Elsbeth Russell is General Manager at Highview House Care Home.
I qualified as a nurse in 1993 and have always worked within the private sector, living and working in Newcastle upon Tyne. I worked for a local, family run nursing care company before Barchester, making my way through their career ladder during my time there.
In 2013 my family and I made a quality of life decision to move away from life in the city to Inverness, where I have worked within the locality as a care home manager ever since.
My greatest achievement to date has to be being nationally acknowledged as the 'Nurse of the Year' in 2015 for the excellent environment and care given to people living with dementia in my care home. I still find it very difficult to believe that a care home manager from Inverness was recognised for just doing her job.
Highview House is situated on the outskirts of the city of Inverness, with panoramic views overlooking the Moray Firth, and beautiful award-winning gardens. All our rooms have en-suite facilities and we encourage residents to personalise them with their treasured possessions.
The home cares for people who need 24-hour nursing care and people living with dementia, who are supported in our dedicated Memory Lane Community. We have a skilled and compassionate group of care staff lead by registered nurses, who are offered specific training programmes to meet your needs. if you were to join us you would have a named nurse and keyworker allocated to support you on a personal and social basis.
Please click below to view our care Inspectorate Report and service information:
All the services and facilities on offer are designed to enhance residents’ lives within the home. The care we provide is all about looking after their health and understanding what makes them happy.
We have close links with other healthcare specialists who visit the home as and when required, from GPs, chiropodists and specialist nurses. We have a physiotherapist attached to the home who would be available should you require any physiotherapy.
We strive to make life at Barchester care homes as stimulating and fulfilling as possible and are committed to ensuring independence, dignity and choice in every aspect of daily life.
From carers and nurses to activities co-ordinators and chefs, our compassionate staff are all trained to use a person-centred approach and spend time getting to know every individual in order to learn what they like and what is important to them.
Hi, my name is Michael, and I am the deputy manager here at Highview.
Head of Unit - Ground Floor
Lena trained at the University of Stirling (Highland Campus) and qualified as a registered nurse in 2003. She joined the team at Highview House in November 2004 and is now Head of Unit on the ground floor.
Lena enjoys supporting the team that she works with and ensures that a high standard of care is delivered to residents at all times.
Clinical Lead Nurse
Hi, my name is Jamie Taylor, and I joined the team at Highview House in October 2018 as the clinical lead nurse for the top floor. My role is to lead the provision of care on the upper floor of the home and provide managerial support and guidance throughout.
Hello my name is Louisa and I am one of three activity coordinators here at Highview, I have been in post since January 2016. Prior to taking the post here I held a similar role for five years, but in a smaller, privately owned nursing home.
I have a BA in ‘Health & Welfare’ which I completed on-line through the UHI while my son was in primary school. We live on the Black Isle with our two dogs.Our aim here at Highview is to provide a stimulating and relevant programme of activities that reflects the interests and aspirations of our residents. We are always looking for ideas and inspiration, working closely with the nursing and care teams, residents and their loved ones to ensure that our activities provision is relevant, and of benefit to our residents.
Kay is the heart of the home and has been with us for over 5 years. She will be the first person you see when coming in the home or the first when you call. She will be happy to direct you to where you need to go, assist you with any queries or direct you to the right individual.
The Importance Of Meal Times
At the heart of our meals are fresh, seasonal ingredients that are bursting with flavour. Our food is cooked to the highest standard and we take great care to cater to the dietary requirements of everyone living here at the home. Residents may even discover a new favourite food or enjoy an old favourite prepared in a new and exciting way. We actively encourage loved ones to attend our mealtimes so that they can get a taste of what we offer.
For residents that have difficulties in swallowing we modify the menu of the day so that is it a soft, palatable dish. To support our chefs in producing these dishes, our hospitality and Chef Academy organises theory and practical workshops. Working in partnership with Nutricia, our practical workshops involve all chefs and deputy managers learning about dysphagia and producing these modified menus. The chefs work with the chef trainer to prepare fork mashable and thick puree meals to the correct consistency, taste and presentation. The deputy managers can then ensure all modified menus served are presented correctly for our residents.
We understand that the people we support have passions and interests that could be difficult to pursue after moving into a care home – but that doesn’t mean we don’t encourage them to try! Some hobbies can define a person, so our Activities Coordinators are dedicated to ensuring that everyone we support is able to do what makes them happy to the best of their abilities. Social events are organised with individual tastes in mind and with the idea that residents have the opportunity to try new and exciting things.