Seniors Helping Seniors (Canterbury & Thanet)
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Profile Strength |
Excellent 93%
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|---|---|
| Care Type | Home Care |
| Care Category | Dementia | Respite |
| Availability | Yes |
| Hourly Prices From | £24.60 |
| Regulator's Rating | Non-regulated |
Meet The Manager
Christian Wilse is Owner / Manager at Seniors Helping Seniors (Canterbury & Thanet).
Christian Wilse started Seniors Helping Seniors UK in 2013. Active older people with local knowledge and care experience support people who need help to live safely and well in their own homes. Non-Regulated because of the scope for regulators. Services include prompting & support, home help, shopping and cooking, trips out and companionship. Not personal care.
Carers are matched to client on personality, life experience, relevant care experience and interests. Same person care and professional back up provides complete peace of mind. Peer to peer support has great outcomes.
Christian's work experience is Charities, Premier League, Film & TV broadcast, & technology. He is passionate about ethical business and a Rotarian. His care team is outstanding. Remaining fully operational through the pandemic and the S.A.F.E. care award for processes around infection control, is a source of great pride.
About Us
A Carer Matched to Your
The Seniors Helping Seniors services are award-winning and person-centred. Described as perfect primary care, our focus is keeping people well and inspired and able to live safely in their own homes. Our services are not regulated simply because they are out of scope for the CQC.
We won most recommended care group by customers three years running.
We know all of our carers well and we carefully match your carer to you. The same person, or small team will provide your care and you will be introduced personally before service starts. Your care is managed flexibly for your complete peace of mind and we will always be available with solutions for back up and emergencies.
| Brochures |
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| 3 - Leaflet 2018.pdf |
Videos and Virtual Tours
Care
| Care Options | We Can Provide |
|---|---|
| Care Given | Companionship, Convalescence, End of Life, Independent Living, Learning Disability (ALD). |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Housekeeping | Cleaning, DIY, Gardening, Household Admin, Laundry, Meal Preparation, Prescription Collection, Shopping, Tidying, Transportation. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Challenging Behaviour, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
| Care Visits | 1 Hour, 2 Hours, 3 Hours, 4 Hours, 6 Hours, Days, Full Day, Full Day & Night, Hours, Night Service (awake / waking), Sleep-in Service, Weeks. |
| Transport | Carer provides own vehicle, Will accompany on Public Transport, Will drive client's vehicle. |
| Technology | Automatic Medication Reminders, Emergency Response, Family Apps, GPS Tracking, Key Safes, Personal Alarm. |
Infection Control (S.A.F.E.)
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| Infection Control Initiatives in place | ||
|---|---|---|
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Contact Tracing | We have measures in place to identify and trace contact between people in our care setting. |
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Infection Screening | We are using technology to screen for infections & monitor symptoms. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
More details coming soon
Provider Newsfeed
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on FacebookMeet our Team
| Description |
|---|
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Our Staff are “experts by experience." Carers are carefully matched to each client. Same person(s) visit every time. One or very few clients per carer eliminate risks (C-19) Each carer has to verify their health condition before clocking in and report any client changes after each visit. |
| Our Carers Are | |
|---|---|
| Criminal Background Checked | True |
| Fully Insured | True |
| Our Team |
|---|
Christian WilseOwner / Manager
Carers are matched to client on personality, life experience, relevant care experience and interests. Same person care and professional back up provides complete peace of mind. Peer to peer support has great outcomes. Christian's work experience is Charities, Premier League, Film & TV broadcast, & technology. He is passionate about ethical business and a Rotarian. His care team is outstanding. Remaining fully operational through the pandemic and the S.A.F.E. care award for processes around infection control, is a source of great pride. 
Tina CousinsCare Co-OrdinatorI have deep respect for people. My great grandad was POW and my grandparents looked after him until he died when I was 18 years old. I lived with them all in Lewisham and I appreciate the value of supportive family. I had my son in Herne Bay in 1993. At 10 months, he developed uncontrolled seizures and needed my constant care. A correct diagnosis six years ago means my son is now supported and I’ve pursued my education and the work I love. A professional carer for four years, the ethos of Seniors Helping Seniors represents all I hold dear. I qualified for my Care manager NVQ 5 last year and I absolutely love what I do. I'm using organisation and crisis management skills and the amazing team who go above and beyond for all our clients. I tell it like it is and fight like mad for the people in my care. Seniors Helping Seniors is an amazing company. 
Eileen ConnellCarer and co ordinatorEileen co-ordinates a small team of carers around a few clients she has come to know well. Families appreciate Eileen's experience with conditions associated with ageing, particularly her hands on experience with many types of dementia. Eileen has a great understanding of clients with memory issues and she is able to encourage and guide people through the day to day. Client's remain confident, optimistic and happy whatever is thrown at them. Eileen is an outstanding advocate and memory keeper for her clients and she is respected throughout the community. Carers enjoy working in Eileen's team because she has deep knowledge, a very positive outlook and she is very supportive. Her local knowledge helps her with perfect outings for her clients. Eileen is mum and grandma and she has long and great friendships. 
Sally WilseOwnerSally was born in Kent and took her degree in healthcare systems and health administration in Southampton. A career in publishing started with healthcare publications, media and ended with media analysis. Sally pioneered customer relations on a global stage. Understanding the crisis of health and social care systems in England, Sally joined Seniors Helping Seniors UK to work with Christian on their mission to help people age better in the UK. The company's focus is on keeping people well, employing active older people, much needed optimism and peace of mind. Sally has lived in London, Oslo and Canterbury. The couple have four children and recently became proud grandparents. |
Fees
| Fees For Individuals | Fee |
|---|---|
| Hourly Daytime Rate | £24.60 |
| Hourly Night-time Rate | £21.60 |
| Full Day Rate / Price Per Day | £250.00 |
| Hourly Rate - Bank Holiday | £24.60 |
| Full Day Rate - Bank Holiday | £250.00 |
| Hourly Rate - Christmas Day | £24.60 |
| Full Day Rate - Christmas Day | £250.00 |
| Full Night Rate - Sleeping | £250.00 |
| Full Night Rate - Awake | £250.00 |
| Night-time Call Out Rate | £35.00 |
| Fees For Couples | Fee |
|---|---|
| Hourly Daytime Rate | £24.60 |
| Hourly Night-time Rate | £21.60 |
| Hourly Bank Holiday Rate | £24.60 |
| Full Day Rate / Price Per Day | £250.00 |
| Full Day Rate - Bank Holiday | £250.00 |
| Hourly Rate - Christmas Day | £24.60 |
| Full Day Rate - Christmas Day | £250.00 |
| Full Night Rate - Sleeping | £250.00 |
| Full Night Rate - Awake | £250.00 |
| Night-time Call Out Rate | £35.00 |
| Funding Types | |
|---|---|
| Local Authority Funded Clients | Yes |
Food
| The Importance Of Meal Times |
|---|
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We take meal times seriously and can cook your meal from scratch. We can do the shopping with you and cook together |
| We Can Prepare |
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| Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks. |
| Dietary Options |
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| Diabetic, Gluten-free, Halal, Kosher, Pureed, Vegan, Vegetarian. |
| Our Photos |
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Activities
| Activities Are So Important |
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In the days before COVID-19 we took clients to swimming, yoga and specialist chair based yoga classes, and we walked as often as we could with clients. We went to events, museums, coffee shops and more. Now we help our clients shield and so we maintain as many activities as possible within the guidelines and where necessary we support our clients to attend classes and activities on Zoom. We are not yoga teachers but by accompanying our clients online as fellow students following instructions, the teacher feels confident in safety and the client is more likely to keep up the activities. We can help clients get online to connect with family and friends too - encouragement is everything! |
| Our Photos |
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| Staff Specialities |
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| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Pilates, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga. |
Pets
| Our Pets |
|---|
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We take care of your Pet and can also introduce your pet to other pets if required. We make sure that the person visiting and helping with your pet either have a pet or has had one . We treat all pets with care and comfort as it would be our own. |
| How We Help With Your Pet |
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| Feeding, Walking. |
Awards
| Our Awards |
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Canterbury Business Award “ Customer Service”
Fast Growth Award
Impact Fund Award
Top 10 Care Group 2017
Top 20 Care Group 2018
Top 20 Care Group 2019
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Areas we cover
Canterbury, Thanet, Dover, Sandwich, Folkestone
Our Registered Address is:
18 Orchard Street
Canterbury
Kent
CT2 8AP
Frequently asked questions about Seniors Helping Seniors (Canterbury & Thanet)
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