Highview House Care Home

Scorguie Avenue
Inverness
Highland
IV3 8SD

Website

Tel: 01463 548063

Care Provider: Barchester Healthcare Homes Limited

Care Type Care Home
Care Category Nursing, Dementia, Respite.
Availability Call for details
Overall CQC Rating Not Yet Rated
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Meet The Manager

Elsbeth Russell is General Manager at Highview House Care Home.

I qualified as a nurse in 1993 and have always worked within the private sector, living and working in Newcastle upon Tyne. I worked for a local, family run nursing care company before Barchester, making my way through their career ladder during my time there.

In 2013 my family and I made a quality of life decision to move away from life in the city to Inverness, where I have worked within the locality as a care home manager ever since.

My greatest achievement to date has to be being nationally acknowledged as the 'Nurse of the Year' in 2015 for the excellent environment and care given to people living with dementia in my care home. I still find it very difficult to believe that a care home manager from Inverness was recognised for just doing her job.

Elsbeth Russell

Highview House is situated on the outskirts of  the city of Inverness, with panoramic views overlooking the Moray Firth, and  beautiful award-winning gardens. All our rooms have en-suite facilities and we encourage residents to personalise them with their treasured possessions.

The home cares for people who need 24-hour nursing care and people living with dementia, who are supported in our dedicated Memory Lane Community. We have a skilled and compassionate group of care staff lead by registered nurses, who are offered specific training programmes to meet your needs. if you were to join us you would have a named nurse and keyworker allocated to support you on a personal and social basis.

Please click below to view our care Inspectorate Report and service information:

Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Bed Bound, Wheel Chair Bound, Walking Frame, Physical Disability, Physically Frail, Requires Hoist .
Medication By Mouth, Injection, Suppository.
Nursing Specialisms Multiple Sclerosis.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's, Elderly Frail.
Respite Care Yes
Minimum Age
55

Our Building and Facilities

All the services and facilities on offer are designed to enhance residents’ lives within the home. The care we provide is all about looking after their health and understanding what makes them happy.

We have close links with other healthcare specialists who visit the home as and when required, from GPs, chiropodists and specialist nurses. We have a physiotherapist attached to the home who would be available should you require any physiotherapy.


How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Dining Rooms, TV Lounges, Sitting Rooms, Conservatory, Activities Room, Coffee Shop / Café.

What Else Do We Provide
Chiropodist, Physiotherapy, Hairdressers, Minibus, Assisted Bathroom, Lift.

Our Garden
Communal Garden, Vegetable Plot, Seating, Wheelchair Friendly Access, Communal Patio, Sensory Garden.

Our Photos

Description

Accommodation facilities include:

  • Double rooms
  • Electric profiling bed
  • En-suite toilet
  • Furnished rooms and own furniture welcomed
  • Nurse call system
  • Pets allowed
  • Room with garden views
  • Secure access to building
  • Smoke detectors
  • Special bed
  • Telephone points can be installed in bedroom
  • Thermostatic radiators

Type Of Room
Single Room, Double Room, Shared Room.

Room Features
Furnished, Unfurnished, Step Free Access, Garden View.

Room Facilities
Telephone Point, Secure Access, Alarm.

Our Photos
Description

We strive to make life at Barchester care homes as stimulating and fulfilling as possible and are committed to ensuring independence, dignity and choice in every aspect of daily life.

From carers and nurses to activities co-ordinators and chefs, our compassionate staff are all trained to use a person-centred approach and spend time getting to know every individual in order to learn what they like and what is important to them.


Our Carers
Michael Corcoran
Michael Corcoran
Deputy Manager

Hi, my name is Michael, and I am the deputy manager here at Highview.

Lena Oman
Lena Oman
Head of Unit - Ground Floor

Lena trained at the University of Stirling (Highland Campus) and qualified as a registered nurse in 2003. She joined the team at Highview House in November 2004 and is now Head of Unit on the ground floor.

Lena enjoys supporting the team that she works with and ensures that a high standard of care is delivered to residents at all times.

Jamie Taylor
Jamie Taylor
Clinical Lead Nurse

Hi, my name is Jamie Taylor, and I joined the team at Highview House in October 2018 as the clinical lead nurse for the top floor. My role is to lead the provision of care on the upper floor of the home and provide managerial support and guidance throughout.

Louisa Taylor
Louisa Taylor
Activities Coordinator

Hello my name is Louisa and I am one of three activity coordinators here at Highview, I have been in post since January 2016. Prior to taking the post here I held a similar role for five years, but in a smaller, privately owned nursing home.

I have a BA in ‘Health & Welfare’ which I completed on-line through the UHI while my son was in primary school. We live on the Black Isle with our two dogs.Our aim here at Highview is to provide a stimulating and relevant programme of activities that reflects the interests and aspirations of our residents. We are always looking for ideas and inspiration, working closely with the nursing and care teams, residents and their loved ones to ensure that our activities provision is relevant, and of benefit to our residents.

Kay Stewart
Kay Stewart
Administrator

Kay is the heart of the home and has been with us for over 5 years. She will be the first person you see when coming in the home or the first when you call. She will be happy to direct you to where you need to go, assist you with any queries or direct you to the right individual.

The Importance Of Meal Times

At the heart of our meals are fresh, seasonal ingredients that are bursting with flavour. Our food is cooked to the highest standard and we take great care to cater to the dietary requirements of everyone living here at the home. Residents may even discover a new favourite food or enjoy an old favourite prepared in a new and exciting way. We actively encourage loved ones to attend our mealtimes so that they can get a taste of what we offer.

For residents that have difficulties in swallowing we modify the menu of the day so that is it a soft, palatable dish.  To support our chefs in producing these dishes, our hospitality and Chef Academy organises theory and practical workshops.  Working in partnership with Nutricia, our practical workshops involve all chefs and deputy managers learning about dysphagia and producing these modified menus. The chefs work with the chef trainer to prepare fork mashable and thick puree meals to the correct consistency, taste and presentation.  The deputy managers can then ensure all modified menus served are presented correctly for our residents.


We Serve Food At
Breakfast, Lunch, Dinner.

Dietary Options
Vegetarian, Vegan, Pureed, Diabetic.

Our Photos

Menu
Barchester Sample Daily Menu Barchester Sample Breakfast Menu Barchester Sample Alternative Menu
Activities Are So Important

We understand that the people we support have passions and interests that could be difficult to pursue after moving into a care home – but that doesn’t mean we don’t encourage them to try! Some hobbies can define a person, so our Activities Coordinators are dedicated to ensuring that everyone we support is able to do what makes them happy to the best of their abilities. Social events are organised with individual tastes in mind and with the idea that residents have the opportunity to try new and exciting things.


Our Photos

Activities At Home
Music, Singing, Cooking, Pet Therapy, Crafts, Board Games, Exercise Class, Excursions, Animal Petting, Dancing, Card Games, Themed Events, Birthday Celebrations, Visiting Entertainment.

Activities Outside Our Home
Local Tourist Attractions, Garden Centre.
Our Pets

We welcome pets by arrangement.


Can You Bring Your Pet
Yes

Scorguie Avenue
Inverness
Highland
IV3 8SD

Not yet rated.

Transport
Bus Stop nearby.

Nearby Services
Shops, Restaurant.

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