Wendy McGowan is Senior General Manager at Seaview House Care Home.
I am originally from England, and moved with my family to Scotland in 2006. I started my career in the healthcare sector at age 18 and worked as a carer in a nursing home. Throughout my nurse training I regularly worked in this sector and, as a qualified nurse, often supported care homes in their provision of care.
I qualified as a nurse in 1996 and worked in emergency mental health team throughout the first 10 years of my nursing career. In that time, I developed a collaborative leadership style, and later on worked as a team leader for a specialist crisis intervention team in Southport.
The most rewarding part of my job is the relationships I have developed with residents, their family members and the staff who help support the people who live here. I am delighted that, through our provision of person-centred care, we have developed a homely atmosphere and a place people like to live in.
Situated on the outskirts of the market town of Wick on the North Coast of Scotland, Seaview House care home is well known in the area for its warm and friendly atmosphere. The home is single storey and purpose-built, with well-maintained and secure gardens to the front and rear, which boast superb views across the sea and along the coastline. All rooms have en-suite facilities.
Our home offers 24-hour nursing care and support to frail older people and to people living with dementia. We base our approach to care on maintaining dignity, independence and choice.
Our team of dedicated staff tailor their approach to care based on the individual needs of each resident. And our dedication can be seen across the board - in our care, cooking, activities, regular outings and pet therapy sessions for our residents.
We pride ourselves on our hospitality: meals are excellent. We take care to ensure that people have exactly the food and drink that they most enjoy and that their dining experience is relaxed and unhurried.
We think having a range of activities on offer is really important. Residents bake, garden and take regular trips out amongst other choices. By working with residents and relatives on personal care plans we can find out together what people most want to do and what we can do to help.
We have an active resident’s committee which ensures resident involvement in life at Seaview House.
Please click below to view our Care Inspectorate report and services information:
Choosing the right care home for your loved one or yourself can be a very daunting decision, especially if you’re unsure what type of care they require. Here at Seaview, we can offer a number of care options, including general nursing care and palliative care. Those we support also have access to a number of different home facilities, such as landscaped gardens and a TV lounge, as well as electric profiling beds, and a nurse call system. We also have an extensive activities schedule within the home, that is based upon our residents likes and dislikes. We have a team of professionals within our home who can offer guidance and answer any further questions that you may have about our care and facilities.
We strive to make life at Barchester care homes as stimulating and fulfilling as possible and are committed to ensuring independence, dignity and choice in every aspect of daily life.
From carers and nurses to activities co-ordinators and chefs, our compassionate staff are all trained to use a person-centred approach and spend time getting to know every individual in order to learn what they like and what is important to them.
Head of Unit - Girnigoe
I trained as a nurse in Romania and moved the Scotland and to Seaview over 10 years ago, working my way up from Staff Nurse to Head of Unit since that time. I am passionate about the work we do and strive each day to work with staff, residents and their families to ensure the best standard of care is achieved.
Head of Unit
Gillian has worked at Seaview for over 10 years and leads the dementia team on Morven Unit. She has been a dedicated Nurse for many years and strives for excellent standards of care for those she supports.
Barbara has been the Administrator at Seaview since 2013. She has many years’ experience in administration, formerly working at the head office of a Highland haulage firm for over 20 years before joining Seaview.
She is a keen shower of the Gordon Setter breed of dog and can add Crufts to her long list of accolades in the dog showing circuit.
Elaine is an Activities Cooridnator here at Seaview House. Se has worked as carer since 2008 and always had a passion for the activities and general well-being of residents at the home. Elaine is a trained, chair-based activity facilitator and plans a weekly exercise class and walking group.
Head of Housekeeping
Diane has worked at Seaview since 2011 and is a passionate about the cleanliness of Seaview. She strives every day to ensure that each area of the home is cleaned to an excellent standard.
Mandy joined Seaview House in 1998 as a Carer, and has worked as an Activities Coordinator since 2004.
The Importance Of Meal Times
Ensuring that each person we care for meets their nutritional and dietary requirements is a big responsibility, which is why our catering team comprises experienced chefs who can deliver a fantastic array of both delicious and nutritious food. Our chefs take into account our residents likes, dislikes and dietary requirements to create a menu that appeals to everyone. We also offer light snacks throughout the day and night to those people who just can’t get enough of our food!
For residents that have difficulties in swallowing we modify the menu of the day so that is it a soft, palatable dish. To support our chefs in producing these dishes, our hospitality and Chef Academy organises theory and practical workshops. Working in partnership with Nutricia, our practical workshops involve all chefs and deputy managers learning about dysphagia and producing these modified menus. The chefs work with the chef trainer to prepare fork mashable and thick puree meals to the correct consistency, taste and presentation. The deputy managers can then ensure all modified menus served are presented correctly for our residents.
Our Activities Coordinators are constantly striving to mentally and physically stimulate those we support by organising group and individual activities for anyone and everyone to participate in. There are exercise classes and a walking group, regular outings in the minibus to nearby places of interest including local concerts, as well as weekly visits from a PAT dog, and regular visits from musicians and entertainers, as well as church services which are held twice a month. We also host a weekly social event in which we encourage residents from the whole home to socialise together.
Activities are one of the most important aspects of a care home, so it is essential that our team are dedicated to ensuring that residents are entertained, and that life at Seaview is fun and active.