View, Step Free Access. |
| Room Facilities |
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| Fridge, Internet Access, Wifi. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,430.00 |
| Nursing Fees From / Price Per Week | £1,650.00 |
| Respite Fees From / Price Per Week | £1,530.00 |
| Funding Types | |
|---|---|
| Local Authority | East Sussex |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Pureed
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
A freedom to eat the food you want, when you want it.
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
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With sitting rooms, space for residents to pursue their hobbies and interests, and lovely dining rooms to choose from, our care home has a host of places in which to relax, dine, exercise, socialise and be creative. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre. |
| Our Pets |
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Please speak to the home manager. |
| Can You Bring Your Pet |
|---|
| Yes |
| How We Help With Your Pet |
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| Feeding, Walking. |
| We Welcome |
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| Birds, Dogs, Others (subject to review). |
New Road
Hellingly
Hailsham
East Sussex
BN27 4EW
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Requires Improvement |
| Inspection Reports | |
| Last inspected | 26th January 2023 |
| Last rated | 15th February 2023 |
| Reports | |
| Registration Date | 1st August 2018 |
| Service Provider | Hailsham House and Operations Limited, DL3 6AH |
15th February 2023 | Transport |
|---|
| Bus Stop nearby, Car Park, Car Park on-site. |
| Places of Worship |
|---|
| Methodist Church. |
| Nearby Services |
|---|
| Church, Hospital, Pub, Restaurant, Shops, Surgery. |
Frequently asked questions about Hailsham House
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